"Bar and food were great. The property is in a beautiful landscape, absolute beauty. The inside could use a little updating, however I believe they are working on that. "
Holiday Inn Express & Suites Rochester Webster by IHG
10/10 Excellent
"Despite there being a short term issue with the hot water while we were the stay was great! Staff was kind and helpful and very apoplectic about the water. They had the hot water back on the next morning."
Comfort Suites Rochester Henrietta University Area
6/10 Okay
"Upon arrival we were directed to a room that reeked of cigarette smoke. Supposedly this is a non-smoking property. We were given another room but it was not a King as we had reserved.
The entire property shows very visible signs of wear.
We would not expect to return to this location in the future."
"The hotel is in the middle of renovations, NO AC, Only 1Elevator works, all this information was given @ check in. It was 85 degrees in the room, they offered no fans or AC units. These types of renovation the hotel should COMPLETELY shut down until they are fully able to run normally. They offered a 5% discount upon checkout which was a joke. Breakfast was half setup, it was just not a great stay whatsoever!!"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
10/10 Excellent
"The room was very clean and the room was comfortable. All of the staff were extremely kind. I do not eat breakfast at hotels unless I know I am not going to be able to eat for awhile. This breakfast was the best breakfast I have EVER EATEN at a hotel. Everything was hot, fresh, and delicious. They eggs were real and not from a carton. The manager was super engaging and friendly with everyone that came through the door."