Three Bedroom Family Suite | Private kitchenette | Fridge, microwave

Reviews of Blue Elk Inn

2.5 out of 5
Blue Elk Inn
500 Alpine Pl, Leavenworth, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 647 out of 909 reviews" "
Rating 8 - Good. 197 out of 909 reviews" "
Rating 6 - Okay. 42 out of 909 reviews" "
Rating 4 - Poor. 10 out of 909 reviews" "
Rating 2 - Terrible. 13 out of 909 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Gurteginder Singh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2024
Response from Laura on 15 Apr 2024
Thank you for your feedback, we hope you come visit soon.

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Mike

Stayed 2 nights in Mar 2024

10/10 Excellent

Susan, Highlands Ranch

Travelled with family
What an absolute gem of a property. Loved every bit of the room and backyard. We will definitely book again. The cleanest room you have ever seen. The attention to details was impeccable.
Stayed 1 night in Mar 2024
Response from Laura on 30 Mar 2024
Thank you for choosing us for your stay in Leavenworth. We are delighted to hear you had a positive experience during your stay. We hope you come visit us again soon.

10/10 Excellent

Tarrah

Stayed 2 nights in Mar 2024

10/10 Excellent

Victoria

Stayed 2 nights in Mar 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Arielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, updated property, within walking distance to town. Nice shampoo lotion and toiletries. Clean and updated. Great view of the mountains and coaster sled from 3rd floor. Great breakfast
Stayed 1 night in Mar 2024
Response from Laura on 4 Mar 2024
Thank you for the kind feedback, sounds like we made a great impression on you! we're glad to hear you enjoyed your stay with us. We thrive to provide a great service and atmosphere for our guests. We hope to see you again.

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, cozy, comfortable. Would definitely come back!
Stayed 1 night in Mar 2024
Response from Laura on 4 Mar 2024
We're glad to hear we provided a comfortable stay for you. We hope to see you back soon!

10/10 Excellent

Alanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late and they were very helpful and hospitable to us. Very kind staff
Stayed 1 night in Mar 2024
Response from Laura on 4 Mar 2024
Thank you for your kind words, we're glad to hear that our late check-in process was helpful for you. we hope to see you again.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Blue Elk is Awesome! Love the outdoor hot tubs and walking distance to downtown Leavenworth
Stayed 1 night in Feb 2024
Response from Laura on 1 Mar 2024
We're glad to hear you enjoyed your stay with us! thank you for the review we hope to see you again.

10/10 Excellent

Joan, Camas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for our dogs as room was on the bottom floor with a nice porch off the front. inside the room was hardwood floor and throw rugs. We like having a microwave and mini refrigerator too. The TV was a smart tv so we could watch just about anything such as Netflix, youtube etc.. The hotel is directly across the street from the Leavensworth Adventure Park, which is a year round roller coaster. That was the favorite thing the kiddos did.
Stayed 2 nights in Feb 2024
Response from Laura on 20 Feb 2024
Thank you for sharing your kind words, we're glad to hear you had a great experience with us! We look forward on welcoming you back.

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk from the back of property directly to sledding hills in the Park near the ball fields.
Stayed 3 nights in Feb 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff, 2 hot tubs, 2 saunas, awesome home away from home!
Stayed 2 nights in Feb 2024
Response from Laura on 19 Feb 2024
Thank you for your feedback. We're glad to hear you enjoyed the perks of our hotel and got some good relaxing time in! We hope to see you again.

10/10 Excellent

Yorices

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean bedrooms
Stayed 1 night in Dec 2023
Response from Laura on 12 Feb 2024
Thank you for providing feedback on your recent experience with us. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great property and easy location to walk to downtown shops of Leavenworth. Will definitely stay here again.
Stayed 2 nights in Feb 2024
Response from Laura on 12 Feb 2024
Thank you for sharing your experience, happy to hear you enjoy your stay. we look forward to welcoming you back.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived 3 hrs early. I came in and asked if it was possible to check in and they had our room ready for us! The staff was incredibly friendly. The lodge is absolutely adorable! It is so close to everything. Very clean,comfy bed. We will definitely be back!
Stayed 1 night in Feb 2024
Response from Laura on 10 Feb 2024
Thank you for the review! We're pleased to hear you enjoyed your stay with us and our efficient service. We look forward to welcoming you back.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was fast and easy! The room is super nice and being able to sit on the patio by the fire curled up in the provided blanket with my lady, helped make our stay more special.
Stayed 1 night in Feb 2024
Response from Laura on 4 Feb 2024
Thank you for taking a moment to share your experience with us. Were are thrilled to hear we made your stay special with your significant other. hope to see you again!

2/10 Terrible

Vincent

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overrated & over priced! In thirty years as world travelers, I can confidently state that we have had far better accommodations for less cost. Our dog didn’t enjoy his sleepless stay either. 1. Price promised did not include their sneaky pet fees and base price changed to force us to pay more. 2. The room shown is not the room we got. A “deluxe” and “standard” are the same. We got the sub standard. 3. Bed is an uncomfortable loud air mattress! 4. Walls are paper thin. We can hear every conversation, furniture moving, cars in lot, and doors opening and shutting all day/night. Noisy! 5. Quiet hours at 10pm? Ha! 10pm - 3am seems to be the time frame that the party starts here. Forget sleeping! The emergency number didn’t answer, no one is on property. 6. Towels are equivalent to sandpaper, small and non absorbent and they only put two in room, one for each leg? And one roll of cheap TP..if you must give us crap, at least give us enough to clean it up. 7. Parking lot is icy mess. Not enough stalls for guests. No de icer or salt. Only walk pathway was clear. 8. Late checkout? No courtesies here! $25 per 30 mins. 9. Pillows? Not sure what these are. The bedding isn’t much better and I can smell and feel the cheap, powder laundry soap. 10.. Sit? Bed or floor unless you go outside. Not the dog, the humans. 11.. Advertised blackout shades are transparently designed to let light in. Hmm, you should get a refund. So should we. 12. Fridge smelled sour. Yuck!
Response from Kyra on 29 Jan 2024
We are very sorry to hear that your stay did not meet your expectations, however, your review contains a lot of false information about our hotel, so I must take this opportunity to correct your statements so that they do not mislead other potential guests.1. We do charge nightly pet fees, as most pet-friendly hotels do. The pets fees are described in our policies, which are listed on all of our booking platforms.2. We have a variety of different rooms styles, and you would have gotten the exact room style that you selected at the time of booking. Our deluxe rooms differ from our standard rooms in the amenities that are available in the rooms and that is based on the room style you select at the time of booking.3. Our beds do not have air mattresses on them. They are all high quality mattresses from Twilight Bedding based in Spokane.4/5. We strictly enforce our quiet hours, and although we do not have staff on site during the night, we have an after-hours phone that gets answered very reliably. The staff member with the after-hours phone did not receive any calls during the time that you were staying here.6. If you need more of anything in your room, the front desk is happy to provide it. We just need to be informed of what you need.7. We have plenty of parking for all our guests and we put down salt and sand every time any paths become slippery. Sometimes it can take time to get all of our paths cleared after it snows, but we do make sure to get to all of them eventually.8. We do charge a fee for late check-outs. The fee is 25 for one hour (12pm) or 40 for two hours (1pm). With a small housekeeping team, late check-outs can have a significant impact on their ability to clean all rooms by 4pm, so the late check-out fees help offset the impact on housekeeping.9. I have slept at our hotel many times and think our pillows and bedding are very nice and always very clean. I am sorry they did not meet your standards.10. All rooms are decorated and furnished a little differently, but they all have some seating in the form of chairs or a small couch.11. The blackout shades are not transparent. They are fully opaque.12. Housekeeping always cleans out the fridges in the rooms and always makes sure that the room is free of unpleasant odors before letting the front desk that it is clean. If there was a smell in your fridge that was overlooked, I apologize.From what I understand, you did not bring any of these concerns to our attention during your stay, which means we never had an opportunity to correct them. If any part of a guest's stay is not satisfactory, we are happy to offer discounts based on the nature and severity of the issue. If you would like to speak to a manager about your concerns, please reach out to us directly and we would be happy to address them.

10/10 Excellent

Ruth

Stayed 1 night in Jan 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Inn has a very warm ambiance, both in the common areas and the room we stayed (room 201). Sauna and Jacuzzi are available in the winter, as well as a pool in the summer. The free breakfast is decent.
Stayed 1 night in Jan 2024
Response from Laura on 27 Jan 2024
Thank you for your kind review were happy to hear you enjoyed your stay with us. we hope to see you again.

8/10 Good

Tiffany, Hermiston

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here, room was very clean and the staff were friendly. When we realized we forgot our dogs food bowls, the staff quickly offered some extra ones they had. I do wish that breakfast would have offered more single proteins. The first morning we were there, it was eggs and biscuits and gravy and the sausage in the gravy was the only meat. The second morning was to make your own breakfast burrito and the ground up meat was the only meat option. No bacon or sausage links or paties... for people who don't want the extra carbs in the biscuit or tortilla wrap, the protein options weren't very good. Also, on Saturday night after we got back from having dinner, we were getting ready to go get in the hot tub and we happened to look out at the pool and notice that the staff was already closing up and shutting everything down. I was sure I was told that the pool was open until 10:00 or 10:30 and it was only 9:30. We were very disappointed that we were not able to use the hot tub while we were there.
Stayed 2 nights in Jan 2024
Response from Karina on 24 Jan 2024
Hello, We are glad to hear from you. We appreciate your feedback, and we will look into adding more breakfast options! Regarding our hot tub hours, they are open during lobby hours. During winter our lobby is open weekdays 7:30-8:30pm and weekends 7:30-9:30pm. We apologize for any miscommunication!

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful suite for our family, it was like a large apartment.
Stayed 2 nights in Jan 2024
Response from Laura on 20 Jan 2024
Thank you for taking a moment to share your experience. We are so pleased to hear you found our suite to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Laura on 20 Jan 2024
Thank you for choosing us for your stay We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Blue Elk INN in the near future.

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little getaway.
It was a birthday getaway. It was nice! Thank you.
Stayed 2 nights in Jan 2024
Response from Laura on 20 Jan 2024
We’re so delighted to hear that you chose to celebrate your birthday with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. We wish you many more years of happiness and look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay/would stay again
Room was very comfortable. If you are the type to sleep with fan noise the air conditioner is very quiet. We always bring our own just in case. Very close to downtown. Adventure Park is across the street. We could hear the excited yelling from the coaster. Our room faces the pool/garden and we could not hear them.
Stayed 1 night in Jan 2024
Response from Laura on 20 Jan 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, free breakfast, friendly staff, pet friendly, loved the mountain view, 20 min. walk to mainstreet, ,where the display of lights are. Beautiful property.
Stayed 1 night in Dec 2023
Response from Laura on 20 Jan 2024
Thank you for providing feedback on your recent experience with us. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

8/10 Good

Darlana

Stayed 1 night in Jan 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late Christmas Celebration
I am not used to spending more than $200 a night for a hotel room. I may have expected too much. The rooms and the Inn itself are nice and inviting. The balcony was cute and the bath robes are a nice touch. The rooms were clean and comfortable. I really enjoyed hunting for the blue elk in the all the paintings. My boyfriend said the breakfast was mediocre for the cost of the room (I slept in). The room was nicely appointed with it's own dry bar that included tea and coffee with a Keurig in the room. If you want a late check out, you will need to pay extra for that. I am not used to that. Maybe it's a standard practice for higher end resorts. The staff was fairly accommodating on check in but seemed less than enthusiastic at the end of the evening. There are 2 saunas. One is a 4 person steam sauna and the other is a 2 person "treehouse" sauna. I had requested to reserve space in the treehouse sauna out of curiosity and was given the other 4 person sauna instead. It wasn't the end of the world but the sauna I had requested was empty and available. We still enjoyed our stay. I would like to come back to Leavenworth in a quieter time or reserve earlier in the season when everyone is still happy to have us tourists there.
Stayed 1 night in Dec 2023
Response from Laura on 20 Jan 2024
We very much appreciate your comments regarding your stay with us. I will be sure to share your feedback with our team. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Annette

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a patio room with a private fire pit. It was awesome to sit by the fire and relax after a day walking the town. They are pet friendly and just a great property.
Stayed 1 night in Dec 2023
Response from Laura on 20 Jan 2024
Thank you for taking a moment to share your experience with us. We’re proud to deliver great accommodations to our guests so we’re delighted that you found our deluxe king patios to your liking. We hope you’ll visit us again soon.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very good breakfast!
Stayed 2 nights in Dec 2023

10/10 Excellent

ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Randy, Mililani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to downtown.
Stayed 1 night in Dec 2023

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leavenworth
A little farther from town than we thought, but a friendly staff & a pleasant stay. A smaller hotel & it was clean & quiet!
Christmas lights on the Blue Elk Inn
Stayed 1 night in Dec 2023

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It looked different than photos online. The room was nicer than photos had shown. Bathroom was nice with glass shower. Room was plenty big and didnt feel like qe were in a small room. Very spacious and ipen.
Stayed 1 night in Dec 2023

10/10 Excellent

Yvette

Stayed 4 nights in Dec 2023

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Evan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this property a few months in advance for the holiday season. That being said, the prices were very, very high. The property was very clean and the staff was super friendly. I found it a bit odd to see a tip jar at the complimentary breakfast, especially for such a limited menu, so far beneath what one would expect for the cost to stay here. Serious wage conversations need to be had if that’s the cause there. The price included shockingly little, despite the cleanliness. The walls are very thin and the doors fail to seal very much at all, leaving tons of light and sound to seep through. It was a good stay but my next visit to Leavenworth will include more research on where I stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly
This place is clean and everyone was nice. We left our dog in a room and let them know before we left for sightseeing that was their rule. Our dog ( mini Aussie 14.5 years old) used to be fine left alone anywhere but I got a call and told that our dog was barking and they would go in the room and check, and needed to come get her. They were super nice about this whole situation and we really appreciated.
Stayed 1 night in Dec 2023

8/10 Good

Alyssa

Stayed 2 nights in Dec 2023

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property inside and out was overall clean and quiet. Accommodations in the room were nothing fancy but overall very good - comfortable bed, spacious shower, and two nice sitting chairs. Decent amount of space. On the expensive side but considering this a destination place not horrible. We'd stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2023

10/10 Excellent

Maliha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Full breakfast was delicious. Lobby was warm and cozey.
Stayed 1 night in Dec 2023

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3 night stay was wonderful. Our room was spacious. The view to the mountain was amazing. Breakfast was great!
Stayed 3 nights in Dec 2023

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and helpful front desk
Everything about our stay was excellent very impressed by how friendly the staff is made it easy to check in and informed us of everything we could possibly need and also great recommendations for places to see, eat and visit
Stayed 1 night in Dec 2023