We were a little disappointed than the bathroom, halls, lobby and bar were showing their age. However, all areas were very clean. Very convenient location, it was easy to get to restaurants and shopping as well as corporate parks.
Check in and check out was fast and very efficient. Staff was polite, friendly and seem happy to help anytime I needed them. Hotel was clean and easy to get into our room. The room was clean, spacious, with everything we needed, right down to disposable plates and forks for the microwave. Televisions were only 32", they could have been a little larger. That is just a personal preference though.
The hotel is under renovation so that colored my opinion. Actually, it was fine for our needs, a clean place to change clothes, sleep, get dressed & go to a funeral. The breakfast selection was very good. I was pleased. Wouldn't chose this hotel for a pleasure trip or a long stay.
The staff is incredibly helpful and friendly. The hotel has laundry facilities and additional community items like board games and additional appliances for the kitchen. We were a little hesitant because some of the reviews we read - ie. torn/worn furniture, cleanliness, staff, etc. - but we found the staff to be wonderful, the furniture to be in good condition and this was probably one of the cleanest rooms we've stayed in.
They are very accommodating if you have a pet and have reasonable fees compared to other hotels in the area.
The suburb of West Des Moines is located 7 miles from downtown Des Moines. The city's Historic Valley Junction district offers a unique neighborhood shopping experience, live music, and special events. Another major draw to the area is the Jordan Creek Town Center, featuring an enclosed shopping center, a variety of dining options, a 3.5-acre lake surrounded by trails, and an amphitheater.
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