Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

handicap accessible room with view of brick wall

Posted 30-Jul-2016
We were given a handicap accessible room which we didn't need or ask for and it was not easy to use. Also the pictures on Expedia are great but they don't show you the "woodland" rooms with a view of a brick wall.
5out of 5
by A verified traveller


Posted 29-Jul-2016
Pros: The staff were accomodating and friendly. Hugh at Front desk went out of his way to assit us when called upon and Sonia in the resturant made a point
Cons: When we first checked in there was no AC in the room even though Expedia had AC listed as an ammenity. They moved us however to a room which had it.
Location: We visited the Warwick Castle and Stratford upon Avon - both worth the trips.
I was looking for something traditionally English which was in the country but not so far away that I could not get to locations like Warwick Castle or the Coventry area. This fit the bill. Mercure has given it a professional look while preserving much of the traditional aspects of the building and property.
4out of 5
by A verified traveller


Posted 05-Jul-2016
1out of 5
by A verified traveller from London

Front Historic but rest industrial and all tired

Posted 24-Jun-2016
Disappointing hotel. Staff wonderful. The Historic old Hall is what you see online but you will check in and stay at the back-- nasty 80's build and rather industrial. Fine if you have to, but not for a treat. Even the front part is very tired (too many budget weddings).
3out of 5
by A verified traveller from rickmansworth

Not bad but over priced

Posted 13-Jun-2016
Enjoyed are stay here but was expecting more for the price. Picturns on website are mainly of the castle part which is the wedding and function area actual hotel is all new build and not as nice. Rooms are pretty small and dark. All rooms on top floor have ac but no opening window and we're very hot and stuffy and dark so asked to move to a balcony room which was much better. Pics of the rooms are of the suits and upgrade rooms not your standard rooms Spa facilities where quite good and the breakfast was brilliant. Staff very friendly and helpful I personally would not stay again mainly as I think you can get more for your money elsewhere
2out of 5
by A verified traveller

Posted 03-Jun-2016
La présentation de l hôtel n est pas aligne à la réalité
5out of 5
by Richard

This traveller left a rating score only Posted 31-May-2016 on Hotels
4out of 5
by David from Pontyclun

Relax at Walton hall

Posted 29-May-2016 on Hotels
A lovely relaxing getaway. Restaurant food was lovely, breakfast a massive choice from cereal to artisan breads and full English. Beautiful surroundings, the history of the hall very interesting. A beautiful part of the world. Huge lake with ducks, geese. The walks in the grounds were breathtakingly picturesque. Would definatly stay here again.
5out of 5
by A verified traveller

Great location

Posted 28-May-2016
We wanted a comfortable hotel in the countryside that had a good restaurant with friendly helpful staff. We were not disappointed and this was our second stay equally enjoyable as was the first. We shall return yet again soon!
3out of 5
by Paul

2 hotels country house stay

Posted 25-May-2016 on Hotels
nearly all accommodation modern and in new block behind the photo shown so felt Mis led by photos. rooms were standard and you could be in any chain hotel up and down the country. Swimming pool ok and being revamped, changing rooms run down. Hotel breakfast good and lots to see nearby. Hotel grounds lovely, would be a lovely wedding venue as you get the hall exclusively