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Reviews of Focus Hotel

3 out of 5
Focus Hotel
Hovenierstraat 50, Kortrijk

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 88 reviews" "
Rating 8 - Good. 34 out of 88 reviews" "
Rating 6 - Okay. 14 out of 88 reviews" "
Rating 4 - Poor. 6 out of 88 reviews" "
Rating 2 - Terrible. 2 out of 88 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kris

Liked: Cleanliness, staff & service
Funky self service hotel. Clean, good location and extremely odd, I had a piano in my room
Stayed 1 night in Apr 2024

10/10 Excellent

Nioma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Hannah Downs

Business traveller
Liked: Cleanliness, staff & service
Fine for an overnight stay!
It’s fine, I thought I’d booked the hotel side though so was a little disappointed to be in a hostel. Especially when on a work trip but it was clean and the staff were very nice.
Stayed 1 night in Oct 2019
Response from jan bigboss, retired but still active until .... on 27 Oct 2019
thanks ! international "hostel" has a negative connotation that's why we use "annex" and we try to make it clear as little more expensive and little less expensive thakas once more to tell the world about our hostel being 100 % O.K ....!!!! never know...see you

10/10 Excellent

Oscar, Paraguay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff and lovely breakfast
Stayed 1 night in Jul 2019

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

8/10 Good

David, Dunstable

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stop over
Big rooms very nice Breakfast Parking after 18:00 free

10/10 Excellent

C-Leo, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Artists paradiase
Brill breakfast, wonderful reception, pleasantly bizarre room decoration.

4/10 Poor

sarah, weymouth dorset uk

Disliked: Property conditions & facilities, room comfort
not that good{sorry}
they did to sort out the light in bathroom that is on full 20 minute before it go out because it on a timer,no kettle or coffee in room,the shelve with the dvd box to low down on the.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Focus, Kortrijk
Quirky, friendly, close to town. Will stay again.

10/10 Excellent

David, W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable
We stayed in Kortrijk as a way of participating in and watching the Gent Wevelgem cycle event. We stayed as a family in the hostel which we found very pleasant in a reasonably central location. Kortrijk is a nice place to spend a day - recommend the walking tour (maps available in the tourist office).

8/10 Good

anna, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff. Comfortable rooms
We were greeted by a very friendly hotel owner who made the stay excellent. If you are after an easy going hotel, in an area that is easily accessible to many great cities in Belgium then it is a great central location (Bruge, Ypres, Brussels, Gent etc)

8/10 Good

Onn, Israel

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with no reception
Very good hotel indeed. Space, clean, comfort and highly modern. Bathroom is amazing, wide, modern, everything you need was there. The only drawback I have is that there is no Lobby / Reception in this hotel, and if there is one, it is on a different building when they get you at the beginning but then nothing. You are on your own. Kind of strange, It can be annoying at times. Rather than that, great hotel for the money.

4/10 Poor

M, Ireland

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
incorrectly advertised
We were under the impression that we had booked the hotel - turns out we were staying in a hostel type accommodation. It appeared to be like college accommodation. There was no one at the focus hotel when we arrived during the early afternoon - we had to follow written instructions, walk out of the hotel to another building down the road - at this stage we still thought it would be hotel accommodation. When we queried this the next morning we were informed that we had booked 'family accommodation' we had in fact booked for 3 adults. Would advise that it had not been clear at time of booking that 3 adults could never be accommodated in the hotel in one room -as we were informed when we were querying this at check out stage. The receptionist said to me - you were 4 persons, I said no 3, she said you stayed two nights- I said no, one night. It all seemed very disorganised. Also because it was hostel like there were no tea/coffee making facilities - one small t.v. no chairs. The one good thing was the breakfast.

10/10 Excellent

Ger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top goede ontvangst en goed ontbijt. Lekkere bedden.
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel fijn hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Frits

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

Christine juliette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Rustig hotel, in een rustige buurt. Bedmatras is nogal zacht. Goede prijs-kwaliteitverhouding

6/10 Okay

Geert

Business traveller
Liked: Cleanliness
De inrichting van der kamer op de hoger gelegen verdieping was eigenaarde en niet echt is voor een hotel of wat je zou verwachten.
Stayed 1 night in Apr 2023

10/10 Excellent

christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très confortable et proche du centre.
Stayed 1 night in Apr 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement au top, dans une rue calme à 5 minutes à pied de la gare et moins de 10e minutes de la grand place. Un petit-déjeuner sublime avec beaucoup de choix. Une adresse que je recommande sans hésiter.
Stayed 3 nights in Apr 2023
Response from Hanne on 23 Apr 2023
Merci. Nous sommes contents que vous avez passé un excellent séjour chez nous.

10/10 Excellent

Frits

Stayed 1 night in Apr 2023

8/10 Good

Jacqueline

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2023

8/10 Good

Anian

Stayed 2 nights in Mar 2023

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo per viaggi business.
Bella soluzione per chi non vuole spendere un'esagerazione.. Posto molti tranquillo, il centro si raggiunge in 10 minuti di passeggiata.. A 300 Mt c'è una brasserie dove si mangia divinamente a prezzi abbordabili, brasserie Casino. Il parcheggio è a pagamento a cifre irrisorie... 0,50 cent a notte. Colazione senza infamia e senza gloria offre un pò di tutto, formaggi, salumi, marmellate, pani differenti, frutta, yogourt etc...
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Wij vonden het wederom een fijn verblijf in jullie hotel. Het is er zeer rustig en we genieten altijd met volle teugen van het ontbijt. Enkel vonden wij het deze keer niet zo heel proper. Er lag nog veel stof op de vensterbank van de badkamer. Ook lag er nog veel stof onder het bed.
Stayed 2 nights in Nov 2022

8/10 Good

LUDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn!!!
Mooie locatie, geweldig verzorgd ontbijttafel en vriendelijke bediening!
Stayed 1 night in Sep 2022
Response from Hanne on 3 Oct 2022
Dank je!

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima prijs-kwaliteit verhouding
Heel vriendelijk onthaal, prima ligging van het hotel. De staff doet zijn uiterste best om het je als gast best naar je zin te maken.
Stayed 6 nights in Nov 2021
Response from Hanne on 29 Nov 2021
Dank u. Dergelijke complimenten doen deugd. Tot een volgende keer!

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hanne on 14 Nov 2021
Dank u om ons een mooie score te geven. Tot een volgende keer!

8/10 Good

Frits

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hanne on 30 Sept 2021
Dank u voor uw aangename reactie! Hopelijk tot een volgende keer.

8/10 Good

Mimoun

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from jan on 17 Aug 2021
dank

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk hotel op rustige locatie
Prettig,kleinschalig en kunstzinnig hotel op wandelafstand van het treinstation en het stadscentrum en in een rustige straat. Vriendelijke host en soepel in aankomst- en vertrektijd indien , zoals nu met corona, mogelijk. Heel de dag lekkere koffie en thee .beschikbaar! Zeker voor herhaling vatbaar!
Stayed 1 night in Mar 2021
Response from Jan on 11 Apr 2021
Dankjewel voor de mooie feedback. Graag tot een volgende keer.

2/10 Terrible

Wilma

Stayed 4 nights in Jun 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De locatie nabij Expo en centrum, ontbijt en bediening zeer goed.
Stayed 3 nights in Jan 2020

10/10 Excellent

Frits

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zeer fijn en goed hotel nabij het centrum. het personeel is erg vriendelijk en behulpzaam. Kamer is goed en schoon. Zeker een aanbeveling
Stayed 1 night in Jan 2020
Response from jan on 11 Jan 2020
en zo properen we voor de 2 gebouwen ons best te doen maar soms is er een misverstand bij klanten die denken dat ze een kamer gereserveerd hebben die ingericht is door een kunstenaar en komen ze in een budgetkamer terecht. Verwachtingen leiden soms tot ontgoochelingen

10/10 Excellent

MAINGUY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from jan on 18 Dec 2019
merci we try to continue this way in 2020 too

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Oct 2019
Response from Jan on 18 Dec 2019
thanks for reply but a nice way could have been telling us at location about your remarques that seemed to have happened

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019
Response from jan on 23 Oct 2019
some people would like to give 120 % for breakfast and staff but the system does not allow to do so ....

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Geldwolven doen niet weten way gastvrijheid is
Ze weten niet eens hoe ze hospitality schrijven. Op de dag van de checkin krijg je een mail dat je 25€ extra moet betalen als je na 21.00 uur komt (terwijl ze niet eens een receptie hebben en de sleutel gewoon buiten hangen). Schoonmaakster komt om 9.10 gewoon binnen zonder te kloppen. Lijkt dit ook normaal te vinden. Bovendien was er een dubbele reservering gemaakt en hoewel dit vrijwel direct gemeld, werd dit ook zonder enige soepelheid behandeld. Aanvankelijk daar niks van gedacht, maar na verdere indrukken dat dit een stel geldwolven zijn die 0 interesse hebben in hun klanten, sluit het toch wel erg goed aan.
Stayed 2 nights in Sep 2019
Response from the manager called Jan ( John in english) on 7 Oct 2019
hello thanks for writing me Mr "anonymus" (?) It makes me able to tell my other customers that revieuws like our breakfast for 100 %, the staff for 100 %, the location for 89 % and recommandations for 78 % NO, NOT AT ALL negative revieuw about check in..strange, isn't it ? does it tell more about you than about us ? - mmmhhh, we have a reception, you didn't see it ? - people don't have to pay for late check in ! if we have to wake up at 1 AM at night (for whatever reason), yes, we like to count 25 € - roomlady ? I find out, sorry, they have to know twice - double reservation: we don't make reservations, you do and because reservation over internet, we have no acces to those (hotel.com) systems. So , please ask hotel.com about We like our job, what do you like ? finally sorry about writing hopistality wrong, we come to your country and try to communicate the best we can -

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Zeer toegewijde eigenaar die voor een uitstekend en zeer volledig ontbijt had gezorgd. Wij konden parkeren voor de deur en om ons toe te laten een lange stadswandeling te maken stelde hij voor onze parkeerschijf aan te passen. Een minpuntje was te wijten aan een communicatiefoutje.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
No air con, no windows to open
A nice place, perfect location, but... no Air con, and no possibility to open windows... not a very good combination. Temp ouside 36 degrees, inside the room close to 40 Celsius.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Zeer aangename ontvangst, vriendelijk en behulpzame baas voor parkeren en bezienswaardigheden!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
CALME TRES BIEN PETIT DEJEUNER BIEN A RECOMMANDER PROCHE DU CENTRE VILLE
Stayed 2 nights in Feb 2019

8/10 Good

Lázaro, Alfaz del pi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy cerca de la estación y de parada de bus para la Xpo y otras zonas
Stayed 2 nights in Jan 2019

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019