Ratings based on 1,725 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from New York

Great Customer Service

Posted 03-May-2016
Traveled with an infant and the front desk management Corey and Austin were excellent in accommodating my needs for a crib and early check in so I can nurse my baby. Rooms were very clean and the location is central to all in DC. Will definitely stay there again.
5 out of 5
by A verified traveller

Posted 02-May-2016
The J.W. Marriott was a great place to stay. I was there just a short time, but the staff were all very helpful and friendly. The room was clean and comfortable.
4 out of 5
by A verified traveller

Convenient Location

Posted 01-May-2016
Hotel was withing walking distance to many shops restaurants and historical sites.Staff were very helpful and pleasant from the parking attendants, front desk help, to the maids Breakfast/buffet at the Avenue Grill was excellent. Waitstaff were attentive and friendly.
4 out of 5
by A verified traveller

Posted 21-Apr-2016
Great location. All is good.The rooms, especially the bathrooms are small.
3 out of 5
by A verified traveller

Sightseeing DC

Posted 17-Apr-2016
Great location. We took a suite. The room was one of the old ones - not the latest miser refurbished ones. We slept on the sofa bed - which was terrible.
Comment from Hotel Management
20-Apr-2016 by JW Marriott Manager, Hotel Management
Thank you for taking the time to share your experience with us here at the JW Marriott Washington, DC. I am delighted to hear that our location was beneficial to you throughout your stay. As far as your challenges with the room we provided, I apologize that it did not meet your expectations. It is true that the hotel has undergone a room renovation; however, some of our suites and upgraded rooms have not been fully redone. I am truly sorry that we did not get the chance to correct this before your departure. I hope that on your next trip to Washington, DC, you will allow us the opportunity to impress you with one of our newly designed rooms. Please feel free to reach out to any Front Desk Manager, and we will be more than happy to assist you. Best wishes, JW Marriott Management
4 out of 5
by A verified traveller from NC

Great location. Comfy beds

Posted 14-Apr-2016
Great stay! Beds were great. Very clean and upscale. Located right around the corner from the White House. Good price through Expedia
4 out of 5
by A verified traveller

Posted 14-Apr-2016
The location is great and the hotel is very nice. Just little disappointed in the dining services. They need to have a little better quality of food for a JW Marriot.
5 out of 5
by A verified traveller

Posted 04-Apr-2016
Love the JW Marriott! Always stay there when I'm in DC.
4 out of 5
by A verified traveller from NJ

Convenient hotel, close to Smithsonians.

Posted 01-Apr-2016
Hotel is convenient for families. Pool in hotel, although jacuzzi too crowded during spring break week. Close to metro- few blocks away. Smithsonians- American and Natural History within close walking distance.Restaraunt in hotel- nice buffet breakfast.
4 out of 5
by A verified traveller from Nelson, B.C.,Canada

Close to the White House

Posted 24-Mar-2016
Pros: Everything
Cons: Include free wifi
Location: Within walking distance of the White House, Started the Big Bus tour there and continued on most of the day before returning back to the hotel
Very good, the checking in was great, The valet service was wonderful, The kids loved the swimming pool, And checking out was no problem.