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Lovely grounds on the banks of the Avon River. Only a few minutes walk to nice pubs and restaurants.
Staff was courteous and competent. The hotel is located in a convenient place for walking.
With a steep stair you need a lift. The hotel was fine but if you had an upstairs room access was not good.. Might be a safety hazard.
Liked position, decor Disliked finer attention to detail ie 3 guests but 1 small bottle shampoo and only 2 bathrobes and milk gone off
The hotel is excellent. The staff are really attentive and polite but the hotel was really understaffed. At breakfast, there was a queue for a table because although there were plenty of tables, there was only 2 members of staff present who were running around mad trying to clean, re-dress tables, ...
Property was good, but the booking process and check-in was painful.
The position and overall appearance of the hotel is fab. Easy access to the town and the theatre. The room was clean (except the hand towels which hadn't been changed). The staff are pleasant enough but the service is just too slow. On our first evening we booked a table in the restaurant at 6.30pm ...
Premier rooms are an excelllent size with a large bed. Very clean rooms and facilities are good too, there is a gym and also a restaurant and bar and room service. Staff were very friendly and accommodating. Breakfast excellent and restaurant meals good quality and reasonable prices.
Our stay was enjoyable but for the length of time we were in Stratford upon Avon, a hotel with other facilities might have been a better choice. The location was really convenient to the centre - approx 15min walk to the centre, but this place is situated on the corner of a road and ground floor ...
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