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Booked this hotel online, having never stayed there or in Alexandria before. Nice hotel, in a great location, reasonable lobby, and rooms overall were clean. Most of all we found the frontline staff (doormen, bell hops) were excellent. But - and hence the low rating - the room was old and tired, ...
I really have no complaints about the Matflower hotel. Very pleased. The hotel is close to all tourists sights and there are plenty of food options around. Room was bid enough and clean. Had a problem with my toilet and was immediately fixed. Did not eat eat at the restaurant, so I cannot comment ...
the staff at the Omni was amazing. herman the concierge was extremely helpful in getting us a cab to national mall and provided us with umbrellas just in case in rained. he also helped us when my mother locked us out of the room. we needed a 2nd room and they were able to get us one no problem that ...
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