Ratings based on 1,108 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Nice hotel, close to downtown

Posted 18-Sep-2017
Pros: Location, great restaurant, big room, nice staff.
Cons: The rooms need updated! They are big but space is not utilized wisely. Bathroom and closet in great need of redoing.
Location: Near to downtown, can walk to a lot of places, music, eat, drink!
The hotel was very nice, our room was a good size. Lobby was nice, restaurant in the hotel was great! The bar area was nice also. They have a complimentary shuttle service which we utilized a lot. Very friendly, attentive staff.
Comment from Hotel Management
19-Sep-2017 by Tony - GM, Hotel Management
Diana - Thanks for your review. We're pleased your stay was pleasurable overall and appreciate your compliments to our large rooms, nice lobby, wonderful restaurant / bar and friendly staff. We hope to welcome you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel downtown

Posted 18-Sep-2017
I have to agree with others that it's just a little unusual that the hotel doesn't have a pool, however it is such a nice hotel that it's not total missed. We had a corner room which was VERY spacious and clean and comfortable. Oh and the room didn't have a refrigerator which was also mildly annoying since we like to keep our own drinks in the room so we are not paying $10 for a bottle of water. The linens were super soft! So much so that I wrote down the name so I could buy them for my house! I would definitely recommend the Loews.
Comment from Hotel Management
19-Sep-2017 by Tony - GM, Hotel Management
Thank you for taking the time to share such a detailed review following your recent stay at Loews Vanderbilt. Your compliments to our guest rooms and comfortable beds are appreciated. We hope to welcome you back again in the future.
1 out of 5
by A verified traveller

Reservation cancelled inappropriately

Posted 18-Sep-2017
Booked reservation back in March. When I checked in they told me my reservation was cancelled. Obviously their mistake. They gave me a room with a double bed and view on parking lot. Really noisy. I had booked a king bed. Never did I get an apology or offer to make up for their mistakes from any of the 2 managers I spoke to. Basically suck it up. The hotel is NOT worth the 500$ a night
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Sep-2017
Everyone is SO nice. They remembered me at check in from my visit 3 weeks ago. Good location.
Comment from Hotel Management
19-Sep-2017 by Tony - GM, Hotel Management
Thank you for rating your experience, Kimberly. We're happy to see your stay with us was pleasurable and appreciate your compliments to our friendly staff. I'm delighted to know they even remembered you from your previous visit! We hope you will consider us again for your future travels to Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Excellent friendly staff.Good restaurants near by.

Posted 13-Sep-2017
Pros: Staff. Shuttle.
Location: Plenty of good restrauants near by.
Nothing was to much trouble. Excellent knowledge about area and restaurants.
Comment from Hotel Management
19-Sep-2017 by Tony - GM, Hotel Management
Pamela - Thank you for rating your experience. We're delighted to read your stay at Loews Vanderbilt was exceptional and appreciate your compliments to our staff, convenient location and complimentary shuttle. We hope to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveller from Parkland, FL

Upscale but not downtown

Posted 10-Sep-2017
Nice hotel. Nothing like Loews in Miami. No pool, etc... not walking distance to downtown. Food was good. Room was nice.
Comment from Hotel Management
19-Sep-2017 by Tony, GM, Hotel Management
Thank you for your review, Mikey. We're pleased to read your stay with us was pleasurable overall and appreciate your compliments to our food quality and guest rooms. Next time your travels bring you to Nashville, we hope you will consider us again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Beautiful hotel

Posted 31-Aug-2017
Pros: Clean and comfortable
Location: Close to hattie B . A short cab ride to downtown Nashville.
Short cab ride from downtown. Great stay room was clean and comfortable. Take advantage of the hotel shuttle its free!
Comment from Hotel Management
19-Sep-2017 by Tony - GM, Hotel Management
Jay - Thanks for your review! We're delighted you had a chance to not only enjoy our hotel, but a bit of what the neighborhood has to offer as well. We hope to welcome you again in the future.
5 out of 5
Recommended
for Other
by A verified traveller

Best Vanderbilt Location

Posted 31-Aug-2017
Cons: Kind of painful about late checkout even during midweek last week of August. Wasn't busy yet held to 1pm deadline.
Right across the street from the Admissions Office and three blocks from the Bookstore with all of the merch.
Comment from Hotel Management
19-Sep-2017 by Tony - GM, Hotel Management
Thank you for your review. We're delighted your stay with us was exceptional overall and hope to welcome you back again in the future!
1 out of 5
by A verified traveller from Brentwood

Will Not Stay There Again

Posted 30-Aug-2017
Due to a family emergency, I had to check out one day early (at 9 am), and the hotel refused to refund me for the last day of my stay.
Comment from Hotel Management
19-Sep-2017 by Tony - GM, Hotel Management
Rhea - First and foremost, we are so sorry you left with a negative impression of our hotel. We encourage you to reach out to us directly so we may address.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nashville, TN

Posted 29-Aug-2017
Club level room was excellent with complimentary breakfast and appetizers in the evening. Staff was excellent.
Comment from Hotel Management
19-Sep-2017 by Tony - GM, Hotel Management
Thank you for your review, Christi. We're delighted your stay was pleasurable and that you appreciated the amenities offered in our Club Level. We hope to welcome you again.