Ratings based on 19 Verified Reviews

4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller

Good, friendly staff

Posted 14-Nov-2016 on Hotels
Breakfast was good with some variation. Room was nice and large. The bed was closer to a futon on a platform than a typical american style bed, comfort was acceptable. Shower was a bit small (about 36"x36") with a about a 12" step up into the shower. The shower door was meant to be held closed with a magnet that worked, with some difficulty, most of the time. The bathroom floor was polished granite and the step down was a little tricky when one's foot was wet. There were only shower gel/body wash available in the shower and a pump liquid soap for the sink, no shampoo, no body lotion, no bar soap... The sink was slow draining. The staff was very friendly and, in general, the stay was good. The minibar was well stocked and reasonably priced. The location was fine.
4out of 5
by Wan-Yong

This traveller left a rating score only Posted 16-May-2015 on Hotels
5out of 5
Recommended
for Everyone
by Mave from London, UK

Excellent hotel

Posted 06-Aug-2013
Pros: Cleanliness
Cons: No tea/coffee maker
Location: Bus stop outside hotel which goes to town of Bergedorf(5 mins) then quick train into Hamburg.
This is a very good hotel- we have stayed there last year. There is a couple of odd things in that the reception is only open from 0800 - 1500 then they leave your key on the desk for you to pick up yourself. There is a bar but that is open from Monday - Thursday evening only. The nearest restaurants(Chinese/Italian) are about 10 minutes walk away but there is a garage next door that sells drinks and coffees as there is no tea/coffee maker in the rooms.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Feb-2013 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from Wolfenbüttel

gutes Hotel in Stadtrandlage

Posted 25-Apr-2017
sehr familiär geführtes Hotel mit sehr gutem Service. Alle Mitarbeiter versuchen Besucherwünsche umgehend zu erfüllen. gutes Preis-/ Leistungsverhältnis
3out of 5
by A verified traveller

Lungt hotell

Posted 14-Dec-2016 on Hotels
Hotellet är inte särskillt tillgängligt rent geografiskt. Rummet var fint, men sängen väldigt sliten, helt nedsutten på ena sidan. Borde ha bytts ut för flera år sedan.
4out of 5
by A verified traveller

Posted 27-Sep-2016 on Hotels
Hotellet är litet och personligt med bra parkering. Vi använde det som övernattningsställe på väg genom Tyskland. Det fanns ingen i receptionen när vi anlände kl 18 men nycklarna fanns i kuvert på disken och det var lätt att hitta rummet . Det ligger i en villa förort till Hamburg.
5out of 5
by Johnny from Bagsværd

Dejligt hotel med en fantastisk service

Posted 02-May-2016 on Hotels
Dejlig hotel,med klassisk stil. Personalet var venligt og serviceminded. Kun masser af ros herfra, bortset fra at sengen var hård. Kan du leve med den hårde seng, så får man meget for pengene.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Apr-2016 on Hotels
5out of 5
by Katharina from Schweiz

Sehr gutes Hotel

Posted 05-Oct-2015 on Hotels
Das Hotel liegt außerhalb von Hamburg. Die Bushaltestelle ist keine 100m vom Hotel entfernt.Man kommt hervorragend mit öffentlichen Verkehrsmittel ins Zentrum von Hamburg. Wir kauften uns eine Hamburg-Regio-Card (Tageskarte,Wochenkarte u.s.w.).Sie kann man beim Busfahrer kaufen oder bein jeden Bahnautomaten am Bahnhof. Das Frühstück ist sehr ausgewogen,der Service sehr gut. Hotelausstattung sehr gut.Wir hatten ein Zimmer mit Balkon.Die Ausstattung des Zimmer ist normal bis sehr gut. Hotelparkplätze gibt es reichlich. Wir buchen bei der nächsten Urlaubsreise nach Hamburg dieses Hotel wieder. Wir können dieses Hotel auf jeden Fall weiterempfehlen.