Ratings based on 430 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Sep-2016 on Hotels
4out of 5
by RASHAWN

This traveller left a rating score only Posted 16-Aug-2016 on Hotels
3out of 5
by A verified traveller

nice place poor wifi

Posted 14-Aug-2016 on Hotels
great room but wifi was not good. if you need good wifi this is not the place. kept disconnecting. maybe other rooms have a better signal. otherwise nice hotel and staff
5out of 5
by Christopher

This traveller left a rating score only Posted 25-Jun-2016 on Hotels
3out of 5
by A verified traveller

It was ok

Posted 30-May-2016 on Hotels
Ok hotel. Need security to do patrols because of rowdy people in back of hotel. Also they need to control who is parked in lot. There are loitering in the back until all hours of night. Don't stay on bottom floor, don't exit or enter through side doors.
4out of 5
by A verified traveller

nice outdoor courtyard

Posted 23-Apr-2016
Staff was friendly. Somehow they had our reservation as cancelled but then were able to find it. This has happened before with expedia that they don't initially see the reservation for some reason. Outdoor courtyard was nice and you could have a glass of wine out there.
4out of 5
by Sherryanne

This traveller left a rating score only Posted 08-Mar-2016 on Hotels
4out of 5
by Marc from Massillon Ohio

Great Stay with a couple small hiccups

Posted 08-Mar-2016 on Hotels
We had a couple of hiccups, but the staff was always friendly and fixed them right away. We tried early check-in starting at noon (3pm check-in). I understand it's not guaranteed so we were not upset that we could not get it any of the 3 times I called or stopped in. We went to IKEA just 5 minutes down the road to pass the time. However our room wasn't ready at 3:45 and it was starting to be an issue. Vanessa at the front desk was very friendly and helpful. She comped us a free breakfast and we only had to wait 10 minutes to get our room. The room was a standard queen room. The fridge was a nice bonus; a microwave would have even better. The room was VERY CLEAN (including the bathroom) and the beds are comfy. Breakfast the next morning was FANTASTIC! The service was amazing and the food was much better than we thought it would be. It was very good! Only issue is the front desk only had us comped for 2 meals, not the 4 they told me for our family. However they saw the issue right away and got us all fed without any other issues. The best part of the stay was the pool. In Maryland the law says a lifeguard must be on duty at all times. The lifeguard was very friendly and personable with our family. He even gave my daughter some tips to improver her swimming. He went above and beoynd to give us a great experience. It's a week later and our kids still talk about him and how much fun they had.
5out of 5
by Christine

This traveller left a rating score only Posted 06-Mar-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Feb-2016 on Hotels