4/10 Poor
Mary
24 Apr 2024
Disliked: Cleanliness, amenities
3 rooms for 6 adults 4 nights. The rooms were presented as an awesome experience - the reality - not so much. I changed one room after 2 nights of extreme noise created by the employees - alley below one side of hotel is used for smoke breaks and it was notable within the rooms on that side of smoke smell. Employees using the garbage/cardboard compactor in the middle of the night. This could be modified with better windows
Rooms were not clean - actually took pictures to the front desk of built up shower mold
Carpets were way too old and rugs were strategically placed over stains on said carpets.
Bathrooms were inadequate - zero vents and steam had no place to go - shower walls yellow with build up. Space in bathroom and showers not used effectively to allow for placement of personal toiletries.
Kitchenette provided silverware plates bowls coffee cups etc. yet zero dish soap to clean up
Rooms that had closet had poor lighting
The ability to walk to great restaurants was a positive, the guys handling the valley parking were awesome. Fast and kind.
The restaurant food in the hotel was delicious
The front desk has excellent long time employees but you can tell the new employees are complacent and can’t wait to clock out.
I do not recommend this hotel and will not stay there again.
Mary
Stayed 4 nights in Apr 2024