Terrace/patio

Reviews of Viceroy Washington DC

4.5 out of 5
Viceroy Washington DC
1430 Rhode Island Ave Nw, Washington, DC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 506 out of 704 reviews" "
Rating 8 - Good. 125 out of 704 reviews" "
Rating 6 - Okay. 43 out of 704 reviews" "
Rating 4 - Poor. 18 out of 704 reviews" "
Rating 2 - Terrible. 12 out of 704 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abe Byron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel design
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Hello Abe,Thank you for the kind review of Viceroy Washington DC! It's great to hear we had the right recipe for the perfect stay. We look forward to welcoming you back on future trips to DC.Sincerely,Sherry AbediGeneral Manager

8/10 Good

Dalila

Travelled with family
Liked: Staff & service
Staff is awesome. From the doormen to the front desk, to the bar tender, all were terrific. Hotel needs a little TLC (paint scrapes, scratches, dents); floors in the room could be more spruced up; more “pet free rooms”! We’re highly allergic.
Stayed 1 night in Mar 2024
Response from General Manager on 14 Apr 2024
Hi Dalila,Thank you for taking a moment to review your recent stay. We are delighted our hospitable team left a memorable impression on you, as we take great pride in delivering exemplary guest service! That said, comfort and satisfaction are of the utmost concern to us, so your feedback is invaluable and greatly appreciated. It was a pleasure having you here, and we hope you enjoyed your time in DC. Sincerely,Sherry AbediGeneral Manager

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , excellent rooms
Stayed 3 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Marina,Thank you for choosing to stay with us at Viceroy Washington DC. Our goal is to provide every guest with a wonderful experience, and we're thrilled that was the case for you. It's great to read you enjoyed our convenient location and lovely accommodations. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price, and the location.
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Hi Kevin,Thank you for taking a moment to share your experience at Viceroy Washington DC. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced! Being just steps away from bustling 14th Street and other fantastic attractions, it's no surprise that our fabulous location was a highlight. It was a pleasure having you here, and we hope you will visit us again soon!Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at the Viceroy
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Hello Jon,Thank you for your short yet sweet five-star review. We are delighted you enjoyed your stay at Viceroy Washington DC, and we look forward to welcoming you back for another memorable visit.Sincerely,Sherry AbediGeneral Manager

8/10 Good

alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet became plugged on my second night. Wish they had a pen and pad of paper in the room. They were helpful in handling an upstairs noisy guest and in general very nice and accommodating.
Stayed 2 nights in Mar 2024
Response from General Manager on 8 Apr 2024
Hi Alexandra,Thank you for taking the time to review your recent experience. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. However, we regret the inconvenience you encountered with the toilet, and we'll be sure to have maintenance look into it to prevent an instance such as this from occurring in the future. Your suggestion for a pen and paper is greatly appreciated, as we are always seeking new ways to improve. It was wonderful having you as our guest, and we hope you enjoyed your time in DC. Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Fun area
Stayed 1 night in Apr 2024
Response from General Manager on 4 Apr 2024
Hi Nicole,It was a pleasure hosting you at Viceroy Washington DC! We're ecstatic to hear you had a delightful stay, and we look forward to seeing you again soon.Sincerely,Sherry AbediGeneral Manager

6/10 Okay

Jason

Travelled with group
Liked: Cleanliness, amenities
can hear noise in the room. Upfloor and around
Stayed 1 night in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Jason,Thank you for staying with us and for your feedback. We are disappointed your visit was not as expected. If you have any concerns during your stay, please feel free to reach out to one of our friendly team members for assistance, as they are always available to help our guests. We appreciate your comments and hope you will consider staying with us again the next time you are in the area.Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mike on 17 Apr 2024
Thank you for your feedback. We hope to see you again in the near future!

10/10 Excellent

Seymone, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mike on 17 Apr 2024
Thank you for your feedback. We hope to see you again in the near future!

10/10 Excellent

Brineya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Clean and beautiful, friendly staff and great location for food!
Response from General Manager on 25 Mar 2024
Dear Brineya,Thank you for all of your kind comments and for choosing to stay with us. We are so happy to hear that you thoroughly enjoyed our friendly staff, and we will be sure to let them know of your praise. Providing clean, and comfortable accommodations is a standard we strive for, and we are pleased that we were able to meet your expectations. Should your travels bring you back to the area, we hope that you will choose Viceroy Washington DC for your stay again. Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Yannick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a stay in DC this is a great spot but there is no easy parking be ready to pay.
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Hello Yannick,Thank you for choosing Viceroy Washington DC and for sharing your kind review. While we are sorry you had a parking concern, we are delighted you enjoyed a lovely stay otherwise. We look forward to welcoming you back for another memorable visit.Sincerely,Sherry AbediGeneral Manager

6/10 Okay

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, bar/restaurant, and neighborhood. Building itself feels a little old.
Stayed 1 night in Mar 2024
Response from General Manager on 21 Mar 2024
Dear Leanne,Thank you so much for sharing your feedback as we are always interested to hear what we can improve. We hope you will visit us again in the future.Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mike on 17 Apr 2024
Thank you for your feedback. We hope to see you again in the near future!

10/10 Excellent

Leigh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the tree lined street the hotel sits on. Easy access to public transportation, very safe to walk around. Really lovely. The accommodations were very nice and spacious. Staff was Exceptional, very friendly and helpful.
Stayed 4 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Hi Leigh,It was such a pleasure having you as our guest during your time in DC. Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate your kind words about our comfortable accommodations. Hopefully, you took full advantage of our excellent location and checked out bustling 14th Street. Thank you for your kind review and perfect rating, and we hope you return soon!Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite hotel in D.C.; I look forward to staying here again and would recommend it to anyone without hesitation. Everything about it exceeded my “hotel stay” expectations. (I never used the gym, so can’t comment on that.)
Stayed 3 nights in Mar 2024
Response from General Manager on 19 Mar 2024
Hello Katrina,Thank you for sharing this excellent review of Viceroy Washington DC. It's wonderful that your stay exceeded your expectations, and we're honored to have earned your trust. On behalf of our team, we're already looking forward to your next visit!Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Jamila, Glen Cove

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a king sized suite that was fabulous ! The restaurant was also great!
Stayed 2 nights in Mar 2024
Response from General Manager on 19 Mar 2024
Hello Jamila,Our Viceroy Washington DC team is delighted you enjoyed our comfortable accommodations and wonderful amenities. We trust you had the welcoming experience we are known for and cannot wait to welcome you back for another memorable time.Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying at this property and it was just as good the second time. Beautiful room and a great location. We’ll definitely stay here again.
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar 2024
Hello Bradley,It is always a pleasure to welcome back familiar faces, and we are thrilled to see that you enjoyed your time with us once again! Thank you for taking a moment to mention our central location, steps away from the hustle and bustle of 14th Street. On behalf of all of us at Viceroy Washington DC, we would love to see you again soon! Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool art and decorating. Beautiful spacious room with great linens. Very comfortable with desk, separate seating area and nice shower. Fridge in room. Great restaurant with cool menu and prix fixe option. Lovely!
Stayed 2 nights in Feb 2024
Response from General Manager on 5 Mar 2024
Hi Kathryn,It was wonderful having you join us during your time in DC. From our lovely accommodations and excellent amenities to our tasteful decor, we strive to exceed expectations with every visit. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back for another incredible stay soon!Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

irene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful welcoming home base for us in dc this week- public spaces were great as were the rooms- some little glitches like drainage of sink and shower, and plug in computer charging station needed to be fixed by hotel but they took care of it Would definitely stay here again- probably the quietest hotel I've ever been to
Stayed 2 nights in Feb 2024
Response from VDC Team on 24 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Stylish. Modern.
Stayed 1 night in Feb 2024
Response from General Manager on 23 Feb 2024
Hello Frankie, We really appreciate your comments and are happy to hear you enjoyed not only our cleanliness but the style and aesthetics of Viceroy Washington DC. It would be our pleasure to welcome you back for another modern experience, so come and see and again!Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sherry Abedi, General Manager on 20 Feb 2024
Thank you for taking the time to rate your experience with us! We look forward to welcoming you back to Viceroy Washington DC on your next visit to the city.

10/10 Excellent

fazan

Travelled with partner
beautiul very clean and loved it
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb 2024
Hello Fazan,We loved having you! It thrills us to know you were impressed with our whimsical decor and appreciated our attention to cleanliness. Hopefully, your positive review means you will stay with us again; it would be an honor!Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Leah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large nicely decorated room, comfortable bed, spacious bathroom. Quiet yet convenient location. Great value.
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb 2024
Hello Leah,It was a pleasure to welcome you to Viceroy Washington DC, and we are delighted you enjoyed your stay. Your lovely compliments about our clean, comfortable accommodations, peaceful, convenient location, and great value are truly appreciated and will be shared with the team. We hope we are now your go-to hotel for future trips to DC.Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Lucy Anne, bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is exceptional and should be commended for their warmth and professionalism. I dealt with front desk agent Christian several times during my stay. I was handed a warm towel upon check-in by her. In-house Food and beverages were delicious and plentiful. The patio area with the fire pits was a lovely surprise. The rooms are laid out perfectly with plenty of amenities, and let's remember to mention the monster TV for viewing from the monster bed. The espresso machine was very nice, and when I requested a tea kettle, it was at my door in ten minutes. Let's say this is my new home away from home when I am in the DC area! Good Job,Viceroy!
Stayed 2 nights in Feb 2024
Response from General Manager on 6 Feb 2024
Hi Lucy Anne,Wow, thank you for this outstanding review of Viceroy Washington DC! Hearing that we're your "home away from home" when you're in town is truly the best compliment we can think of. We're grateful to you for highlighting everything you loved for your fellow travelers, and we'll be sure to share your kind words with our team. They'll be delighted to know that you appreciated their commitment to excellent service. We look forward to the privilege of welcoming you back in the future.Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Shannon

Response from Sherry Abedi, General Manager on 20 Mar 2024
We are delighted to see you enjoyed your recent visit to Viceroy Washington DC as much as we enjoyed serving as your host! Please come back and see us again on a future trip to the city. We look forward to welcoming you back to the hotel.

10/10 Excellent

Gilda

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2024
Response from General Manager on 29 Jan 2024
Dear Gilda,We're honored to have earned your compliments on our warm hospitality! Thank you for awarding us with a perfect rating, and we hope that you enjoyed your recent visit so much that you plan to return again soon. Safe travels, and know that we would be honored to welcome you back to Viceroy Washington DC anytime.Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2024
Response from Sherry Abedi, General Manager on 30 Jan 2024
We are delighted to see how much you enjoyed your recent visit to Viceroy Washington DC! Please be sure to come back and visit us again on your future trips to the city.

10/10 Excellent

Rachel

Stayed 1 night in Jan 2024
Response from Sherry Abedi, General Manager on 30 Jan 2024
We are delighted to see how much you enjoyed your recent visit to Viceroy Washington DC! Please be sure to come back and visit us again on your future trips to the city.

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Choice
We've stayed in 4 hotels in DC this year. The Viceroy was our favorite. I was delighted with our spacious room. For some reason, many hotels no longer have enough dresser drawers. We had enough drawers for everything at the Viceroy. I liked the entry, the bathroom was large, the closet area was roomy. The shower was wonderful! I could've stayed in there all day. But I prefer a bar of soap in the shower. Liquid doesn't work for me. Also, don't provide cheap toilet paper! And hooks are inexpensive. There's so much available space for hooks. Showers and robes for two people do not fit on one measly hook. My partner is a Spanish speaker and, unfortunately, there were no Spanish-speaking TV stations available or the ability to subtitle the TV programming. The Fitness Center is tiny and uninviting. Just a room with some machines thrown in. The staff was lovely, very helpful and accommodating. And we loved the location. 14th Street is a treasure trove of restaurants and stores. We dined on the food of a different country up and down 14th Street for lunch and dinner for 6 days. So walkable!
Stayed 6 nights in Jan 2024
Response from General Manager on 19 Jan 2024
Hi Lesley,How wonderful to hear that Viceroy Washington DC was your favorite place to stay in the city in the past year. We're glad our spacious rooms, excellent showers, and friendly staff impressed you. Thank you for your suggestions about the bathroom and gym setup. We'll keep your comments in mind, and we hope to see you again soon.Sincerely,Sherry AbediGeneral Manager

8/10 Good

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cool Funky Place
Cool funky place. Large room. Crazy strong and hot shower. Grout could have been cleaner. Poor options in cafe. Room was chilly even with thermostat set on 76.
Stayed 1 night in Jan 2024
Response from General Manager on 19 Jan 2024
Hello Martin,Thank you for choosing to stay with us at Viceroy Washington DC. Our goal is to provide every guest with a wonderful experience, and we're delighted you enjoyed our unique atmosphere. However, we offer our sincere apologies if you had any concerns with your room. Your comments have been noted and will be looked into further. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Chad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay close to everything. It was very quiet. Hotel was very nice staff was very nice and helpful! Food was great! Would definitely stay again next time we are in the area.
Stayed 2 nights in Jan 2024
Response from General Manager on 17 Jan 2024
Dear Chad,Thank you for your positive review! We're delighted you had a great stay with us and found our location convenient. It's wonderful that the quiet atmosphere and our friendly and helpful staff contributed to your enjoyable experience. We're also pleased that you were impressed with the food. Your willingness to stay with us again is the best compliment we could receive, and we eagerly look forward to welcoming you back to Viceroy Washington DC!

6/10 Okay

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
My stay was nice. I love the hotel, especially the suites! Having all that space for a few days is heaven. Every member of staff I encountered was friendly and accommodating, including the car valet team.
Stayed 2 nights in Jan 2024
Response from General Manager on 17 Jan 2024
Dear Darren,Thank you for your positive review. We're delighted to hear that you had a nice stay and loved our hotel, particularly enjoying the spaciousness of our suites. It's wonderful that our staff, including our valet team, provided friendly and accommodating service throughout your visit. Your satisfaction is our top priority, and we're thrilled we could offer you a little slice of heaven for a few days. We look forward to welcoming you back to Viceroy Washington DC, for another pleasant experience in the future!Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as i steppwd in the hotel i was greeted by the doorman and then by the front desk worker. Additionally, my room was spacious and comfortable. I have no complaints and i will definately consider choosing this hotel again the next time im in the DC area.
Stayed 3 nights in Jan 2024
Response from General Manager on 17 Jan 2024
Dear Daniel,Thank you so much for choosing to stay with us at Viceroy Washington DC. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our comfortable accommodations were a highlight of your trip. The pleasure was all ours, and we hope to welcome you back soon.Sincerely,Sherry AbediGeneral Manager

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel with fun and unique quirks to it - staff was very friendly and super accommodating, definitely would recommend for a stay! The lobby had a weird smell to it that was reminiscent of the fact that the hotel is dog friendly (maybe one had an accident right before we walked in?) hence just 4 stars for cleanliness. Otherwise, the room was amazing and everything else was 5/5!
Stayed 1 night in Jan 2024
Response from General Manager on 17 Jan 2024
Hi Caroline,We always enjoy hearing from our guests, and we're glad our friendly staff made you feel welcome. However, we apologize for any concerns about an odor in the lobby, and we'll look into your comments further. Should you be in the area again, please come back to see us.Sincerely,Sherry AbediGeneral Manager

8/10 Good

Natacha

Stayed 1 night in Jan 2024
Response from Sherry Abedi, General Manager on 15 Jan 2024
Thank you for taking the time to rate your recent experience with us. We look forward to having the opportunity to welcome you back on a future trip to the city!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sherry Abedi, General Manager on 30 Jan 2024
We are delighted to see how much you enjoyed your recent visit to Viceroy Washington DC! Please be sure to come back and visit us again on your future trips to the city.

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sherry Abedi, General Manager on 14 Jan 2024
We are delighted to see how much you enjoyed your recent visit to Viceroy Washington DC! Please come back and see us again on a future return trip to the city. We look forward to serving as your host.

10/10 Excellent

Carinne

Stayed 2 nights in Jan 2024
Response from Sherry Abedi, General Manager on 8 Jan 2024
We are delighted to see how much you enjoyed your recent Viceroy Washington DC experience. Please come back and visit sus again on a future trip to the city. We look forward to welcoming you back!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back!
Family holiday trip. A perfect spot in a quieter area. Well appointed location and large rooms for our family of 4.
Stayed 4 nights in Dec 2023
Response from General Manager on 10 Jan 2024
Hello, It was such a pleasure to welcome you and your family to Viceroy Washington DC! We're thrilled our fantastic location was a highlight of your visit, and we hope you took full advantage of our proximity to bustling 14th Street. Receiving recognition for our spacious accommodations and peaceful atmosphere is always appreciated as well. Thank you for your great review, and we hope you return soon. Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sherry Abedi, General Manager on 31 Jan 2024
We are delighted to see you enjoyed your visit to Viceroy Washington DC! Please come back and see us again on your future trips to the city. We look forward to welcoming you back.

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sherry Abedi, General Manager on 10 Feb 2024
We are thrilled to see how much you enjoyed your recent Viceroy Washington DC experience! Please come back and visit us again when your future travels return you to the city. We look forward to welcoming you back.

10/10 Excellent

Rudolph, Charlotte

Stayed 2 nights in Dec 2023
Response from Sherry Abedi, General Manager on 8 Jan 2024
We are delighted to see how much you enjoyed your recent Viceroy Washington DC experience. Please come back and visit sus again on a future trip to the city. We look forward to welcoming you back!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is great! Location is perfect. Rooms are modern and clean. Will definitely stay again.
Stayed 1 night in Dec 2023
Response from General Manager on 16 Dec 2023
It seems like you had a wonderful stay with us! Our goal is always to offer excellent service and modern and spotless rooms. We're delighted to hear that you will stay with us again, and we look forward to welcoming you back to Viceroy Washington DC, for another stay!Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Keptah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
My stay was excellent. The room was very clean and comfortable. I had access to most of the things I needed. I had a microwave upon request and other tools. The one challenge I had was with the room phone. At some point, it had stopped working and it was not easy getting in touch with the front desk as a result. The hotel received the feedback well and I would definitely stay again. I have, in fact, booked a trip in January staying at the Viceroy.
Stayed 5 nights in Oct 2023
Response from General Manager on 16 Dec 2023
Dear Keptah,Thank you for taking the time to share your review with us. We are delighted you had a pleasant and comfortable stay. We are happy to have met your needs, including providing a microwave upon request. However, we apologize for the inconvenience you faced with the phone in your room. We appreciate your understanding and are thrilled to let you know that we are looking forward to your return to Viceroy Washington DC, in January. We can't wait to have you back and provide you with another memorable experience.Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

Theadore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as usual
one of my favorite hotels in the city
Stayed 1 night in Dec 2023
Response from General Manager on 16 Dec 2023
Dear Theadore,Thank you so much for choosing to stay with us at Viceroy Washington DC again. Our goal is to provide every guest with a wonderful experience, and we're delighted to be your go-to destination in the area. As always, the pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Sherry AbediGeneral Manager

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sherry Abedi, General Manager on 11 Dec 2023
We are thrilled to see how much you enjoyed your recent visit to Viceroy Washington DC! Thank you for taking the time to rate your experience. We look forward to welcoming you back to the hotel on your future trips to the city.

10/10 Excellent

Klodjana

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Sherry Abedi, General Manager on 23 Dec 2023
We are delighted to see how much you enjoyed your recent Viceroy Washington DC experience! We look forward to seeing you again on a return visit to the city.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sherry Abedi, General Manager on 17 Feb 2024
Thank you for staying with us and for sharing your recent experience at Viceroy Washington DC. We are delighted to see you had such an enjoyable visit! Please come back and see us again when your travels return you to the city. We look forward to serving as your host.

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sherry Abedi, General Manager on 11 Dec 2023
We are thrilled to see how much you enjoyed your recent visit to Viceroy Washington DC! Thank you for taking the time to rate your experience. We look forward to welcoming you back to the hotel on your future trips to the city.