Good hotel though noisy location, largely due to festivals season. Staff was good. RAMANDEEP at the hotel lobby was very professional and bent over backwards to make our stay comfortable. Had a leak in our bathroom which we reported 3 times, but did not get fixed. Hotel decor was all in black giving it a dark appearance.
Traveller from Maryland
Strategically located in the heart of West Delhi, Radisson Blu Hotel New Delhi offers business, leisure and local guests the …More
After reading the reviews I decided to give the Wood Castle Grand a try and I am unbelievably happy I did. Even though I booked last minute, the hotel had a driver waiting to pick us up from the airport. The moment we arrived at the hotel, the staff greeted us with warm smiles, fresh flower leis, and welcome drinks and snacks. The owner, Rajesh, personally showed us to our room and sent up even more welcome drinks. Everything in the mini-bar is completely complementary and the owner said if we run out of anything (beer, juice, etc...) at anytime then to simply call and they would restock it immediately (with everything again complementary). If it couldn't get any better, the owner invited us to join some other guests downstairs for a complimentary dinner and drinks. The dinner turned out to be about 8 courses of amazing appetizers followed by an incredible chicken curry.
We booked the garden terrace room, which has a small private garden attached. The next morning, they delivered an incredible breakfast of fresh fruits, eggs, coconut water from of course real coconuts, and other juices. The hotel then arranged a driver to take us to all of the attractions in Delhi and gave us cold water to take with us. On top of this, the owner gave us his personal mobile phone number in case we had any issue at all. When we arrived back that evening, we were again welcomed with drinks, snacks, appetizers and dinner. I can't say enough about how great the Wood Castle Grand is.
On the metro line. Restaurant on site. Helpful staff. Car hire Can be
arranged for a fixed fee similar to the taxi ride to an from the airport. Older building but solid. If you want to look for fruits and veg walk facing traffic.
We had a car for five hours: 1200r.
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