Breakfast and dinner served, American cuisine
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Reviews of Hilton Garden Inn Fairfax

3 out of 5
Hilton Garden Inn Fairfax
3950 Fair Ridge Dr, Fairfax, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 912 reviews" "
Rating 8 - Good. 244 out of 912 reviews" "
Rating 6 - Okay. 61 out of 912 reviews" "
Rating 4 - Poor. 32 out of 912 reviews" "
Rating 2 - Terrible. 19 out of 912 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Stay wasn't pleasant, my room had ants, we were awaken by a false fire alarm at 3:30 am. I confirmed my booking several times with staff to assure my stay was for 2 day so that there would be no confusion with my room. On the second day they deactivated my key. Breakfast was not included and the room was over 150 a night. The good thing about the room was the location, near a small, sport venue.
Stayed 1 night in Apr 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was great EXCEPT for the hour of on and off fire alarm alerts going on starting at around 2:30am. It was unsettling to have that go on and off so often, supposedly due to a malfunction.
Stayed 2 nights in Apr 2024

10/10 Excellent

warren

Liked: Cleanliness, staff & service, property conditions & facilities
Chistopher (Front Desk Manager) was awesome! He knew I had drove all night and got us into a room that was ready before the 4pm checkin time. We appreciate Chris
Stayed 1 night in Apr 2024

10/10 Excellent

Yeri, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
This was a convenient location for myself. Close to the hwy and pkwy. Shopping plazas nearby as well.
Stayed 1 night in Apr 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Had a small problem with the TV but property helped to get to a solution. Otherwise nice place no issues.
Stayed 1 night in Apr 2024

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

ciarra

Liked: Cleanliness, staff & service, amenities
For a quick weekend getaway this property was sufficient. Thr front desk lady who checked me in was personable and friendly and the breakfast attendents were so nice. The room was nice all excwpt the bed that felt like it was falling apart and cracks in the ceiling that looked very bad.
Stayed 2 nights in Mar 2024

10/10 Excellent

hugh i

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Phil

Travelled with partner
Liked: Amenities
Staff on entering not cheerful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience overall and would stay here again although it was more expensive than I wanted. Wish their breakfast offerings were more extensive and not over priced (compared to local restaurants).
Stayed 1 night in Mar 2024

4/10 Poor

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hottub was cold and jets we weak. Breakfast is not included! And they dont tell you this. The ladies who work in the breakfast area are lovely though. Took a long time to get the hot water flowing for a shower
Stayed 1 night in Mar 2024

10/10 Excellent

Tyler

Stayed 2 nights in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Stayed 1 night in Feb 2024

4/10 Poor

Woosuk

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It took too long to check in! Need more staffs
Stayed 1 night in Feb 2024

4/10 Poor

Albert, Melbourne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Typical Hilton budget brand, filthy elevators, rooms had a particular musty odor.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2023

4/10 Poor

Kenneth

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No Rest, Not Clean
Sink could not be drained without going under the sink. Hotel was far from full and neighbors were so noisy they kept us up until 1 or 2. Pillows and pillow cases not clean. Checked in 1130. Too tired to move. Only one towel and one pillow each for two people.
Stayed 1 night in Dec 2023

10/10 Excellent

Jolanthe

2/10 Terrible

Mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities
The room and beds smell very bad

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent remodeled hotel! If you are going to Inova Fair Oaks Hospital - this is the place to stay.
Stayed 1 night in Nov 2023

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and wonderful service.
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub...water could have been a lil warmer...! Bed was comfortable and tv was perfect...!
Stayed 4 nights in Nov 2023

10/10 Excellent

Maribel

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Joe

Stayed 1 night in Nov 2023

6/10 Okay

Denise V

Liked: Cleanliness
Disliked: Staff & service
$2 for a bottle of water / “Oh, no - I mean $3,” the front desk woman snarled. Room: no laundry bag, no pen with a pad. Parking - not well engineered.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Luxurious for the price
The room was surprisingly luxurious for the price. Big comfy bed, glass door walk in shower. We left very early, so cant speak to the quality of the breakfast. I wish it had an EV charging station, but that would not stop me from staying there again.
Stayed 1 night in Oct 2023

8/10 Good

Reza

Stayed 2 nights in Oct 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Megan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff was friendly. We did find someone else's shirt and earpods in our room which was concerning.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2023

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Comfortable beds.
Stayed 1 night in Oct 2023

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Check in was very slow. We were given a room on main level. Room was clean and decent looking. On Saturday night there was a function in the basement level, the noise in the room was ridiculous! If you are staying over a weekend, you should ask for a room on a higher level. The bed was very comfortable BUT the bed frame made so much noise every time you moved, I had to try not to move too much! Staff came to replenish conditioner at our request and he took the shampoo, left the empty conditioner and a fresh one! Room was comfortable and clean but I was very underwhelmed given the positive reviews.
Stayed 3 nights in Oct 2023

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Aleichia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Bibek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jeremiah

Stayed 1 night in Sep 2023

10/10 Excellent

Tom

Stayed 1 night in Sep 2023

8/10 Good

Daniel

Stayed 3 nights in Sep 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a real breakfast
Very impressed by staff and the excellent breakfast. Servers and a cook and everything!
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Cheyenne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, great staff
Stayed 1 night in Aug 2023