Ratings based on 1,636 verified reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 21-Aug-2019
3 out of 5
by a verified traveller

Posted 18-Aug-2019
Friendly staff in the restaurant, don’t have a nice pool , the one they have is very small T
5 out of 5
by a verified traveller from New York

Posted 16-Aug-2019
Nice comfortable rooms Staff was excellent Free snacks/drinks is a nice touch
4 out of 5
by a verified traveller

Posted 07-Aug-2019
Comment from Hotel Management
12-Aug-2019 by Nate H., Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by a verified traveller

Posted 06-Aug-2019
Beautiful room and great staff. My room was late but they gave me a credit and drinks while I waited. They regularly checked up on me as well.
Comment from Hotel Management
12-Aug-2019 by Nate H., Hotel Management
Thank you so much for your feedback on the Andaz West Hollywood. I am so pleased to hear that you enjoyed your accommodations and helpful staff. All of your comments are valued and we hope that we will have the pleasure of welcoming you back on your next trip to Los Angeles. Nate H. General Manager
4 out of 5
by a verified traveller

Posted 01-Aug-2019
Staff was cute and kind. Rooms need to be deep cleaned. Saw stains on the fabric chair and ottoman in my room... was a bit disgusted. Overall, loved the hotel.
Comment from Hotel Management
01-Aug-2019 by Nate H., Hotel Management
Thank you for providing us with feedback about your recent stay at Andaz West Hollywood. I am so pleased to hear that you enjoyed your stay overall however, I have noted your comments regarding the stains in your room that will be followed up on with our housekeeping staff. We look forward to welcoming you back soon. Nate H. General Manager
5 out of 5
by a verified traveller

Posted 22-Jul-2019
All around amazing. Great staff, very clean hallways and rooms, good location Everything was perfect!
Comment from Hotel Management
24-Jul-2019 by Nate H., Hotel Management
Thank you very much for staying at Andaz West Hollywood. I am pleased to hear that you enjoyed your stay with us. We truly appreciate you taking the time to share your comments and praise as we are continuously looking at ways to improve our service. I hope we will have the pleasure of welcoming you back in the near future. Nate H. General Manager
5 out of 5
by a verified traveller

Posted 22-Jul-2019
Comment from Hotel Management
24-Jul-2019 by Nate H., Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by a verified traveller

Posted 14-Jul-2019
Comment from Hotel Management
17-Jul-2019 by Nate H., Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by a verified traveller

Posted 11-Jul-2019
Comment from Hotel Management
17-Jul-2019 by Nate H., Hotel Management
Thanks for staying with us. We appreciate your feedback!