Beautiful setting , dreadful hotel - not 4 star
We stayed here for 2 nights on a trip to visit relatives in Leicestershire, travelling from Cornwall. Hotel on first impressions sits in beautiful grounds opposite a huge park, ideal for the dog we took with us. However once you enter the premises it is a different story. The hotel itself is shabby with torn furniture, filthy carpets and poor facilities. The room we were given initially was very dirty, single size with a queen size bed. The phone did not work and the room not big enough for us and the small dog. I met with the duty manager who apologised and changed our room immediately without further charge. The room was much larger with better facilities, however only 2 small towels were provided, they were grey and hard, the bed linen was also grey and shabby and the carpet had a big stain in the middle. The bathroom was also not clean.
In general this hotel is used by coaches and there were 3 for the whole of our stay. There is a carvery that also serves breakfast and it is always packed with these trippers therefore breakfast until they have left for the day is impossible for other guests we did not eat there at all a) because of the trippers and b) because of the general cleanliness of the hotel. There are pubs in the village and the are good however breakfast was difficult as nothing in the village opened until 10. Village is very easy to walk to. This hotel needs a formal review as it is not 4 star standard. We would not recommend it or stay there again.