In-room safe, individually decorated, individually furnished

Reviews of SleepWell Apartments Nowy Świat

3.5 out of 5
SleepWell Apartments Nowy Świat
Nowy Swiat 62, Warsaw, Masovia

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 75 reviews" "
Rating 8 - Good. 34 out of 75 reviews" "
Rating 6 - Okay. 11 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

9.0/10

Cleanliness

7.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near shops, pubs and restaurant. The room was good for the price and hotel staff very friendly. It was weird to have to call before getting there, but all went smoothly and we had a great stsy.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an excellent stay. The room was cleaned and comfortable. The hotel location was ideal for exploring the city.

10/10 Excellent

Richard, Cambridge, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal base for a short break
We stayed for 3 nights to give us opportunity to see the town before we attended a wedding. Great central location with good access to local attractions. Great value, the room had everything you could want for a short break, was well looked after and the staff were friendly and helpful. Clear instructions were given to find the place and check in. I would definitely recommend to others.

10/10 Excellent

Agata, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
4 nights stay in July. Very good location for all tourist attractions, practically walking distance everywhere. Room nice and clean, well equipped, nice modern bathroom. Nowy Swiat Street is quite lively, ask for the room at the back if you stay for more than one night.

8/10 Good

Shawn, Bangor, ME

Liked: Cleanliness, staff & service, property conditions & facilities
Sleep Well great value and location
Great reception, very helpful and friendly

8/10 Good

Not Provided, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bargain option
Once you figure out where this is, you'll find it perfectly located for food options and an easy walk to a lot of sights. The room is a hotel room, in an apartment, so the name may slightly mislead, but I would happily return if going back to Warsaw.

6/10 Okay

Michal

Disliked: Room comfort

10/10 Excellent

Jesus, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value ever
Super surprised of this gem. Unbeatable location, yet super quiet and the price is a fraction of what it should be. The best value in town by far

8/10 Good

Dawn, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warsaw
All was good, but it should not be called an apartment, it is only a room with a bar fridge and electric kettle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, in best part of Nowy Świat for late night city life

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasent surprise
Making a last moment booking due to a last minute change of circumstances and the need to stay in Warsaw and having little charge on my phone I had to take the first available accommodation offered on the internet. This was the "sleepwell apartments ",

8/10 Good

Patrycja, Bangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay
nice room, much smaller than I expected after seeing the pictures but very clean and with nice big windows. No wardrobe. Getting into the building through a back gate was a bit awkward. Staff nice and helpful and speaking great English. Great location close to metro and bus stop and within walking distance to Old Market Square. Many restaurants, pubs and coffe shops just at our doors. Be aware that it's a busy street so it might be quite noisy at times, didn't bother us though as we wanted location in the centre.

10/10 Excellent

Nilufer, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
check-in time
Check in time is 3 pm and we are told that we need to notify them if we are arriving late. But what does late mean for them is not clarified. When we arrived at 5:30 pm thinking that it is a reasonable time, no one was there. But a person came in 5-10 min after we called the number.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

L, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice economic hotel in the heart of Warsaw.
Make sure to get the courtyard facing rooms. The street facing rooms can be noisy at night.

8/10 Good

Blazej, Shanghai

Liked: Cleanliness, property conditions & facilities, room comfort
No fuss accomodation in the center of Warsaw
Very economical accommodation in the heart of the city. I would return next time I'm in Warsaw.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Laurie, USA

Liked: Cleanliness, property conditions & facilities, room comfort
More like a residence than a hotel
The entrance is not visible on Nowy Swiat (the street) - and is not even labeled. I had to walk into Starbucks to ask. The entrance is L of Starbucks, through two gates, and immediately BEHIND. Once I'd identified the entrance, I was surprised to find it locked. There is no reception area for SleepWell. There are long-term guests who have keys and enter/exit as if this were just another apt building. SleepWell sends you an email before your stay - they are serious when they ask you when you anticipate arriving! This is so that someone can meet you outside and let you into the building. For me with no phone and barely any internet access, this is a huge risk. I could get some wireless on my Smartphone from Starbucks, and emailed the people at SleepWell. 25 min later someone came to let me in - they were very nice and spoke English. I loved the tiny room. Coffee maker, pleasant atmosphere, raised bed, TV, nice large bathroom/shower, toiletries provided. Although it was low enough to the back plaza that noises bothered me all night. There was no AC l - just window and a fan. Nobody works for the hotel in the apartment at night. The second time I come it will be a breeze. But the first time, it was way more stress than I was ready to deal with after long and hazardous travels alone. My success with this place hinged entirely on being able to use the internet while traveling.

10/10 Excellent

David, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nowy Swiat-Warsaw at your fingertips
Everything you want to see is within walking distance, yet the hotel itself is tucked away in a quiet courtyard. A French-style cafe is 2 doors down, the only place open at 6:30 am. So here you are, living in your private apartment, like newlyweds, even though it's your 30th wedding anniversary.

8/10 Good

Stephen, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in 3pm?
Read the small print, You cannot check before 3pm which is a major annoyance if you arrive on a morning flight. Entrance is to the rear of 62 Nowy Swiat so you need to walk around the back. It is signposted overhead. Very clean, comfortable and well located.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not impressed
It is ridiculous, that you can enter into the hotel only if you have mobile phone. The door is locked and the ring bell doesn't work . If you are arriving during the 2 hours when the reception works you can access easily if you have mobile phone. If you arrive in the evening or you have no mobile phone you will have problem to enter. The main problem with this hotel that there is no reception. The location is very good, my room was very good and clean. There were shampoo and conditioner but not soap, which is strange. The staff (if you manage to meet them) is friendly.

10/10 Excellent

Marcin

Stayed 1 night in Jan 2022

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo przyjemny apartament
Apartament w doskonałej lokalizacji. Bardzo czysty i zadbany. Z racji niedużego obłożenia dostaliśmy większy pokój z co wielki plus. 👍
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great place to stay. Kind and helpful staff. Walking distance to everything, and lots of cosy cafees, restaurants and bars just 10m away. Would stay here again :)
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione, stanza molto carina e arredata in maniera nuova e particolare. Super riscaldata (causa freddo gelido di fuori) quindi molto piacevole. Pulita e confortevole. Unico neo: come indirizzo è segnalato il negozio di Starbucks, ma per accedere bisogna fare il giro del palazzo (dalla destra) ed entrare dal retro (cosa che viene comunque segnalata dall'hotel al momento della prenotazione). Staff cordiale e disponibile. Ci tornerei!
Stayed 1 night in Nov 2018

8/10 Good

Luca, L'aquila

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione ottima ,buona pulizia,l'unica cosa da recriminare e il materesso del letto, non molto comodo.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Sven-Örjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket nöjd
Mycket bra läge, fräscht, mysig inredning, bra service.
Stayed 3 nights in Sep 2017

2/10 Terrible

Piotr

Liked: Cleanliness
Disliked: Staff & service, room comfort
Wielkie rozczarowanie - odradzamy
Wielkie rozczarowanie. Wyobraźcie sobie: zbliża się Wasz ważny dzień (np. ślub). Rezerwujecie pokój "deluxe", żeby odpocząć i się przygotować. Na zewnątrz jest 38 stopni. W pokoju 50. Za oknem okropny hałas, bo pokój jest na 1 piętrze, tuż przy ulicy. Nie da się spać, ani z zamkniętym, ani z otwartym oknem. Klimatyzacji brak. Jest wiatrak, który w tych warunkach nie daje nic. Po pierwszej nieprzespanej nocy obsługa (recepcja, manager i szef), bo w desperacji próbujecie rozmawiać ze wszystkimi, MA WAS GDZIEŚ. To Wasza wina, że razerwerowaliście pokój bez klimy. Nie ma znaczenia, że to wyjątkowa sytuacja i w tych warunkach pokój nie powinien być udostępniony gościom (NIE DA SIĘ TAM ŻYĆ, chyba że ktoś lubi żyć w piekarniku). O zwrocie kosztów nie próbujcie nawet rozmawiać, Sleep Well z przyjemnością weźmie więcej Waszych pieniędzy za zmianę pokoju - to jedyna opcja. Drogi "Sleep Well" robicie to źle. Zmieńcie nazwę na "Heat Well". Tak to też nasza wina, bo nie zwróciliśmy uwagi na brak klimy przy rezerwacji. Byliśmy pewni, że potraficie okazać odrobinę życzliwości stałym i (dotąd) zadowolonym klientom. Myliliśmy się. Życzymy Wam 50 stopni w nocy albo chociaż dobrego szkolenia z obsługi klienta. I odradzamy innym.
Stayed 2 nights in Aug 2017

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities, room comfort
Ótima localização.
Hotel muito bem localizado, o quarto amplo e confortável.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kerli

Liked: Cleanliness, staff & service, property conditions & facilities
Service is always good in there. Good wifi and a lot of tv channels. The room I got this time was extremely tiny, with no normal heating in the room and very uncomfortable to get into the bed. I would stay in that hotel again, but would definitely want to avoid this room.

6/10 Okay

Miika

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantyczny ładny pokój
Bardzo ładnie zaprojektowany romantyczny pokój.

8/10 Good

Not Provided

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Erik, Frederiksberg

Liked: Cleanliness, staff & service, property conditions & facilities
Pænt og hyggeligt
Rigtig charmerende og pænt område med masser af caféer og samtidig helt stille i baggården.

8/10 Good

Josmar Pedro, Contenda - PR

Liked: Cleanliness, property conditions & facilities, room comfort
Agradável e próximo a tudo
Hotel pequeno muito bem localizado, Muito próximo do centro histórico, com vários bairros e restaurantes ao redor. Não tem recepção permanente (o que não é um problema) e o acesso é feito por um portão ao lado de uma Padaria. Gostei da proposta.

8/10 Good

YUELONG, 中国

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒适的家庭酒店
很好,很满意,谢谢你们。

6/10 Okay

Verified traveller

Disliked: Staff & service
Good bargain this time.
Nice place close to the centre. The room was very nice, clean and spacey. Only bad thing was that there were no blackening curtains so it was a little hard to sleep. Best for an exploring couple and not for a business traveller.

4/10 Poor

Miroslaw

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Glownym plusem SleepWell jest okolica. Sam pokoj to czesc 3 pokojowego mieszkania w kamienicy przy Nowym Swiecie, w ktorym dodatkowo wstawiono jeszcze lazienke.
Szanowny gościu. Rozmiary poszczególnych typów pokoi są dostępne na naszym profilu przy dokonywaniu rezerwacji. Oferujemy pokoje mniejsze, a także większe i to gość decyduje jaki rozmiar mu odpowiada.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Rent og sentralt, men for mye støy.
Mye støy mot gate gjorde det vanskelig å sove. Reisefølge hadde rom mot bakgård der søppeltømming svært tidlig om morgenen gjorde det vanskelig å sove. Varme rom, ingen AC. Bad ble vasket, men de glemte sengen. Savnet skrivebord. Meget sentral beliggenhet - positivt.

10/10 Excellent

Wayne Thomas W, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
In the heart of Warsaw. Friendly and helpfull staff. Will visit again.

8/10 Good

Holly und Papu, Vogelsdorf bei Berlin

Liked: Cleanliness, property conditions & facilities, room comfort
Auf der Suche nach dem heiligen Schlaf
Wir sind mit dem Zug gegen 23.30 Uhr in Warschau angekommen. Ein Taxi brachte uns in die richtige Straße welche als Fußgängerzone vor uns lag. Kein Problem dachten wir, bis wir merkten, das unter der angegebenen Anschrift kein Hotel zu finden war. Etwas erschöpft haben wir dann versucht jemanden zu finden der uns sagen konnte wo unser Hotel war. Schließlich riefen wir die auf der Buchungsbestätigung angegebene Nummer an und landeten in einer Absteige die uns die Haare zu berge stehen ließ und dazu noch am anderen Ende der Straße lag. Glücklicher Weise stellte sich heraus, das dieses Hotel nicht unseres war. So wurden wir dann endlich in unser Hotel geleitet, was natürlich dazu führte, dass wir um 1.00 Uhr unser Ziel erreicht hatten, welches über eine Seitenstraße erreichbar war und keinen direkten Zugang von der angegebenen Hausnummer hatte. Ein kleiner Hinweis darauf, hätte uns alle diese Unannehmlichkeiten erspart. Das Zimmer jedoch war der Hammer und vieles wieder gut gemacht.