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Reviews of Country Inn & Suites by Radisson, Cedar Falls, IA

2.5 out of 5
Country Inn & Suites by Radisson, Cedar Falls, IA
2910 South Main Street, Cedar Falls, IA

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 953 reviews" "
Rating 8 - Good. 306 out of 953 reviews" "
Rating 6 - Okay. 76 out of 953 reviews" "
Rating 4 - Poor. 26 out of 953 reviews" "
Rating 2 - Terrible. 13 out of 953 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tricia

Travelled with partner
The overall stay was fine, however, the fire alarms went off in the middle of the night because someone pulled the fire alarm. It was very much an inconvenience and I realize it was outside of their control, but when checking out they didn’t ask how our stay was or apologize for the inconvenience or anything and I think that was very poor customer service. It was the first time I have stayed at a Country Inn & Suites and most likely my last.
Stayed 1 night in Apr 2024

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to check in early and everyone we came into contact with were friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing when we checked in Anika I think was her name was very sweet and very helpful.
Stayed 1 night in Mar 2024

8/10 Good

Jill

Quite and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean. Breakfast is impressive. Staff was nice.
Stayed 2 nights in Mar 2024

8/10 Good

Jeff

Stayed 3 nights in Mar 2024

10/10 Excellent

Ashleigh, Waverly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here when I need to just take a break from life. The staff is amazing and the rooms are great too!
Stayed 2 nights in Feb 2024

4/10 Poor

Jeff

Stayed 4 nights in Feb 2024

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Clean, beds were very comfortable. Shower is pretty outdated though, could use some upgrading. The lady working nights was awful and lazy. She was sitting in the breakfast area sprawled out on her laptop or phone and people would be standing at the desk needing help. You would have to yell for her to come. And a couple times when we had questions or needed something, she was rude and acted like we were inconveniencing her. Other than that, our stay was good.
Stayed 1 night in Feb 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Randy

Stayed 1 night in Feb 2024

8/10 Good

Scott, Muscatine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tub/Shower felt dated. The shower head functioned but many of the jets are clogged from hard water deposits. Great breakfast! Doors are heavy and loud when guests just let them shut.
Stayed 1 night in Feb 2024

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to dining and shopping Staff was very friendly and helpful Would stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Alieu

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a quiet room and sure got one! Very clean and comfortable. My husband likes the pool and hot tub. Breakfast in the morning, great hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Rhonda, Osage

Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2024

10/10 Excellent

Gina

Stayed 1 night in Jan 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited for several days for family memorial service. Staff was very pleasant and efficient.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
We checked in late after 2:00 a.m. they are very cordial and courteous and got us to our room extremely quickly.
Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Myron L

Stayed 1 night in Dec 2023

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
On the way to MN
Worn out towels, slow draining sink and overcharging based on Hotels.com quote.
Stayed 1 night in Dec 2023

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Teresa

Business traveller, Travelled with partner
Disliked: Staff & service
Would not recommend regardless of price and convenience. Stayed the Tue- Sat because it was close to work event. Breakfast each day was just horrible and never opened up on time. Rooms are noisy. You can hear everything. Very disappointed
Stayed 4 nights in Dec 2023

8/10 Good

Rita

Stayed 2 nights in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Jacuzzi tub was nice. Checking in was seameless. Clean and comfortable breakfast was fine and parking was good.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast spread.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marcelo

Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Travelled with family, Travelled with group
Great!
Stayed 1 night in Nov 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Very nice, clean hotel, with friendly service and a good breakfast. Well-located near Northern Iowa University.
Stayed 3 nights in Nov 2023

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was great, breakfast was awesome - lots of variety.
Stayed 1 night in Nov 2023

6/10 Okay

Jennifer L

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rate very clean
Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Not perfect but a nice getaway.
Great location. We stayed for a UNI football game. Beautiful weather & so we had a great walk to the UNIdome. It is about 1.5 miles so if it's real cold, maybe not but it's an easy walk. The hotel is overall nice. There were some dead bugs in the hot tub. The jets were extreme & shot out cold water. Still a nice stay & the pool was fine and enjoyable.
Stayed 2 nights in Nov 2023

4/10 Poor

Juli

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room they have us had not been cleaned and had 20-30 dead bugs on the floor. It was disgusting. There was dried urine on the toilet seat and the bathroom was not clean. $200 for nastiness. The second room did not have toilet paper and the soap was already open. Don’t come here-they don’t clean the rooms.
Stayed 1 night in Nov 2023

6/10 Okay

Pam

Travelled with family
Stayed 1 night in Nov 2023

2/10 Terrible

Gabriela

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Lisa

Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Laura

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Very concerned
I wasn’t going to say anything about my stay but I got thinking & it really got me to worry. When I got there to check in it was around 11pm & no one was at the front desk. Plus the phone was ringing & there were people waiting, needing to get a new room card. Then about 10 minutes later 2 women pulled up to the front of hotel. Both were employees. What if there was an emergency & no one was there? I’m very concerned
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Davis

Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Oct 2023