Ratings based on 925 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Pleasant hotel in Potomac

Posted 18-Jun-2016
Pros: Staff was courteous, room was spacious and in a very good location.
Cons: Not applying so much cleaning detergent; the sheets smelled a little too much of chemicals.
Location: It's not that far from the highway and in a nice green corner.
Hotel was in a quite corner of Potomac. It was near to the events I needed to be, so that was very good for my needs. It has a trail that you can do your morning run, but I have not tried it. I just noticed it was in wooded area and it was away from any distractions (not that Potomac is a noisy place, mind you). Can't speak for the conference facilities as I only used it for lodging.
3out of 5
by A verified traveller

Posted 06-May-2016
Beautiful outside, so so inside. Seemed like a high school inside with carpet and pictures
3out of 5
by Stephen from NJ

A different type of hotel

Posted 20-Apr-2016 on Hotels
The hotel is a little different. It's a complex and nothing is in the same place. Your room could be in one building, fitness in another and restaurant in another. My room was tiny and I had trouble controlling the humidity so it was a little stale. I stayed here because I attended an event but would not probably stay there under normal business travel.
3out of 5
by A verified traveller from Virginia Beach, VA

Mixed feelings

Posted 29-Mar-2016
Pros: When I arrived there I was pleased with the surroundings. What a beautiful, peaceful, and nicely-kept place you have.When checking-in on Tuesday 22, a
Cons: Your sheets, they are too rough. I have been in hotels all over the world and your sheets are the roughest. Also, the matress cover does not fit.
On my second day there I wrongly received a wake up call at 7:00 in the morning when I was planning to sleep in. Needless to say that I could not go back to sleep. That same day in the evening I called the front desk to let them know about this mistake but I never received and apology. The woman at the other end of the phone was matter-of-fact about it and didn’t seem to care. I asked her to please make sure that the same mistake was not made again the next morning because I was not feeling well and I wanted to sleep late. Unfortunately, next morning, at 7:00am, I received another wake up call. I still don’t understand what happened.
2out of 5
by Stacy

Not for Those Vacationing

Posted 25-Mar-2016 on Hotels
In my opinion, the William F. Bolger Center should not be advertised as a "hotel". This is simply a conference center with (very small) rooms to sleep in. We were shocked at the outside appearance of the entire center as we pulled up. It was not at all what we had expected. The complex looked eerie from the outside, with just plain tan brick buildings. The room was tiny (comparable to the size of a room you might expect to find on a cruise ship). Right off the bat, we were notified that the shuttle was out of service. When we arrived in our room, a note not had been left, stating that this facility was not set up with any individualized temperature control features. The facility chooses either heat or air conditioning, depending on the season. On a positive note, I can say that everything was relatively clean. This "hotel" would be fine for business travel of you were attending a conference specifically at that center. In fact, whenever interacting with staff, they always ask, "What group are you with?" This was not an appropriate "hotel" for those "vacationing". The whole vibe was depressing. The description of amenities and services (while possibly true) was misleading.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Mar-2016 on Hotels
4out of 5
by A verified traveller

Great conference facility

Posted 22-Mar-2016
Pros: The grounds were very nice. Nice location in suburban DC.
Cons: The facilities were pretty bare bones, so it could be a little nicer.
Location: Great location, easy access.
Was there for a business meeting with USPS. The hotel itself was serviceable, not fancy, but clean, well maintained, and the grounds were fantastic.
4out of 5
by A verified traveller from Brooklyn, NY

Quiet Out of the Way

Posted 24-Dec-2015
Location: Normandie Farms is a very nice, upscale restaurant that is located not too far away on Falls Road.
If you are looking to be in the thick of things in Washington, D.C., then look elsewhere. This hotel is out in a quiet, formerly rural part of the Washington, D.C. area. We visited during a very slow time for this hotel, which normally accommodates US Postal Workers who stay here while attending training at the training facility next door. As such, there was no room service, and even the on-site restaurant was not open during our stay here. And yet, the facilities are very new, well lit, there is plenty of parking, and the rooms are clean. A great place to stay if you are coming to the area to visit family (as we were), or really want to get away from it all.
5out of 5
by A verified traveller from Fresno

Quiet hotel in Potomac

Posted 18-Dec-2015
Very nice conference center with all amenities. It's in a very nice residential neighborhood but only a few miles from a major shopping mall and restaurants and main highway. Great breakfast buffet and really fast wireless internet.
4out of 5
by A verified traveller from Greenville SC

Will stay here again!!!

Posted 16-Dec-2015
It feels more like a retreat center than a hotel. I really liked that. The grounds were serene. Staff was unintrusive. room in C building (double deluxe) was modest but very nice. Definitely had a dorm room setup. But I didn't mind that.