Outdoor wedding area

Reviews of Mercure Warwickshire Walton Hall Hotel & Spa

4 out of 5
Mercure Warwickshire Walton Hall Hotel & Spa
Jubilee Drive, Wellesbourne, Warwick, England

Reviews

7.6

Good

Rating 10 - Excellent. 308 out of 1007 reviews" "
Rating 8 - Good. 389 out of 1007 reviews" "
Rating 6 - Okay. 150 out of 1007 reviews" "
Rating 4 - Poor. 95 out of 1007 reviews" "
Rating 2 - Terrible. 65 out of 1007 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and excellent location
Stayed 2 nights in Mar 2024
Response from Diane on 22 Mar 2024
Thankyou Gaynor,We are delighted you enjoyed such a lovely stay with us.I hope we can welcome you back again very soon,Wishing you a wonderful weekend,Best,Diane

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very calm and relaxing atmosphere. The leisure facilities were very good and I appreciated the free use of towels, and being able to continue using the facilities after checkout. However, there was nowhere in my room to dry swimming kit to be able to use it the next day.
Stayed 2 nights in Mar 2024
Response from Antonio on 8 Mar 2024
Dear Choe, thank you for your review and feedback. i am pleased to read that you enjoyed your stay with us and the overall facilities, we appreciate your comments and we are looming forward to welcoming you back soon.Kind regardsAntonio

8/10 Good

Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed the one night but it was very good. We certainly would have no hesitation in staying there again. Swimming pool and gym were excellent. Room was large, comfortable and clean. Staff are polite and friendly. Breakfast was good and parking was very easy.
Stayed 1 night in Feb 2024
Response from Antonio on 28 Feb 2024
dear Spencer, thank you for your review and kind feedback. I am pleased to read that overall you enjoyed your stay with us and you had the opportunity to explore the facilities. Once again thankyou and we are looking forward to welcoming you back in the near future.Kind regardsAntonio

8/10 Good

Mark

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were tired and shabby with broken fittings. Patches were muddy and flooded. A very very disappointing experience
Stayed 1 night in Feb 2024
Response from Antonio on 23 Feb 2024
Dear Mark, thank you for your review. I am sorry to read that some aspect of your visit did not meet your expectations. Please accept our apologies for any inconvenience caused on this occasion and we truly hope to have the opportunity to welcoming you back in the near future.Kind regardsAntonio

10/10 Excellent

JULIANNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place to spend a quality time for relaxing. The staff are very friendly and helpful. Definitely I'll come back again.
Stayed 1 night in Feb 2024
Response from Antonio on 19 Feb 2024
Dear Juliana, thank you for your review and kind feedback. I am pleased to read that overall you enjoyed your stay with us and that the team looked after you, we are looking forward to welcoming you back in the near future.Kind regardsAntonio

8/10 Good

Orazio

Business traveller
Liked: Cleanliness, amenities
Was a quick stay over. Bedrooms was nice and comfy and nice choice of breakfast choice.
Stayed 1 night in Jan 2024
Response from Antonio on 29 Jan 2024
Dear Orazio, thank you for your review and comments. I am pleased to read that you enjoyed you stay and we looking forward to welcoming you back in the near future.Kind regardsAntonio

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good spa
I booked a King Suite which was very run down and cold. The room needs better heating to provide comfort in winter. I stayed during very windy weather meaning the windows rattled all night. I did however have a spa treatment which was wonderful.
Stayed 1 night in Dec 2023
Response from Antonio on 29 Dec 2023
Dear Guest, thank you for your review and feedback. I am sorry to read that some aspect of your stay did not meet your expectations on this occasion, I have shared your your comments with the relevant head of department and they would alos like to be associated with my apologies. Once again thank you and we truly hope to have the opportunity to welcoming you back in the future.Kind regardsAntonio

10/10 Excellent

Kristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed and excited highly recommend thank you so much… ☺️
Stayed 1 night in Dec 2023
Response from Antonio on 29 Dec 2023
Dear Kristina, thank you so much for your review and kind comments. I am pleased to read that you enjoyed your visit and we looking forward to welcoming you back soon.Kind regardsAntonio

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty good, but a bit misleading, you are not staying in the beautiful fancy building displayed in the advertising. You're staying in a different building, that feels more like a hospital or something. Rooms were fine..
Stayed 2 nights in Dec 2023
Response from Antonio on 29 Dec 2023
Dear Benjamin, thank you for your review and feedback. I am sorry to read your comments in regards to the location of your room, rooms are allocated based on the type booked, I am sorry if you feel disappointed and I truly hope this will not deter you using the hotel in the future.Once again thank you and we are looking forward to welcoming you back soon.Kind regardsAntonio

8/10 Good

Andrea

Travelled with group
Lovely hotel with friendly staff and a good buffet breakfast. The only niggle was that the bedside lamps did not work in my room.
Stayed 2 nights in Dec 2023
Response from Antonio on 29 Dec 2023
Dear Andrea, thank you for your review and feedback. Please accept my apologies for the bedside light not working, I truly hope this was not to much of an inconvenience. We really appreciate you staying with us and are pleased that overall you enjoyed your visit and we looking forward to welcoming you back soon.Kind regardsAntonio

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay
Lovely hotel and facilities, as well as friendly staff. Would come back again for sure !!
Stayed 1 night in Dec 2023
Response from Antonio on 29 Dec 2023
Dear AshleyThank you for your review and kind comments. We are pleased to read that you enjoyed your stay and the facilities and we are looking forward to welcoming you back soon.Kind regardsAntonio

10/10 Excellent

JO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Another Great Christmas Party. See you in 2024
From year to year I book a Christmas joiner party. Booking handled well by Tiana. Rooms and breakfast were fantastic for our overnight stay. Stefan looked after my party so well on the evening and was an absolute star. Thank you so much.
Stayed 1 night in Dec 2023
Response from Antonio on 29 Dec 2023
Dear JoThank you for your review and for choosing once again Walton Hall for your event. We are pleased to read that you enjoyed your stay and the party and we looking forward to welcoming you back in the near future.Kind regardsAntonio

10/10 Excellent

JO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Christmas Party As Always. See You In 2024
Tiana organised my annual friends and family joiner party. Great job. Rooms were amazing, we upgraded to the old hall, breath taking! Stefan greeted us on the 15th December. He was so attentive to everyone and my guests were made to feel very special all night. Stefan is a new member of staff and an absolute boon to Walton Hall… fantastic manager material!
Stayed 1 night in Dec 2023
Response from Antonio on 18 Dec 2023
dear Jo, once again thank you for your review and indeed for your kind feedback about the stay, the experience and the team especially Tiana. We really appreciate you choosing us and we looking forward to welcoming you back soon.

10/10 Excellent

JO

Stayed 1 night in Dec 2023
Response from Antonio on 18 Dec 2023
Dear Jo, thank you for your review and staying with us. we are pleased that you enjoyed your visit and we looking forward to welcoming you back soon.Kind regardsAntonio

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Antonio on 18 Dec 2023
Dear Christine, thank you for your review and staying with us. We looking forward to welcoming you back soon.Kind regardsAntonio

4/10 Poor

Anjie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were put into an apartment as they didn’t have a room available with walk in shower as requested & previously confirmed. It was cold & smelt damp & didn’t have a walk in shower. We ordered room service & it was cold. We asked for heaters & didn’t get any - having to sit with towels over us to keep warm. Complained & are still waiting to hear from the hotel
Stayed 1 night in Dec 2023
Response from Antonio on 18 Dec 2023
Dear Anjie, Many thanks for providing feedback following your stay with us. It is vitally important that I hear where we are getting it right and where we can also focus our attention to improve on service and guest satisfaction. I am sorry to learn that some aspects of your stay did not meet your expectations. Please be assured this is not indicative of the usually high standards of hospitality we would wish to offer and I am only sorry your stay was marred by these shortfalls. Once again thank you for your comments and I do hope that we might have the pleasure of welcoming you back to the hotel on future occasions.Yours sincerelyAntonio

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I was really pleasantly surprised how lovely modern and well presented the hotel is. Our room was really spacious as well. Would definitely recommend!
Stayed 1 night in Dec 2023
Response from Antonio on 11 Dec 2023
Dear Sarah, thank you so much for your review and feedback, I am pleased to read that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind regardsAntonio

2/10 Terrible

Lee

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not an hotel i would stay again very noisy and people smoking
Stayed 1 night in Dec 2023
Response from Antonio on 9 Dec 2023
Dear Lee, thankyou for your review. I am sorry to read that some aspect of your visit did not meet your expectations, please accept my apologies for any inconvenience caused and I truly hope to have another opportunity to welcoming you back in the future. Kind regardsAntonio

6/10 Okay

Marie

Liked: Staff & service
Disappointing
We arrived after visiting Warwick Castle for the Christmas illuminations which was amazing. We initially drove past the turn off as the road is dark and the sign isn’t illuminated. We parked and checked in only to be told we needed to get back in the car and drive to the main house. Check in member of staff wasn’t particularly helpful or interested!!!! When we got to the main house there was a function on and we had to walk through the reception drinks to get to our room. We’d booked a superior double and the condition of the room and general neglect of what us a beautiful property was disappointing. Communal areas are messy and seem really uncared for. We woke on Saturday to minus 4 degrees and eagerly set out for breakfast in the orangery assuming it would be in the actual building or signposted. We wandered aimlessly around the house which by now was deserted until we came across another guest in the same situation. A kind cleaner then showed us the way. I’m shocked the details weren’t given to us at check in as it was freezing wandering around. When we found it breakfast is average at best. One coffee Machine working for the whole restaurant. When we returned that evening again in the freezing cold our key cards weren’t working so again to reception. Saturday evening was nice good food lovely waiting staff but a long delay for mains. On the whole this place looks sad and tired in many areas.
Stayed 2 nights in Dec 2023
Response from Antonio on 5 Dec 2023
Dear Marie, Many thanks for providing feedback following your stay with us. It is vitally important that I hear where we are getting it right and where we can also focus our attention to improve on service and guest satisfaction. I am sorry to learn that some aspects of your stay did not meet your expectations. Please be assured this is not indicative of the usually high standards of hospitality we would wish to offer and I am only sorry your stay was marred by these shortfalls.Please be assured I have discussed your feedback in detail with both the Restaurant Manager and Reception Manager, both of whom would like to be associated with this apology. Both have committed to reviewing service standards with their respective teams in order to ensure that similar feedback is not received in the future. Once again thank you for your feedback and I truly hope to have the opportunity to welcoming you back in the future.Kind regardsAntonio

2/10 Terrible

stephen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor room with 3 portable electric heaters requiring me to be moved room as still exceptionally cold , faulty bathroom in new room
Stayed 1 night in Nov 2023
Response from Antonio on 1 Dec 2023
Dear Stephen, Thank you very much for your review of our hotel. We appreciate your comments and we will make efforts to ensure your next stay with us will be a more enjoyable experience. I apologize for the inconveniences you encountered on this occasion and we truly hope to have the opportunity to welcoming you back soon.Kind regardsAntonio

4/10 Poor

Llewelyn

Disliked: Property conditions & facilities
Bit of a con. Nothing in the old house. Should advertise pics of the actual accommodation
Stayed 3 nights in Nov 2023
Response from Antonio on 1 Dec 2023
Dear Llewelyn,Thank you for your feedback regarding your recent stay with us. I apologize for the issues that you have noted, and I will take steps to correct those problems.I am sorry to read that you felt mislead adn I have asked the relevant department to review your comments. We truly hope to have the opportunity to welcoming you back in the near future.Kind regardsAntonio

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Antonio on 1 Dec 2023
Dear Mike,Thank you for your review, we hope you enjoyed your visit and we looking forward to welcoming you back in the near future.Kind regardsAntonio

8/10 Good

Natashya

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Antonio on 21 Nov 2023
Dear Natasha, thank you for your review and staying with us. I am pleased that overall you enjoyed your stay with us and we are looking forward to welcoming you back in the near future.Kind regardsAntonio

6/10 Okay

Dean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Avoid this place until improvements are implemente
On arrival found our room really cold, stating on the thermostat was 16*c! Tried to adjust temperature but only blowing cool air. Asked reception for help and was given a small portable heater. Took all day to raise the temperature to 20*c. I can’t believe that you could arrive at this venue and find your room too cold to stay in. Breakfast seemed more limited than before, a full cooked breakfast was only warm
Stayed 2 nights in Nov 2023
Response from Antonio on 13 Nov 2023
Dear Dean, thank you for your review and feedback. I am sorry to read that some aspect of your visit did not meet your expectations. I have shared your comments with the relevant head of department for them to investigate and action, they would also like to be associated with my apologies. It is only with feedback that we improve our standards and I am sorry that on this occasion there were some shortfall. We truly hope to have the opportunity to welcoming you back in the near future.Kind regardsAntonio

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing environment
Relaxing environment, good towns close by
Stayed 2 nights in Oct 2023
Response from Antonio on 31 Oct 2023
Dear Dermot, thank you for your review and feedback. Thank you for staying with us and we are pleased that you enjoyed your visit. We looking forward to welcoming you back in the near future.Kind regardsAntonio

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Country hotel with lovely grounds. Spread out with outside walk to get to bar / restaurant area (take an umbrella).
Stayed 2 nights in Oct 2023
Response from Antonio on 31 Oct 2023
Dear Mark, thank you for your review and feedback. I am pleased to read that you enjoyed your stay with us and had the opportunity to explore the facilities. We looking forward to welcoming you back in the near future.Kind regardsAntonio

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Antonio on 25 Oct 2023
Dear David, thank you for your review score of 10 and thank you for staying with us. We are looking forward to welcoming you back in the near future.Kind regardsAntonio

8/10 Good

Saurabh

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good for a short break
Very nice staff and nice facilities. However, two things: (A) I would not book again because I’m not a fan of having a bedroom in a building, which was separate from (1) the restaurant (for breakfast) and also (2) the fitness centre - to go to these two places we had to walk outdoor in the cold! (B) The hotel is in the middle of nowhere so be prepared to eat and drink only what they provide unless you want to drive 20 minutes to a decent restaurant in Stratford upon Avon.
Stayed 3 nights in Oct 2023
Response from Antonio on 25 Oct 2023
Dear Saurabh, thank you for your review and feedback. am pleased that overall you enjoyed your stay with us. I hope to have the opportunity to welcoming you back in the future, we have rooms located in the main building , close to the main amenities, such as the bar, restaurant and reception, let us know in future and we will be happy to allocate you a room close to this facilities. Once again thank you and we are looking forward to welcoming you back in the near future.Kind regardsAntonio

10/10 Excellent

Richard

Stayed 2 nights in Oct 2023
Response from Antonio on 19 Oct 2023
Dear Richard, thank you for your review and score, we are pleased that you enjoyed your visit and we looking forward to welcoming you back soon.Kind regardsAntonio

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Antonio on 19 Oct 2023
Dear Kerry, thank you for your review score and thank you for staying with us. We looking forward to welcoming you back in the near future.Kind regardsAntonio

6/10 Okay

Kevin

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property is a wonderful old manor house however the restaurant reminds me of a company canteen and the food choice is limited and not to a good standard.
Stayed 1 night in Oct 2023
Response from MG on 17 Oct 2023
Hello,Thank you very much for your feedback.We will pass your comments to Management and hopefully when you come next time you will have a better experience.Kind regardsWalton Hall Team

10/10 Excellent

J

Stayed 1 night in Oct 2023
Response from MG on 17 Oct 2023
Thank you very much for your feedback. We are pleased you had a lovely stay with us.Looking forward to your next stay.Kind regards,Walton Hall team

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Amazing break. Lovely hotel. Nice staff. Special thanks to the front desk for making our stay special.
Stayed 1 night in Oct 2023
Response from Antonio on 11 Oct 2023
Dear Stephen, thank you for your review and kind feedback. We really appreciate your positive comments and are pleased to read that you enjoyed your stay with us. Once again thank you and we are looking forward to welcoming you back soon.Kind regardsAntonio

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel beautiful. Food over priced and not that nice. Restaurant service not great.
Stayed 2 nights in Sep 2023
Response from Antonio on 11 Oct 2023
Dear Tim, thank you for your review and feedback. I am sorry to read your comments with the regards to your restaurant experience. I have shared your comments with the relevant head of department and they would also like to be associated with my apologies. Once again thank you for staying with us and we looking forward to have the opportunity to welcoming you back in the near future.Kind regardsAntonio

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023
Response from Antonio on 29 Sept 2023
Dear Sarah, thank you for your review, thank you for staying with us and we looking forward to welcoming you back soon. Kind regardsAntonio

10/10 Excellent

Nfisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a treat
We was the special guest winners so got a treat thank you
Stayed 1 night in Sep 2023
Response from Antonio on 26 Sept 2023
Dear Nfisha, thank you for your review and comments. We are pleased you enjoyed your visit and we looking forward to welcoming you back soon.Kind regardsAntonio

8/10 Good

Natalie

Stayed 1 night in Sep 2023
Response from Antonio on 26 Sept 2023
Dear Natalie, thank you for staying with us, We appreciate your business and we looking forward to welcoming you back soon.Kind regardsAntonio

4/10 Poor

Graeme

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid
Terrible welcome. Badly designed map offered on a massive & badly lit ancient estate with poor signage. Bartenders excellent. Manager in bar excellent. Reception terrible. Rooms poor. Cold & old. Not Mercure standards at all.
Stayed 1 night in Sep 2023
Response from Antonio on 25 Sept 2023
Dear Graeme, thank you for your review. I am sorry to read that some aspect of your visit did not meet your expectations, guests feedback are important to us to maintain, improve and indeed praise were is due. I am pleased to read that the bar team looked after you, I have shared your comment with the relevant head of department for them to investigate and action, they would like to be associated with my apologies and we truly hope to have the opportunity to welcoming you again in the near future.Kind regardsAntonio

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A beautiful building in stunning grounds. The staff were lovely and the breakfast was decent. The rooms have seen better days and the carpet in the rooms and communal areas was stained and dirty. Lots of areas were shabby such as windows and decor. It was good value for money compared to the Travelodge in Stratford which was £37 more for the same night with no breakfast.
Stayed 1 night in Sep 2023
Response from Antonio on 19 Sept 2023
Dear Jane, thank you for your review and comments. We appreciate your feedback and will use them, we are in the next planning stage and your comments will be used to improve and focus on the next stage. We appreciate you staying with us and looking forward to welcoming you back soon. Kind regardsAntonio

6/10 Okay

ROBIN

The Hotel is clearly in need of refurbishment
Stayed 1 night in Sep 2023
Response from Antonio on 18 Sept 2023
Dear Robin, thank you for your review. We are in the process to plan our next refurbishment phase and in the process to re open 62 bedrooms soon.Once again thank you and we truly hope to have the opportunity to welcoming you back soon.Kind regardsAntonio

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walton Hall
Lovely location in itself, bu the room felt a little worn around the edges. More a conference hotel than a romantic getaway type location. Not somewhere that I'd recommend for a lone female traveller. No a/c and bedrooms on the ground floor meant not opening windows for ventilation overnight. Staff very friendly which made up for some of the less guest friendly issues.
Stayed 3 nights in Sep 2023
Response from Antonio on 18 Sept 2023
Dear Guest, thank you for your review and for staying with us. I am pleased to read that overall you enjoyed your stay, thank you for your comments that I have shared with the team, we appreciate you staying with us and we are looking forward to welcoming you back soon.Kind regardsAntonio

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was an unreal stay for me and my girlfriend
Stayed 1 night in Sep 2023
Response from Antonio on 15 Sept 2023
Dear James, thank you for your review and feedback. I am pleased to read that you enjoyed your visit and we are looking forward to welcoming you back in the near future.Kind regardsAntonio

2/10 Terrible

suzanne

Stayed 1 night in Sep 2023
Response from Antonio on 12 Sept 2023
Dear Suzanne, Thank you for your review. I am sorry to see the score of 2, We appreciate feedback from our guests and if you can let us know were we can improve please do not hesitate to contact me at the hotel.Once again thank you and I hope to have the opportunity to welcoming you back soon.SincerelyAntonio

8/10 Good

Vikramaditya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is set in a 17th century manor estate, which means beautiful lawns, woodlands and a riverside to walk around. Pool and gym facilities are decent and staff are quite friendly and helpful. However: We requested for a bathroom with a walk-in shower as one of my family members has mobility issues. We were told that one of the rooms (we booked 2) has this, but neither room had a walk-in shower. We also requested for a late checkout and were assured by the reception staff that we'd have the room till 1 PM, but on the day of checkout, we were informed by housekeeping that we had to vacate our rooms at the normal time (11AM) as there was no note left about late checkout.
Stayed 1 night in Sep 2023
Response from GM on 4 Sept 2023
Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall Hotel & Spa. I am delighted you enjoyed your stay and appreciate the 4/5 review. The team and I look forward to welcoming you back in the near future! Kind Regards Steven Hayes General Manager

10/10 Excellent

Lorayne

Stayed 1 night in Aug 2023
Response from GM on 4 Sept 2023
Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall Hotel & Spa. I am delighted you enjoyed your stay and appreciate the 10/10 review. The team and I look forward to welcoming you back in the near future! Kind Regards Steven Hayes General Manager

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all
The receptionist was super friendly, easy check in process, the room was clean as you would expect it was just rather hot in there all night.
Stayed 1 night in Aug 2023
Response from GM on 23 Aug 2023
Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall Hotel & Spa. I am delighted you enjoyed your stay and appreciate the 8/10 review. The team and I look forward to welcoming you back in the near future! Kind Regards Steven Hayes General Manager

8/10 Good

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are excellent. although some parts could do with cleaning
Stayed 1 night in Aug 2023
Response from gm on 23 Aug 2023
Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall Hotel & Spa. I am delighted you enjoyed your stay and appreciate the 4/5 review. The team and I look forward to welcoming you back in the near future! Kind Regards Steven Hayes General Manager

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was very nice. I particularly liked having access to fresh cold water and the availability of fresh fruit. Also having the use of a pool was very nice. Unfortunately I didn’t find the bed very comfortable.
Stayed 1 night in Aug 2023
Response from GM on 21 Aug 2023
Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall Hotel & Spa. I am delighted you enjoyed your stay and appreciate the 5/5 review. The team and I look forward to welcoming you back in the near future! Kind Regards Steven Hayes General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. They accommodated my mobility needs very well.
Stayed 2 nights in Aug 2023
Response from GM on 21 Aug 2023
Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall Hotel & Spa. I am delighted you enjoyed your stay and appreciate the 8/10 review. The team and I look forward to welcoming you back in the near future! Kind Regards Steven Hayes General Manager

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay with friendly staff.
Stayed 2 nights in Aug 2023
Response from GM on 16 Aug 2023
Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall Hotel & Spa. I am delighted you enjoyed your stay and appreciate the 10/10 review. The team and I look forward to welcoming you back in the near future! Kind Regards Steven Hayes General Manager