Superior Suite, 1 King Bed with Sofa bed, Hot Tub | Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Stoney Creek Hotel Wausau - Rothschild

2.5 out of 5
Stoney Creek Hotel Wausau - Rothschild
1100 Imperial Ave, Rothschild, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Loved the decor of the property but it seemed just a tad past its prime. Carpeting in the room was worn as was the furniture. The pull out queen bed in our suite was the absolute worst mattress I’ve ever slept on in my life. Actual springs in my back!!! The pool area was nice as was the hot tub! But again just a little worn looking. Service from front desk was great and anything we asked for was brought up promptly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shana

Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and always enjoy it. Nice breakfast and pool area. Also bar and lobby sitting area. Friendly staff. Nothing to complain about here.
Stayed 1 night in Apr 2024

10/10 Excellent

Lorie

Liked: Amenities, property conditions & facilities
Reasonable and clean. Staff super nice!
Stayed 1 night in Apr 2024

6/10 Okay

Brad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Found a beer cap in my Keurig k-cup holder. Floor had old food on it.
Stayed 1 night in Apr 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a really good stay overall. There were a lot of kids there for a sporting event but they didn't seem too noisy for the most part. Good selection for breakfast. Liked that the pool/hot tub was for adults only after 10. Sheets were a bit pilly which was my only complaint.
Stayed 1 night in Apr 2024

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good value.
Stayed 2 nights in Apr 2024
Response from FDM on 6 Apr 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for what i needed. The fireplace is a nice touch!
Stayed 1 night in Mar 2024
Response from FDM on 6 Apr 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Douglas Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay and is within walking distance to the convention center.
Stayed 2 nights in Mar 2024
Response from FDM on 6 Apr 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and well decorated.
Stayed 1 night in Mar 2024
Response from FDM on 28 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

6/10 Okay

Danielle

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from FDM on 28 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great room. Was a bit loud due to many families with kids stay at the hotel but that’s not the hotels fault.
Stayed 1 night in Mar 2024
Response from FDM on 28 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FDM on 28 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, budget-friendly stay.
Stayed 1 night in Mar 2024
Response from FDM on 28 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice rooms.
Stayed 1 night in Mar 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Kind staff. Great hot tub.
Stayed 1 night in Mar 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Wayne

Stayed 1 night in Mar 2024
Response from FDM on 6 Apr 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Tom

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice with a unique design. All of the staff were friendly and helpful. The breakfast decent and coffee was good. We had a few complaints. The bed was very hard. The sheets were scratching. Also, there was a lot of street noise and trains would use their horns late into the night.
Stayed 1 night in Mar 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable stay at this hotel, bed was very nice and breakfast was good.
Stayed 1 night in Mar 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Wendy, Tomah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very clean and comfortable, and affordable.
Stayed 1 night in Mar 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Nina, Port Edwards

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here for the same event over the course of five years. We noticed a gradual decline in the facility, UNTIL this year - new carpet, cleaner, and other improvements. Highly recommend it, now. The only disappointment is their breakfast - it's always the same and about a 2.5 out of 5: overdone "eggs," biscuits and gravy, cereals, yogurt, fruit, waffles. I suspect that since this is less important than the room quality, it will be addressed once the building facilities are finished. I still recommend it.
Stayed 2 nights in Mar 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Stephanie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We noticed they have done some updates to the hotel and we appreciate it.
Stayed 2 nights in Mar 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Gerald

Stayed 2 nights in Mar 2024
Response from FDM on 6 Apr 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FDM on 6 Apr 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

David

Stayed 1 night in Feb 2024
Response from FDM on 28 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, and understanding. The price is nice and reasonable considering a (simple) hot breakfast is included. My kids and i enjoyed ourselves.
Stayed 1 night in Mar 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Chelley, Indianapolis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, different than the ordinary room. Friendly staff. Room was a bit warm but hot tubs will do that.
Stayed 1 night in Mar 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Teri

Stayed 2 nights in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

4/10 Poor

Mike

Travelled with partner
Disliked: Property conditions & facilities
Crack in the tv, stains on sheets and chair, gap in the room door let an abundant amount of noise through
Stayed 2 nights in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

8/10 Good

Kristine

Travelled with pets, Travelled with partner
Very clean. The staff was very accommodating given that we had our German shepherd in training with us.
Stayed 1 night in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice here. Cute outdoorsy theme throughout. A cute fireplace in the lobby. Comfortable bed. Nice hot tub/pool area. Good breakfast.
Stayed 1 night in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Okay

Alma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent property for the price and amenities but outdated and some areas dirty.
Stayed 3 nights in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

4/10 Poor

Rex

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

6/10 Okay

Dennis

Travelled with partner
Liked: Cleanliness, staff & service
The elevator was out of service, the bathroom was very small. Breakfast choices were fine, but the cooked food was pretty bland.
Stayed 1 night in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly rooms were clean. Pool was good hot tub nice but lots of chemicals couldn’t stay in there long without your eyes burning..
Stayed 1 night in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Laura

Stayed 1 night in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Lawrence, Middleton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and friendly, and good value!
Stayed 1 night in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was short, but pleasant. I was unable to shower because I need grab bars. Iwould liked to have a restaurant available in the facility.
Stayed 1 night in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Scotty

Stayed 2 nights in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Okay

Jason

Business traveller
Disliked: Amenities, property conditions & facilities
Property is very outdated, internet is very slow.
Stayed 2 nights in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

8/10 Good

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Was conveniently located and price was fair
Stayed 3 nights in Jan 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected per the on line information. So far so good.
Stayed 1 night in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and reasonable room rates
Stayed 1 night in Feb 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Brian, Wausau

Stayed 1 night in Jan 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Good

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a platinum member and my reservation said I could get a free upgrade if available at this hotel. The hotel said they had them available but they don’t give free upgrades w an Expedia booking. That was disappointing! However, we are very pleased with the hotel. Super clean and cute!!
Stayed 1 night in Jan 2024
Response from FDM on 23 Mar 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM