Dear Russell,Thank you for such a positive review.We're thrilled to hear that our central location contributed positively to your experience and that our dedicated staff made your stay enjoyable. It's delightful to know that the room met your expectations in terms of comfort and cleanliness, and we're glad you appreciated the condition of our hotel alongside the room amenities provided.Should your travels bring you back to Kortrijk, it would be our pleasure to host you once more at ibis Kortrijk Centrum, ensuring another pleasant experience.It would be our pleasure to have you return on another occasion. Very best wishes,Nataliia Kucherenko, Manager

Dear Maynard,Thank you for taking the time to share your feedback.We are delighted to hear that you enjoyed our extensive breakfast offerings and that you found our rooms to be efficiently designed. It is also gratifying to know that the cleanliness and condition of our hotel met your expectations and that our service contributed positively to your stay.While our rooms are cozy, we're glad they provided everything you needed for a comfortable visit. We take pride in our commitment to providing a clean, well-maintained environment for our guests, and it's wonderful to see this reflected in your feedback.Should you choose to stay with us again, we would be more than happy to ensure that you continue to enjoy the amenities and service that you appreciated during your last visit to ibis Kortrijk Centrum.The entire team hopes to have the pleasure of welcoming you back again.Best wishes,Nataliia Kucherenko, Manager

Chère Mathilde,Merci pour la rédaction de cet aimable commentaire.Nous sommes ravis que l'emplacement central de l'hôtel vous ait permis de profiter pleinement de Kortrijk, avec ses boutiques et restaurants à proximité immédiate. Il est gratifiant de lire que la propreté de nos chambres a répondu à vos attentes, reflétant notre engagement envers la qualité et le confort. L'accueil chaleureux et professionnel de notre personnel est quelque chose sur lequel nous mettons un point d'honneur, et vos commentaires positifs sont une belle reconnaissance de leurs efforts. Enfin, nous sommes enchantés que notre petit-déjeuner varié ait été à la hauteur de vos attentes, avec notre machine à oranges pressées qui est effectivement très appréciée de nos clients.Dans l'attente du plaisir de vous accueillir de nouveau,Thierry Georis, General Manager

Cher David,Merci pour cet aimable commentaire !Merci de souligner le confort, la propreté et la qualité du service reçu.Au plaisir de vous accueillir une fois de plus très prochainement. Bien à vous,Thierry Georis, General Manager

Dear Ross.Thank you for taking the time to share your experience with us.We regret to read that you were not completely satisfied with your room and regret that you had not made us aware during your stay. We do offer rooms of various types and sizes and our reception team is always happy to assist in selecting a room which perfectly suits your requirements. Nevertheless, we are delighted that you appreciated our location and our team's excellent service.The entire team hopes to have the pleasure of welcoming you back again.Best wishes,Debbie de Clerck, Hotel Manager

Dear Lucinda,Thank you for taking the time to share your feedback.We regret to hear that you were not completely satisfied with our hotel. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.Our guests' reviews are always helpful as we seek to constantly improve our facilities and services.We look forward to welcoming you back. Best wishes,Debbie de Clerck, Hotel Manager

Dear James,We appreciate that you took the time to review your recent stay.It is rewarding to know that you had such a pleasant experience with us.We hope to welcome you back in the future.Best wishes,Debbie de Clerck, Hotel Manager

Dear Andrew,Thank you for taking the time to review your stay.We are sorry that your recent stay at our hotel didn't meet all your expectations. We would love to know what we could have done to make your experience more enjoyable. Your satisfaction is always our top priority.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Debbie de Clerck, Hotel Manager

Dear Fatima,We are grateful for this kind rating of your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Debbie de Clerck, Hotel Manager

Dear Fleur,We acknowledge with thanks your rating about your recent stay.We are glad that we met your expectations.We would certainly like to learn more about that in a private message.We look forward to welcoming you back. Best regards,Debbie de Clerck, Hotel Manager

Dear Guest,Thank you for such a positive review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We all look forward to seeing you again in the future. Best regards,Debbie de Clerck, Hotel Manager

Dear Andrew, Thank you for your feedback.We appreciate all feedback from our guests as it can help us highlight areas for improvement and have taken note of your comment for the future. We thank you for your kind mention of our convenient location.The entire team hopes to have the pleasure of welcoming you back again.Best wishes,Debbie de Clerck, Hotel Manager

Dear Robyn,Thank you for positively reviewing your stay.Our location is one of the things we are very proud of about our hotel. We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.We look forward to welcoming you back!Best wishes,Debbie de Clerck, Hotel Manager

Dear Christin,We would like to thank you for you rating so highly your recent stay.We are very pleased you had a perfect stay.Thank you again.We look forward to the pleasure of seeing you again in the future. Kind regards,Debbie de Clerck, Hotel Manager

Dear Andrew,It's a real reward to receive such a great review.We are delighted that you had such an enjoyable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We hope to see you again soon. Best wishes,Debbie de Clerck, Hotel Manager

Dear Guest We would like to thank you for sending us your rating. We're sorry your experience hasn't been fully satisfying. We would certainly like to learn more about that in a private message. We hope to welcome you back for a return visit, Best regards, Dominique Van Ooteghem, Hotel Manager

Dear Guest, We are grateful for this maximum rating of your recent stay. We are happy we were able to cater to all your needs. Thank you again. We hope to welcome you back for a return visit. Best regards, Dominique Van Ooteghem, Hotel Manager

Dear Christine, Thank you for taking the time to share your review. We are pleased you had an enjoyable stay overall and found our location ideal. Unfortunately, the only disadvantage of our hotel in the middle of the town is that we don't have our own car parking. As mentioned on our website, there is public parking available 50m from the hotel and guests can park in front of the hotel for a maximum of 30 minutes to drop off luggage. We do hope to be able to welcome you back in the future. Kindest regards, Dominique Van Ooteghem, Hotel Manager

Dear Paul, Thank you for this positive review of your stay with us. Our team works hard to ensure that our facilities are well maintained and it is rewarding to know our standards met your expectations. We appreciate your mention of our breakfast buffet. a great way to start the day off right! We look forward to seeing you again in the future. Kind regards, Dominique Van Ooteghem, Hotel Manager

Dear Anshuman, We acknowledge with thanks your high rating about your recent stay. We are happy we were able to cater to all your needs. We hope to have the pleasure of seeing you again in the future. Kind regards, Dominique Van Ooteghem, Hotel Manager

Dear Guest, Thank you for this rating. We're glad your experience has been to your satisfaction. We hope to welcome you back for a return visit, Our best wishes for 2022, Dominique Van Ooteghem, Hotel Manager

Dear Guest, Thank you for this great review. We are so glad that everything met your expectations during your stay with us. We all look forward to the pleasure of welcoming you back soon! Our kindest regards, Thomas Torrekens, Hotel Manager

Dear Guest, Thanks for giving us a perfect rating. We are glad we were able to meet all your requirements Again, thank you very much. We look forward to the pleasure of seeing you again in the future. Kind regards, Thomas Torrekens, Hotel Manager

Thank you Gary, our team will be delighted with this feedback.

Dear guest, Thank you for the review and feedback of your recent visit. The satisfaction of our guests during their stay is very gratifying for our team and we are truly pleased to hear that we exceeded your expectations. We like to believe that we provide an overall good value for breakfast to remain competitive, but will certainly consider your feedback. Nevertheless, we are glad to see that overall you enjoyed your stay. We hope to welcome you back soon. Best regards, Thomas Torrekens, Hotel Manager

Dear Mariana, Thanks for taking the time to leave this review. We're sorry to learn that your experience hasn't been as good as we usually receive. While it is not customary for Ibis hotels in Belgium to offer tea making facilities in the room, we do have Premium rooms which contain Nespresso coffee machines. We regret to hear of the incident with your bed, we wish you had informed us during your stay so that our team would have found an immediate solution. We already briefed our Housekeping staff to pay attention on this matter. We are sorry you found the breakfast overpriced. For information, the rate is the same in all our hotels in Belgium, we do have several promotions online which offer you reductions on the breakfast or offer you the breakfast included in the rates. We are at your disposal for more details. We hope that you will return for a more pleasant experience in the future. Best wishes, Thomas Torrekens, Hotel Manager

Dear Victoria, The opinions of our recent guests are always gratefully received. It’s a pleasure to know that you were satisfied with our breakfast buffet. We have noted your remarks about our decoration style. We appreciate your kind words about our team members. All of the team look forward to seeing you on a future trip. Warm regards, Thomas Torrekens, Hotel Manager

Dear Anne, Thanks for your feedback. We welcome your mention for the bathroom. We take note of your remarks and are sorry the room was not to your liking. We want to make it clear that the types of rooms like yours have the advantage to be convenient for light sleepers. However, we always try to offer the city view rooms depending on the availability. For information, our family rooms have a larger surface. We invite our guests to contact the reception for any issue regarding our equipment. We would have been pleased to find a solution about the bed. Concerning the breakfast, the rate is the same in all our hotels in Belgium. Please note that we do have several promotions online which offer you reductions on the breakfast or offer you the breakfast included in the rates. We are at your disposal for more details. We hope we have the pleasure of welcoming you back in the future. Yours sincerely, Maverick Montone, Front office Manager