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Reviews of Holiday Inn Rosslyn at Key Bridge

3 out of 5
Holiday Inn Rosslyn at Key Bridge
1900 Fort Myer Dr, Arlington, VA

Reviews

8.2

Very good

Rating 10 - Excellent. 387 out of 1002 reviews" "
Rating 8 - Good. 379 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
aCCES TO METRO IS GOOD
Stayed 1 night in Oct 2019

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

David

Stayed 1 night in Mar 2020

8/10 Good

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Timothy

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 4 days, bought parking at $25/day. After the first day parking exit failed. Needed to back up, go to reception, get a new ticket and be late for my meeting. Every day the same. Apparently happens to a lot of others. Fix the system already.
Stayed 4 nights in Mar 2020

6/10 Okay

Scott, RI

Travelled with partner
Liked: Staff & service
The view from our room and that of the restaurant was incredible!!! The ambience was old world and very charming. The rooms were nice and pretty clean, but the shower dripped, and the faucet in the bathroom moved when you changed positions from hot to cold. The staff were all excellent and very approachable. We had issues with whoever was in the room next to us, as they conducted extremely loud conversations and banging on the walls into the wee hours of the morning. Not conducive to a good nights sleep.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food. I think the toilet was licking, there was water on the bathroom floor.
Stayed 1 night in Mar 2020

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Johnny, New York

Travelled with family, Travelled with group
Disliked: Staff & service
The in door pool was great. However the restaurant service was horrible.
Stayed 2 nights in Mar 2020

8/10 Good

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Rosemary, Pa

Liked: Cleanliness, staff & service
Location was close to metro and plenty to do. Easy to navigate
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2020
Response from Management on 6 Mar 2020
Dear Guest, Thank you so much for this great review and giving us 5 stars! Please let us know if there is anything we can do to make your next stay even better. We hope to see you in the near future. Kind Regards, Hotel Management

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020
Response from Management on 6 Mar 2020
Dear Guest, Thank you for taking the time to leave us a rating. We hope to see you again soon! Kind Regards, Hotel Management

4/10 Poor

Skyler

Liked: Cleanliness, staff & service, room comfort
I had to be move to 3 room one of the room my tv didn’t work another room was somebody else room and my last room the WiFi didn’t work
Stayed 1 night in Feb 2020
Response from Management on 3 Mar 2020
Dear Guest, Thank you for taking the time to review our hotel. We appreciate your candid feedback as we always welcome the opportunity to improve. Please don't hesitate to look us up next time you are coming to the area. We hope to welcome you back soon! Kind Regards, Hotel Management

6/10 Okay

Glenna

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Metro and Georgetown. Nice views of Washington from the restaurant.
Stayed 4 nights in Feb 2020
Response from Management on 3 Mar 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you love our location and were able to enjoy our view! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Management on 3 Mar 2020
Dear Guest, Thank you for taking the time to leave us a rating. We hope to see you again soon! Kind Regards, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality room in a great location at a good cost.
Stayed 1 night in Feb 2020
Response from Management on 3 Mar 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you love our location and had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

10/10 Excellent

Monica, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were friendly, and gave us suggestions for site seeing and tours. Hotel Bartender was awesome!
Stayed 1 night in Feb 2020
Response from Management on 3 Mar 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

6/10 Okay

Adam

Travelled with family
Liked: Staff & service
Receptionist was very kind, difficulty with parking access, room smelled of moisture and smoke, dust collection visible in corners, base of wall/floors, behind bed etc. great view from balcony. Decent dining options within walking distance.
Stayed 2 nights in Feb 2020
Response from Management on 28 Feb 2020
Dear Guest, Thank you for taking the time to review our hotel. We appreciate your candid feedback as we always welcome the opportunity to improve. Please don't hesitate to look us up next time you are coming to the area. We hope to welcome you back soon! Kind Regards, Hotel Management

8/10 Good

Aras, Richmond

Business traveller
Liked: Cleanliness, staff & service
Good location, convenient and very reasonably priced parking. Restaurant food so so but views to the river and DC are amazing. Talking about views, my room was also facing river and DC and big windows makes all the difference. One important note to hotel management - manage somehow to get those windows cleaned, it is like a crime to have such an amazing views and so dirty windows obstructing views.
Stayed 4 nights in Feb 2020
Response from Management on 28 Feb 2020
Dear Guest, We are glad to hear that you love the location of our hotel and overall had a good stay with us. Thank you again for your candid feedback as we always welcome the opportunity to improve. We hope to be able to accommodate you again in the future. Warmest Regards, Hotel Management

8/10 Good

Yvonne, Arlington, VA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the view. I also like that I could adjust the temperature in the room. I tend to get cold. I also enjoyed breakfast.
Stayed 2 nights in Feb 2020
Response from Management on 28 Feb 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offers everything you need and a little more at a very affordable price. The staff were very friendly and the facility was very clean. It is just steps away from the Metro station making it a great place to stay with quick and easy access to Washington DC.
Stayed 4 nights in Feb 2020
Response from Management on 28 Feb 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you love our location and had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

8/10 Good

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Management on 28 Feb 2020
Dear Guest, Thank you for taking the time to leave us a rating. We hope to see you again soon! Warm Regards, Hotel Management

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Management on 28 Feb 2020
Dear Guest, Thank you for taking the time to leave us a rating. We hope to see you again soon! Kind Regards, Hotel Management

6/10 Okay

Troy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mixed Experience
I was disappointed to find out that the same benefits or amenities available to some customers was different from what I had because I used Hotel.com and paid a lower price.
Stayed 2 nights in Feb 2020
Response from Management on 28 Feb 2020
Dear Guest, Thank you for taking the time to review our hotel. We sincerely apologize for the experience you encountered and hope this unpleasant experience does not deter you away in the future. Warm Regards, Hotel Management

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed at this hotel for a convention 7 mins away. At first I was a bit skeptical but let me just say I’m so glad I book Not only is this hotel affordable, the staff was very nice and the hotel was extremely clean and inviting. At 11:50am we called down and asked for a late check with no hassle whatsoever. No one came banging on or door at check out time and the balcony was a plus. Normally hotels in the dc area with balconies are super expensive but this hotel was perfect and perfectly priced. We definitely will be staying here everytime we visit
Stayed 1 night in Feb 2020
Response from Management on 28 Feb 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice location and my boys loved the swimming pool.
Stayed 1 night in Feb 2020
Response from Management on 28 Feb 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you love our location and had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable! Good value!
Stayed 1 night in Feb 2020
Response from Management on 24 Feb 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you love our location and had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Management on 24 Feb 2020
Dear Guest, Thank you so much for this great 5 star rating! Please let us know if there is anything we can do to make your next stay even better. We hope to see you in the near future. Kind Regards, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
🌟🌟🌟🌟🌟
This was for my nieces’ 11th birthday. She had her 2 besties come & they swam in the pool & had a wonderful time. The front desk was incredibly friendly and looked professional! I’m happy I found this property and absolutely plan on staying again :)
Stayed 1 night in Feb 2020
Response from Management on 24 Feb 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

4/10 Poor

AM, Miami, FL

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are old and need serious updating. No fridge or microwave. They want you to buy everything at the hotel. Breakfast buffet is $10 per person. Parking is $20 per day which you don't know until you arrive.
Stayed 1 night in Feb 2020
Response from Management on 24 Feb 2020
Dear Guest, Thank you for taking the time to review our hotel. We appreciate your candid feedback as we always welcome the opportunity to improve. Please don't hesitate to look us up next time you are coming to the area. We hope to welcome you back soon! Kind Regards, Hotel Management

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Management on 24 Feb 2020
Dear Guest, Thank you for taking the time to leave us a rating. We hope to see you again soon! Kind Regards, Hotel Management

6/10 Okay

Victoria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok but needs and update
The room was passable, but lots of dust and grime in the corners. The pool was great, and made it worth it, but the hotel desperately needs an update.
Stayed 3 nights in Feb 2020
Response from Management on 24 Feb 2020
Dear Guest, Thank you for taking the time to review our hotel. We appreciate your candid feedback as we always welcome the opportunity to improve. Please don't hesitate to look us up next time you are coming to the area. We hope to welcome you back soon! Kind Regards, Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Hotel Management on 20 Feb 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards,

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor condition, loud highway and airplane noise, small tv, uncomfortable beds
Stayed 1 night in Feb 2020
Response from Management on 19 Feb 2020
Dear Guest, Thank you for taking the time to review our hotel. We sincerely apologize for the experience you encountered and hope this unpleasant experience does not deter you away in the future. Warm Regards, Hotel Management

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Management on 19 Feb 2020
Dear Guest, Thank you for taking the time to leave us a rating. We hope to see you again soon! Kind Regards, Hotel Management

10/10 Excellent

egka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great and friendly staff. location also great.
Stayed 1 night in Feb 2020
Response from Management on 19 Feb 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you love our location and had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for leisure
Nice hotel to walk to Georgetown or Arlington National Cemetary.
Stayed 1 night in Feb 2020
Response from Management on 19 Feb 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you had a great stay with us and enjoyed our location! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very convenient to Metro. Safe inside parking for $20, cheaper than in DC
Stayed 2 nights in Feb 2020
Response from Management on 19 Feb 2020
Dear Guest, Thank you for taking the time to review the Holiday Inn Rosslyn at Key Bridge. We are happy to hear that you love our location and had a great stay with us! We hope to be able to accommodate you again in the future. Warm Regards, Hotel Management

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Management on 19 Feb 2020
Dear Guest, Thank you for taking the time to leave us a rating. We hope to see you again soon! Kind Regards, Hotel Management

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020
Response from Hotel Management on 19 Feb 2020
Dear Guest, Thank you for taking the time to leave us a rating. We hope to see you again soon! Kind Regards,

10/10 Excellent

Praveen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay !!!
Very good service !!! Room was very comfy and was quiet. Beds were very cozy and went to sleep quickly. This was my second visit to this hotel due to proximity to DC attractions. Highly recommend this hotel.
Stayed 1 night in Feb 2020
Response from Management on 19 Feb 2020
Dear Guest, Thank you for taking the time to review our hotel. We are happy to hear that you love everything from the location of our hotel to the quality of our service. Our staff strives to make sure that all of our guests are properly being taken care of throughout their stay. We appreciate this great review and we hope to welcome you back soon. Please let us know if there is anything we can do to make your next stay more comfortable. Warm Regards, Hotel Management