Fridge, stovetop, coffee/tea maker, electric kettle
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Reviews of bonApartments

3 out of 5
bonApartments
Swietokrzyska 35, Warsaw, Masovia

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 244 reviews" "
Rating 8 - Good. 96 out of 244 reviews" "
Rating 6 - Okay. 45 out of 244 reviews" "
Rating 4 - Poor. 10 out of 244 reviews" "
Rating 2 - Terrible. 11 out of 244 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Urszula

Stayed 1 night in Feb 2024
Response from Andrzej on 10 Feb 2024
Dziękuję za ocenę.

8/10 Good

Rhiann

Travelled with partner
Liked: Amenities
Found that it didn’t look like the photos and was much smaller but as I was only there for 3 nights this wasn’t a massive issue. The pillows were feather pillows which I’m highly allergic to so would’ve liked to have this mentioned in the listing so I could’ve made alternative plans.
Stayed 3 nights in Nov 2023

10/10 Excellent

EFTI, Chicago

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and pretty view from the apartment.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Basic, but good stay!
Great location and genuinely amazing views. It’s a basic setup but clean and has everything you need.
Stayed 2 nights in Mar 2023

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

William

Liked: Cleanliness, room comfort
Nice accommodations
Convenient, central location.
Stayed 1 night in Apr 2021
Response from Andrzej on 13 Apr 2021
Thank you

10/10 Excellent

Didzis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location!
Very convenient location! Apartments differ depending on price although all of them are very well equipped. I would recommend it to everyone. *TIP: Check instructions for check-in otherwise you will be confused. When entering the building (entrance behind the McD) just ask at the reception for Bon Apartments 😊
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
the property was very central, situated in the centre of warsaw, (ideal for all local transport) the property was warm, and secure (6th floor), it was clean and well set out, it could do with a refurb as a couple of the electrical sockets were loose and the shower was in need of replacing as it could not be locked off.
Stayed 3 nights in Nov 2019

8/10 Good

Julie-Anne

Liked: Cleanliness, staff & service, room comfort
Warsaw apartment comfortable
Location within easy walk to Old Town, plenty of eating choices nearby, McDonalds & supermarket in complex. All major stores (H&M, C&A, Zara) about 200 mts from apartment building. 15 minute walk to central station & metro stations in apartment street. The apartment had a washing machine, good heating, we ate out so unsure of appliances.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities
The don Apartments were surprisingly central, I reported a couple of issues with the management by phone, appartment120. was missing a sink plug for the bathroom basin, the floor under the bed was filthy, hadn't been cleaned for some time. Small coffee table had a hole in the top. window blinds needed attention or renewed.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Apartments and Accommodation, central to everything and excellent value for money. Thank you !!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and run by a very kind and caring young gentleman. They provided a helpful map of the area.
Stayed 1 night in Aug 2019

8/10 Good

marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC so the street noise made it hard to sleep.
Great location. Safe and clean apt. Noisy from street activity.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Folks, this is old Soviet housing modernized in the interior rooms yet looking a mess outside. Trying to figure out checking in was a job as there is NO signage in English and NO directions. The propietor when I finally reached him was a friendly younger man who aimed to satisfy. But on a Saturday night it was very noisy inside the apartments and out, into the wee hours of the morning. Acceptable if you are willing to deal with the above but I will not be back.
Stayed 1 night in Jul 2019
Response from krucek on 19 Jul 2019
Sorry to read such words, if it will be noisy inside the apartments and out please contact propietor immediately - everywhere where you will stay. We will fix it! Nothing we can do afterwards.

10/10 Excellent

Arek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Andrzej on 20 Jul 2019
Dziękujemy!

6/10 Okay

Victoria

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2019
Response from Andrew on 23 Apr 2019
Thank you for your comment.

10/10 Excellent

CK TRESNJEVKA - Ljiljana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019
Response from Andrew on 24 Apr 2019
Thank you for your comment.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Andrew on 24 Apr 2019
Thank you for your comment

8/10 Good

Javanshir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy apartment in the city center
Stayed for 2 nights. Excellent location in the city center. Subway station in 10 meters. 24h McDonalds in the same building. 7 minute walk from Zlote Tarasy shopping mall.Stayed in single room apartment on the 7th floor with nice city view. Kitchen was small but well-equipped (microwave, kettle, coffee-maker, stove and all other kitchen supplies). Wi-Fi was good and covered all apartment. Had small unglazed balcony, bathroom with washing machine. Room had one bed, big sofa and flat-screen TV. Central heating was good, no air conditioner.
Stayed 3 nights in Nov 2018
Response from Andrew on 18 Dec 2018
Thank you for decent comment.

8/10 Good

Hans

Perfect.
Very convenient location and great rates.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Steve, UK

Liked: Cleanliness
Disliked: Staff & service, room comfort
Apartment in a high-rise near the centre
It was my first experience of this type of accommodation. It wasn't clear where I was actually staying until I got there. The addresses are confusing to non Poles. I chose this because it was supposedly near where friends where staying but found out when I got there that I was in a completely different building. The flat was spotless, but had seen better days. The fridge had a huge crack in the door and something had recently died inside it. The bed was pretty poor quality and the sockets had clearly never heard of health and safety. The friends I was travelling with paid roughly the same and their flat was much, much nicer. It was a roof over my head and nothing more.
Stayed 4 nights in Jun 2018

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam
I was never able to stay nobody allowed me to even check in much less refund my money
Stayed 1 night in Jun 2018
Response from Andrew on 26 Jun 2018
Please give me more information regarding this case this is necessary for refund if any. regards

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Home away from home
Accommodations were acceptable. The apartment was centrally located, and made it dai for me tho be able to walk to the assures I wanted to see in 45 minutes or less. Public transit was located a few steps away from the building, as was the Palace of Culture and Science.
Stayed 3 nights in May 2018
Response from Andrew on 3 Jun 2018
Hello, thank you for your review. regards.

8/10 Good

Uttam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Randy, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warsaw - City Center
The hotel is located close to shopping, transportation, old town and restuarants

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Barely acceptable
The "hotel" is a person that has several apartments spread over some buildings that are quite a walk from each other. The checkin and checkout processes were confusing. The room was large and clean, and the wifi was good, but the plumbing was leaky. I heard from others that they had better accommodations at a better price.

8/10 Good

david

Liked: Cleanliness, property conditions & facilities, room comfort
Good location and comfortable
The apartment was clean and had all the necessary utensils. The location was great . Only down side was having to try and get the key for the apartment when arriving . And then having to make your way to another location . But it was not too much of a bother. The manager was friendly and helpful.

6/10 Okay

Jordan, Rehovot

Liked: Room comfort
The perfect location
The APT is located at the center of city, Warsaw which is very comfortable to reach anywhere. I can recommend your staying here.

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the city, value and location.
The studio flat was excellent. A great view across the city. The guy who ran the properties met us quickly, after a phone call and left us be. The flat was small, but contained a double bed and sofa bed. It was perfect for a couple of nights, located at a extremely central point of the city. The 'Bosh' advert on the building made it very easy to find. Would highly recommend the apartment for the value and location.

10/10 Excellent

Hironori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonapartment
It was a clean and comfortable guest house that equips everything. The view from the room was also amazing. Recommended.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

8/10 Good

Didzis, Riga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Magnificent View Over Palace of Culture
The apartment is located in a very central location, next to shops, restaurants and bars, just across the Palace of Culture. Apartment (studio) was just the size to provide a comfortable stay, it felt neat and clean. There isn't much of a service, but picking up and dropping off the key was effortless. The most memorable things about the apartment is the view - it overlooks the Palace of Culture and large part of Warsaw. Highly recommend for great pictures, no matter day or night.

2/10 Terrible

Helen, Somerset

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOOKED ACCOMMODATION, ARRIVED AND NO ROOM!
I made a reservation in September 2014 for one night in Warsaw on New Years Eve. I received a phone call at approx 3pm (I was flying from Krakow to Warsaw). I phoned back and confirmed my reservation with Bon Apartments at 4.30pm when I landed and asked if there was a problem and I was told there was no problem just call me when you arrive in Warsaw. So I arrived at 5.15pm at the accommodation and telephoned. I was then told that my booking had been transferred and someone would come and speak to me and be there in 15 minutes. So we waited in reception for 30 mins. A man arrived and said that my reservation had been lost when I queried this and asked how did you have my contact details to telephone to confirm the booking? He made other excuses. He then said that I had alternative accommodation 2km away (I wanted to be in the city centre!). Why not tell me that the accommodation was not available at 4.30pm so that I could find something else in the city centre? It was obvious the room had been re-sold on NYE for a higher rate. We left and walked around the centre trying to find a hotel for over an hour in cold weather conditions (-5c) on NYE. I arrived home to find that the card details that I used to confirm the reservation (payment was to be taken on arrival). Had been charged for the room that I did not stay in! When I telephoned hotels.com they rectified this situation immediately. DO NOT BOOK THIS ACCOMMODATION YOU WILL ARRIVE TO NO ROOM!!!!!

8/10 Good

Tomasz, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very well, can't complain. Thanks

6/10 Okay

Charles, Canada

Liked: Staff & service
Good location.
Walking distance to the train station and the old town. Very pleasant reception staff, no hassle getting the key and access to the apartment. The room was a bit small but adequate and quiet, but could use a bit of an upgrade, especially the sofa and carpet. Very good location as is central to pretty well everything in all directions.

8/10 Good

Carol, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warsaw in October
Andrew,the supervisor,was very helpful. This was a fine place for a short stay in Warsaw. The only problem was initially finding the place,street number, but no sign.Then the security guard didn't really want to let us in.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

MALGORZATA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night in town
Perfect location. Close to train station and center of town. Easy check in and out. I stayed one night with 3 kids and we were all happy with the accommodations.

10/10 Excellent

Mark W, Indianapolis, IN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay apartment in Warsaw!
Over the years, I had seen this property offered, but never stayed there. However, this year, I discovered this was a great place to stay in Warsaw if you need a few days, or even only one night. The property is located right near the Central Train Station and is a few minutes walk to a multitude of eating places and shopping. The apartments come in all sizes and extra rollaway beds (which are also comfortable) are available for a small additional charge. The apartment was very comfortable, clean, and the Wi-Fi was superior! We stayed at the Bon Apartments a month ago and actually changed our return housing in Warsaw to The Bon as it was so convenient and the right price.

10/10 Excellent

Artur, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mr
I'm completely satisfied

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Great Location. Uncomfortable beds.
This apartment location is the best. Close to everything. No complaints whatsoever. The apartment has 1 bedroom and no beds! The "bed" is a sofa bed that's very uncomfortable. It could be improved a lot if the owner replaced it with a real bed. The living room also has a sofa bed that can be used for an extra person. The bathroom is small and the shower has great pressure but was partly broken. Overall great location, good price but uncomfortable stay.

10/10 Excellent

Ewa, Rhode Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and convenience in Warsaw
This one-bedroom apartment in a high rise apartment building was a great fit for the two of us. The location could not be more convenient, minutes from the Palace of Science and Culture, and the main train station, but an easy walk to the Old Town also. Great view of the city from the balcony. It was great to have a kitchen and a washing machine for convenience. The only inconvenience was spotty wi-fi (plenty of signal, but kept dropping off on all three of our devices). The manager was extremely helpful; when wifi was not working one afternoon he actually brought over his own 'hot-spot' device so that one of us would not miss an interview via Skype!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
very hard to find
Our flight was delayed. I emailed the owner of the appartment from Liverpool airport to inform him. on arrival at Warsaw I got a text saying keys left with reception at such and such an address. We got to the road it was on and spent 90 mins trying to find the appartment. The location on the map was wrong. There was no signs, the area felt dodgy and no one in any of the surrounding takeaways / restaurents had heard of Bon Appartments. Our phones wern't connecting to a network so we couldn't call the owner. However a Pizzaria waiter checked the address text to me with Google maps on his phone and pointed us in the right direction. It turned out to be a multi storey building with no sign on it to indicate that was the appartment. We collected keys from the reception and then upon entering our flat an immediate smell of urine was evident. However it was very clean apart the odd scrunched up tissue papers behind the sofas (noticed these when checking for plug sockets). Only one bed set up with bedding. I was told prior to our stay two would be. This got sorted the next day. The location was good for the station and Pavilion bars but a good walk from the Old town. It was hard to sleep at night because of noise from people below playing loud music until 6am and also car alarms outside. However very cheap but not really worth much more than we paid.

8/10 Good

Mark, New Jersey

Liked: Cleanliness, property conditions & facilities
Quality option
Good value for the money, central location.
Response from Andrew on 18 Oct 2014
Even so we were given 4 stars we will improve our business in specific areas of our activity to obtain 5 stars.

10/10 Excellent

hal, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice apt in center city
It was a wonderful place to stay Warsaw was out the door step and the room was clean and comfortable.......
Response from Andrew on 27 Sept 2014
we will continue with such standard

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and helpful guy recommended :-)
Response from Andrew on 27 Sept 2014
We will keep such standard and customers' satisfaction

8/10 Good

Fabguy, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Apartment had the most amazing views of the city - loved it. Only small negative was that the wifi was not always working.
Response from Andrew on 27 Sept 2014
We improved WiFi - no more complaints occured