Ratings based on 1,959 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Nice quite quaint hotel

Posted 18-Mar-2017
Nice hotel. Excellence food. Close to other good restaurants. CVS right around rhe corner.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2017
Pros: My favorite place to stay in DC
Cons: Please provide coffee/tea maker. Next time I come, I will need to bring my own.
We have come twice and plan to return. The staff is most congenial.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2017
Friendly, helpful staff. Very good food. Good location.
1out of 5
by A verified traveller from New Orleans

Food poisoning from room service and charged for i

Posted 26-Feb-2017
I wasn't going to write this review - until I looked back at my credit card bill and saw that the hotel charged me for the room service meal (salmon on a salad) that made me so violently sick that I was unable to leave D.C. as scheduled (had to push back my flight an extra day), spend an extra night at the hotel (which they charged me for of course) and missed a speaking engagement as a result. Mary the room service waitress was incredibly sweet and helpful when she found out how ill I was. One of the front desk managers checked on me during the day and was prepared to call an ambulance if needed. But that is all I can say that's positive. When I checked out the staff promised they would not be charging me for the meal that layed me out for 36 hrs. They went ahead and charged it anyway. There is zero chance I became sick from any other source. The least the hotel could do was refund the poisoned meal that left me unable to eat anything but broth for a week afterwards. Never going back. But to Mary - you are so kind and I thank you.
5out of 5
Recommended
for Everyone
by A verified traveller from NYC

Beautiful Hotel

Posted 25-Feb-2017
Pros: Decor, clean, nice
THe Hotel is super clean, quiet and stylish. Great place to stay in DC. Nice Staff, tasteful decorated rooms. We had a great stay.
4out of 5
Recommended
for Everyone
by A verified traveller from Cambridge UK

Excellent position for the Conference Centre

Posted 13-Feb-2017
Pros: Cleanliness and staff
Cons: Air conditioning was a little noisy so I turned it off overnight
Location: Ideally located for the conference centre and close to loads of restaurants. Metro is a few blocks away and the National Mall is easily walkable.
Really pleased with the comfort of the room, cleanliness of the hotel and the friendliness of the staff. Felt able to really relax in the room and do work as I needed. Not that far from the National Mall if you want to experience some culture.
4out of 5
Recommended
for Everyone
by A verified traveller from CA

Posted 28-Jan-2017
Great stay but the elevator smelled like sewage on the final day. Also the electrical outlet on that lamp stand started to come appart when you removed a plug. I would stay again.
Comment from Hotel Management
30-Jan-2017 by Front Desk, Hotel Management
Thank you for your feedback. We are working hard to ensure each of the mentioned issues are fixed.
5out of 5
Recommended
for Everyone
by A verified traveller from Milwaukee, WI

Excellent Service with Location

Posted 23-Jan-2017
Great location to Inaugural events. Staff was excellent.
Comment from Hotel Management
24-Jan-2017 by Front Desk, Hotel Management
We look forward to your next stay with us.
3out of 5
Recommended
for Everyone
by A verified traveller from Kentucky

First impressions are important...

Posted 21-Jan-2017
This trip would have been excellent except when I pulled up for valet and was told they didn't have any parking available. Should always provide parking for guest. Especially in DC. Was first time in DC and this really set me back right off. Was tired from travel then got lost trying to find parking. Was terrible experience! Won't be back to hotel because of this error. Bad first impression...
5out of 5
Recommended
for Everyone
by A verified traveller from Newport News, VA

Great hotel

Posted 17-Jan-2017
Pros: Shower, bed
Cons: Provide helpful parking instructions. It was either do the $30+ valet, or good luck finding parking.
Location: museums and food and everything else to do in D.C.
clean facility, clean rooms and bathroom. Great shower. Everything was simple and elegant.