Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board
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Reviews of Holiday Inn Express And Suites Arlington North - Stadium Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express And Suites Arlington North - Stadium Area, an IHG Hotel
1024 Brookhollow Plaza Dr, Arlington, TX

Reviews

7.2

Good

Rating 10 - Excellent. 316 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 193 out of 1001 reviews" "
Rating 4 - Poor. 135 out of 1001 reviews" "
Rating 2 - Terrible. 97 out of 1001 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

klye

Travelled with family
Liked: Cleanliness, staff & service, amenities
Only issue is house keeping. They have no English. Forgot to fill coffee bar
Stayed 1 night in Apr 2024

8/10 Good

christopher

Liked: Amenities
House keeper is in need of improvement. Do not clean room very well
Stayed 1 night in Apr 2024

6/10 Okay

Jasmin

Travelled with family and small children
Liked: Staff & service
The AC in the property when entering the building was not good. It was ver humid in the lobby. There was a lot of bugs in the lobby by the entrance doors at night. Overall, our stay was okay. The hotel needs to update their AC unit in the lobby.
Stayed 3 nights in Mar 2024

8/10 Good

Sandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotel and location
Stayed 1 night in Mar 2024

10/10 Excellent

Christy

Stayed 1 night in Mar 2024

10/10 Excellent

Troy

Business traveller
Check in was quick. Room was great.
Stayed 1 night in Feb 2024

6/10 Okay

Danielle

Stayed 4 nights in Feb 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 3 nights in Feb 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub had hair in it and was dirty. Found a sock near the bed that was from the person before us.
Stayed 2 nights in Dec 2023

10/10 Excellent

Megan, Portland

Stayed 1 night in Nov 2023

10/10 Excellent

Tammy

Stayed 1 night in Nov 2023

10/10 Excellent

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Tracyanna

Stayed 3 nights in Oct 2023

8/10 Good

BECKY, SAINT JOSEPH

Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Stayed 1 night in Oct 2023

10/10 Excellent

Dolores

Stayed 1 night in Oct 2023

10/10 Excellent

Rhiannon

Stayed 1 night in Sep 2023

10/10 Excellent

Billy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Derek

Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

FRANCIS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly, polite and accommodating. Would definitely recommend staying at this hotel to my friends.
Stayed 1 night in Aug 2023

8/10 Good

Elizabeth

Stayed 1 night in May 2023

10/10 Excellent

Cesta

Travelled with family
Liked: Property conditions & facilities
Great location & easy to access area attractions. Loved the trolley.
Stayed 2 nights in Aug 2023

6/10 Okay

Jose

Disliked: Staff & service, property conditions & facilities
Not enough towels ? They said to be ready after laundry was done , Our room did not get service, next day I asked for towels but they didn’t have them . Hallways carpet smells
Stayed 2 nights in Jul 2023

4/10 Poor

Stephen

Stayed 2 nights in Jul 2023

4/10 Poor

Lani, Lancaster

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Carpets in Libby were dirty and stained, as was the elevator. Hallways smelled of marijuana. Why have no smoking rooms? Carpet in our room was stained and dirty. Pink mold in the shower. Filters in the AC were clean though!
Stayed 4 nights in Jul 2023

6/10 Okay

william

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2023

8/10 Good

Gene

Liked: Staff & service
Stayed 2 nights in Jul 2023

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms need better cleaning
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard

Stayed 1 night in May 2023

6/10 Okay

Gail

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Erika, El Paso

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room seemed old, carpet stained, cookies on the floor from previous guests. No daily housekeeping
Stayed 2 nights in Apr 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Hydie

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Extra room guest
The check in process was super easy. They had keys made for us when we arrived at 11pm from a long day of travel. We actually tried switching properties with hotels.com because we had booked the wrong Holiday inn for a wedding and even with Gold status Hotels.com weren’t any help. The room was fine, however as the girls were unpacking, I stepped into the bathroom to inspect as Holiday Inn expresses don’t have the best reputation for cleanliness and found a centipede in the bathtub. I took a video of it and a photo to show the front desk. No help there as all they would do is switch rooms. Probably extra guests in there as well. No more IHC hotels in our future.
Centipede in bathtub
Stayed 1 night in Apr 2023

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Theresa

Stayed 1 night in Feb 2023

6/10 Okay

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness
It was fine. Nothing fancy but was a safe and clean environment. Easy to grab an Uber for dinner and entertainment. I wished I would’ve booked the other holiday inn that was down the street that had more dining options for late night snacks and breakfast options. Overall was fine.
Stayed 1 night in Feb 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stay there,Ms.Jody and staffing are great

2/10 Terrible

Gayatri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not clean, there was a smell in the room they gave us new room three times all three had isssues. We canceled our reservations and requested a refund and went to another hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Judy, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast , room was clean and spacious . Restaurants around and felt safe walking

10/10 Excellent

Christyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

SHARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay!
Stayed 1 night in Dec 2022

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Shanna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Michelle, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, we arrived later in the evening and the front desk clerk was friendly. Breakfast was good! The shuttle to AT&T stadium was convenient (not sure what the cost was, my friend took care of that)
Stayed 3 nights in Oct 2022

10/10 Excellent

Benita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Sharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean.Very close to stadiums and theme park.
Stayed 2 nights in Sep 2022