Ratings based on 397 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Feb-2017
The staff was polite, the room was clean. The breakfast bar was kept full all the way up till 9am.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Feb-2017
Pros: location
Cons: nothing
overnight stay while visiting daughter's family that lives in Wausau
4out of 5
Recommended
for Everyone
by A verified traveller from Milwaukee

Pet friendly hotel close to Granite Peak

Posted 05-Feb-2017
Pros: The hotel is 5 minutes from Granite Peak and the pool/hot tub are open until 11:00.
This hotel caught my attention because it was the only pet-friendly hotel in the area that allowed pets but didn't include a pet surcharge (other hotels wanted +$30-35/night for a pet to stay). After booking, I called the hotel and was also able to arrange a free early check-in (at 9:00 AM), which was awesome! On the downside, the water pipes ding/ping and the floors and walls are thin. That was remedied with a pair of ear plugs. For the price and convenience this wasn't a deal breaker.
3out of 5
by A verified traveller

Posted 25-Jan-2017
IS supposed to be a non-smoking hotel but the room I was given smelled like it had been smoked in.
4out of 5
Recommended
for Families
by A verified traveller

near where we needed to be

Posted 30-Dec-2016
Pros: We liked the breakfast and the pool. It was great to have kids in the pool and feel safe.
Welcoming and pleasant. They were still cleaning and equipment was in the hallway. We checked in about 5:00 pm. The room was clean but there was no TV sheet so we could find the channels. The beds were a bit soft some of us liked that some of did not.
4out of 5
Recommended
for Everyone
by A verified traveller from Brookfield, WI

Posted 27-Dec-2016
Pros: Location and great breakfast hostess. She went above and beyond to help with making waffles and serving us. What a gem!
Cons: Upgrade bathroom with comfort-height toilet.
Location: We were in Wausau for a wedding, so the location served our needs well.
All personnel were friendly and very helpful. The check-in person gave us detailed directions to the wedding location--including telling us to leave early since there was very limited parking at the downtown wedding hotel.
3out of 5
by A verified traveller

Posted 21-Nov-2016 on Hotels
nothing to say
3out of 5
by A verified traveller

Disappointment in Amenities

Posted 07-Nov-2016 on Hotels
The only thing wrong was my extreme disappointment that the hot tub was under maintenance. Having just had surgery I was looking forward to relaxing in the hot tub. This could have been told to me at check in instead of me going to the pool area at 8:00 am to find that it was closed. The pool room was also very cold
Comment from Hotel Management
13-Nov-2016 by General Manager, Hotel Management
Thank you for taking a moment to tell us about your stay. I do apologize that our hot tub did need to be closed unexpectedly. I have reviewed your concerns and we were able to correct the room temperature that day. We do hope that you return soon to try the hot tub again. Heather W. General Manager
4out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Oct-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 13-Oct-2016 on Hotels