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Only the one small elevator operating was a problem when trying to access with bags, was never enough room particularly when you were situated on the middle floors when you were never first to get on.
The staff is excellent! The property is very cozy.
Aina
Stayed 4 nights in Mar 2024
Response from Amit Paradkar- Front Office Manager on 8 Apr 2024
Dear Aina,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM
Response from Amit Paradkar- Front Office Manager on 8 Apr 2024
Dear Robert,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM
Response from Amit Paradkar- Front Office Manager on 8 Apr 2024
Dear Iverson,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit Paradkar
Quick elevator ride down to Lampton Quay and a quick walk to the waterfront. Close to the cable car and botanical garden . Also a short walking distance to the national museum.
Ken
Stayed 3 nights in Feb 2024
Response from Amit Paradkar- Front Office Manager on 8 Apr 2024
Dear Ken,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM
6/10 Okay
Kieran
18 Feb 2024
Kieran
Stayed 1 night in Feb 2024
Response from Amit Paradkar- Front Office Manager on 8 Apr 2024
Dear Kieran,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM
Response from Amit Paradkar- Front Office Manager on 8 Apr 2024
Dear Amanda,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit Paradkar
Thoroughly enjoyed our stay. Amazing facilities and exceptional staff throughout!
Jeremy
Stayed 1 night in Jan 2024
Response from Amit Paradkar- Front Office Manager on 1 Feb 2024
Dear Jeremy,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excellent
RongXin
17 Jan 2024
Liked: Amenities
RongXin
Stayed 2 nights in Jan 2024
Response from Amit Paradkar- Front Office Manager on 1 Feb 2024
Dear RongXin,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 1 Feb 2024
Dear Doug,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 1 Feb 2024
Dear Barry,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Good
Hilary
14 Jan 2024
Hilary
Stayed 1 night in Jan 2024
10/10 Excellent
Robert
13 Jan 2024
Liked: Cleanliness, staff & service
Robert
Response from Amit Paradkar- Front Office Manager on 1 Feb 2024
Dear Robert,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 1 Feb 2024
Dear Vivienne,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 1 Feb 2024
Dear Caroline,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 1 Feb 2024
Dear Grayson,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
The valet parking was disappointing so we used the parking building next door, which had very limited parking in incredibly tight positions. The lift to Lampton Quay stopped at 7pm every night so we were told to use the neighbouring Hotei's lift which didn't have the same restrictions.
Angela
Stayed 2 nights in Jan 2024
Response from Amit Paradkar- Front Office Manager on 1 Feb 2024
Dear Angela,We very much appreciate your rating regarding your stay at the Novotel Wellington. Thank you for sharing your experience with the parking and lift situation at the hotel. It's unfortunate to hear that the valet parking was disappointing, leading you to opt for the nearby parking building with tight spaces. Additionally, the restricted hours of the lift to Lambton Quay and the alternative provided by the neighboring hotel are important details to note.Your feedback provides valuable insights into potential challenges that guests might face with parking and accessibility, and it's something the hotel management may want to address for future guests. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Micky,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Marama,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Staff very friendly, relaxed and helpful. One suggestion is to upgrade TV system so apps such as Netflix are available.
Andrew
Stayed 1 night in Dec 2023
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Andrew,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Peter,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Convenient, clean hotel. Easy access to lambton quay and a quick walk to the water front!
nayan
Stayed 4 nights in Dec 2023
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Nayan,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
6/10 Okay
CHARLES MUNSON, Kawasaki
Business traveller
16 Dec 2023
Nice clean room, decent buffet breakfast. Basics like water was $10 a bottle, beer even more than that. Gym is MUCH smaller than it looks in picture. Unlike most hotels was unable to help with simple requests like voltage converter. Decent hotel as a part of a cheap package deal through Expedia but would not seek out this property on my own.
CHARLES MUNSON
Stayed 5 nights in Dec 2023
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Charles,Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Good
David, DAIRY FLAT
13 Dec 2023
David
Stayed 1 night in Dec 2023
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear David,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Good
Craig
29 Nov 2023
Liked: Cleanliness
Craig
Stayed 1 night in Nov 2023
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Craig,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Sheryl,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
The hotel was a bit dated but very clean and comfortable rooms. Great beds. Staff friendly and helpful. Breakfast was more than adequate, with a good variety of foods. A suggestion would be for staff to roam with tea and coffee , and to offer cappuccino for those who wished to pay for it. It would also be advantageous if staff roamed to collect crockery as dishes were finished.
Marlene
Stayed 2 nights in Nov 2023
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Marlene,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
This is a very drab and shabby hotel, and with not enough staff. Certainly not 4 stars by any stretch. The rooms are tired and not particularly clean (remote control was truly disgusting!). Would not stay here again.
ANDREW
Stayed 3 nights in Nov 2023
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Andrew,Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Great stay in a great central location. No problems with checking in or out. Parking in CBD is always a hassle and the parking space was tight but that’s Wellington. Would stay again.
Verified traveller
Stayed 1 night in Nov 2023
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Gerrie,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excellent
Edgar
13 Nov 2023
Edgar
Stayed 1 night in Nov 2023
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Edgar,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
I really like the middle earth amour on display in the cabinet in reception. The food was excellent and the rooms very comfortable.
keren
Stayed 2 nights in Oct 2023
Response from Amit Paradkar- Front Office Manager on 6 Nov 2023
Dear Keren,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
I specifically asked for a walk in shower rather than a shower over the bath, I emailed and asked in writing and got emailed back saying yes all sorted. In a hurry on the day turn up late and walk in and its a bath!
The bathroom door had a really bad squeak and needs oiling to stop waking your partner every time you open the door.
Good location, expensive for what you get though and lack of attention by staff.
Craig
Stayed 1 night in Oct 2023
Response from Amit Paradkar- Front Office Manager on 6 Nov 2023
Dear Craig,Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
6/10 Okay
Ronal Riteshni
23 Oct 2023
Ronal Riteshni
Stayed 2 nights in Oct 2023
Response from Amit Paradkar- Front Office Manager on 4 Jan 2024
Dear Ronal,Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 6 Nov 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Good
Garry
Travelled with partner
16 Oct 2023
Location
Garry
Stayed 2 nights in Oct 2023
Response from Amit Paradkar- Front Office Manager on 6 Nov 2023
Dear Garry,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 6 Nov 2023
Dear Sara,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Staff were extremely helpful- looking after our bags before check in, giving directions, topping up our coffee supplies.
Jenny
Stayed 2 nights in Oct 2023
Response from Amit Paradkar- Front Office Manager on 7 Oct 2023
Dear Jenny,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excellent
Jasamrit
27 Sept 2023
Jasamrit
Stayed 1 night in Sep 2023
Response from Amit Paradkar- Front Office Manager on 7 Oct 2023
Dear Jasamrit,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 7 Oct 2023
Dear Glenn,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 7 Oct 2023
Dear Michael,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excellent
Lynda
8 Sept 2023
Lynda
Stayed 3 nights in Sep 2023
Response from Amit Paradkar- Front Office Manager on 11 Sept 2023
Dear Lynda,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Access drive down to the parking below was a bit difficult
Would have liked more Tea bags and a variety of them
Helen
Stayed 1 night in Aug 2023
Response from Amit Paradkar- Front Office Manager on 8 Sept 2023
Dear Helen,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 8 Sept 2023
Dear Rusin,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excellent
Lorrin
Travelled with family, Travelled with family and small children, Travelled with partner
We stayed here with our 5 children and it really exceeded our expectations. Rooms are soundproof so I didnt have to be so concerned about the kids causing too much noise for the neighbours. Rooms were super clean. Breakfast was amazing! Kids play area was a bonus. The location is perfect take the hotel elevator down to the shopping area or cable car. We will def be back.
Lorrin
Stayed 1 night in Aug 2023
Response from Amit Paradkar- Front Office Manager on 15 Aug 2023
Dear Lorrin,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
6/10 Okay
Christopher
6 Aug 2023
Liked: Cleanliness, staff & service
Good place to stay in the central city. We had very poor water pressure and hot water
Christopher
Stayed 1 night in Aug 2023
Response from Amit Paradkar- Front Office Manager on 15 Aug 2023
Dear Christopher,Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Excellent proximity to cable car, The Beehive and Sky Stadium for a fleeting visit,
Michael
Stayed 1 night in Aug 2023
Response from Amit Paradkar- Front Office Manager on 15 Aug 2023
Dear Michael,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 15 Aug 2023
Dear Bryan,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Good
Elsie
Business traveller
24 Jul 2023
Liked: Cleanliness, staff & service, room comfort
Scary looking curtains
While the curtains are artistically designed but could look scary like blood-stained curtains if not looked at closely.
Elsie
Stayed 3 nights in Jul 2023
Response from Amit Paradkar- Front Office Manager on 15 Aug 2023
Dear Elsie,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.I do appreciate your comments on our curtains, Rest assured that the Executive Housekeeper has been informed of your comment.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
Response from Amit Paradkar- Front Office Manager on 15 Aug 2023
Dear Xia,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington