The staff are very friendly, the hotel room we stayed in was very outdated bathroom needed attention. The room it self needed some warms in decoration wise. Mattress quite old and uncomfortable. Facilities at the hotel are lovely, 2 ok size pools, for little ones and older ones :), lots of gams rooms, reasonably close to the beach, approx 10 min walk. For the prices it's sold would not stay, for the price we got in last minute deal, was ok.