Ratings based on 105 Verified Reviews

3.8 out of 5
77% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from birmingham

Nice hotel that was close to town and station.

Posted 17-Aug-2017
We were going to Harry Potter Studio tour and wanted a hotel that was close. We chose the White House and we were happy with what we got. Staff were friendly and attentive. Only negative ( but it's not really a negative) is that the bathroom was quite dated. They are doing work on the hotel, so it might get changed. The room was big, clean and had everything we needed.
Comment from Hotel Management
18-Aug-2017 by Jane, Hotel Management
Thank you for your great review, we are pleased that you enjoyed your stay with us and hope to see you again. Best regards,
4 out of 5
by A verified traveller from watfotd

Nice hotel not nice area

Posted 03-Aug-2017
Hotel was really nice but wasn't a fan of the are didn't feel safe leaving the car outside
Comment from Hotel Management
08-Aug-2017 by Jane Havlin, Hotel Management
Thank you for taking the time to review your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. Thank you again and hope to see you back soon. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jun-2017
Comfortable, friendly staff and good location if you're in town for the Harry Potter studio tour.
Comment from Hotel Management
04-Jun-2017 by Jane H, Hotel Management
Thank you for the lovely 5 star review, we are all delighted you enjoyed your stay with us and we hope you will return sometime. Best regards Jane Havlin
4 out of 5
by Richard

Ideal for Harry potter

Posted 21-May-2017 on Hotels
Good location, great staff, comfortable room, decent breakfast. Handy for Warner Bros studio tour. Watford Junction station and restaurants/bars a short walk away. Car parking.
4 out of 5
by craig

Good location for awards

Posted 20-May-2017 on Hotels
I was visiting Blackpool for an awards ceremony and found the Hilton ideally located, close to the event. The staff were helpful arranging a taxi and the room was nice and comfy with a great view out to sea.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location to the high street, shops & etc.

Posted 16-May-2017
The hotel staff where very helpful & friendly. We had an issue with the radiator in our room & our room was switched without any hesitation or fuss.
Comment from Hotel Management
21-May-2017 by jane, Hotel Management
Many thanks for your good review. I am pleased that our team made you very welcome when you stayed with us recently. I am sorry that you experienced a problem with the radiator but I am glad that it was dealt with quickly. We hope you will stay with us again when in Watford. Best regards. Jane Havlin
4 out of 5
by Sheetal prabhakar

Nice simple hotel

Posted 15-May-2017 on Hotels
The hotel was clean and the service was really good. We came back from TopGolf around 1am and the staff on reception were more than happy to make me a hot chocolate before bed. The only thing was the bed. . . . it has a dip through the middle so my Husband and I didn't get the most comfortable nights sleep.
Comment from Hotel Management
21-May-2017
Dear Ms Prabhakar, thank you for taking the time to write a review on your recent stay with us. We are pleased that you enjoyed your time with us and your comments with regards to the bed have been noted. We hope to see you again when next in Watford. Kind regards, Jane Havlin
5 out of 5
by A verified traveller

Great staff

Posted 12-May-2017 on Hotels
The hotel is being refurbished and we had an excellent refurbished room with an 'accessible ' shower that wasn't! The bathroom was old and you had to climb in a bath to shower, and although there were grab rails it was difficult for me. The bed was rather uncomfortable as it must have had some sort of waterproof mattress protecter and it made it a bit of a sweaty night. The staff both on reception and breakfast were superb and the breakfast delicious.
3 out of 5
by Lai

This traveller left a rating score only Posted 28-Apr-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Bournemouth

Posted 24-Apr-2017
The outside looks tired but once through the front door, excellent, especially the staff, would certainly visit again and recommend to friends and family