Upon checking in the staff was very friendly. Got to our room and it was very clean, cozy and had a upscale feel. The bed was great and the room was quiet. We ordered room service a couple of times and both times the room service staff member was kind and courteous. The food was excellent both times. If I'm ever in the area I would definitely stay here again.
We were in town for a mini vacation. The hotel was super clean, the staff was professional, courteous and helpful. Located close to malls, restaurants, breweries, attractions it was easy to find things to do.
Room was awesome! Tub was big enough my kids could swim in it. Pool was nice but it wasn't heated by any means very cold. Hot tub was nice and quiet. Room was so nice had a sitting area and a separate bed for us. Only had one problem....my child found a dirty razor in the couch, I brought it to front desk and they were very sorry for issue and said it would be corrected and not happen again. Manager was very nice and great at my issue resolution. Breakfast was awesome, food was fresh and well maintained by staff, sitting area was a little crowded and needed a few more tables. Other than that minor issue we had a great stay and I would recommend it to anyone wanting a nice place with a pool for kids in a nice part of town with lots of restrurants around and room service with great food!
The suburb of West Des Moines is located 7 miles from downtown Des Moines. The city's Historic Valley Junction district offers a unique neighborhood shopping experience, live music, and special events. Another major draw to the area is the Jordan Creek Town Center, featuring an enclosed shopping center, a variety of dining options, a 3.5-acre lake surrounded by trails, and an amphitheater.
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