Ratings based on 257 Verified Reviews

3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from wales

One nighter

Posted 16-Mar-2017
Pros: Situation
Cons: N/A
Location: n/A
Comfortable helpful staff, warned about disco but was not disturbed, had a good night
4out of 5
Recommended
for Couples
by A verified traveller

Short break

Posted 14-Mar-2017
Pros: Centre of town. Easy parking and helpful and pleasant staff.
Location: Longleat; Stourhead and many other things to choose to do from the extensive selection of information leaflets.
Good even if somewhat noisy on a Saturday evening from the disco. If starting a two day break at this hotel would start on a Sunday rather than on a Saturday to avoid the noise from the late disco.
5out of 5
Recommended
for Everyone
by A verified traveller from mid wales

Overnight 2 bookings

Posted 12-Mar-2017
Pros: Position/ free parking
Cons: Car park barrier being fixed
Location: N/A
Staff very helpful/friendly, we were warned there was a disco that night but caused very little disturbance, once Windows/glazing shut. Food was good well cooked. Good selection of beers in bar. All in all a good stay
3out of 5
Recommended
for Everyone
by A verified traveller from London

turns into a night club till 1:30 am

Posted 05-Mar-2017
all was good but no chance of getting to sleep before 1:30 am
4out of 5
by A verified traveller from Bristol

Posted 23-Dec-2016
Pros: Very nice Pub to enjoy a meal or have a few drinks.
Cons: More staff and hotel services separated from the people working at the Pub.
Location: You can have a good night out with your friends at one of the restaurants nearby or just have a few drinks in each everyone of them.
I had great night out at one of the Pub in town with my friends and coworkers.
Comment from Hotel Management
02-Jan-2017 by Nikki, Hotel Management
Thank you for your feedback
4out of 5
by A verified traveller

Comfy, clean and cozy!

Posted 19-Dec-2016 on Hotels
Lovely staff, nice room, great food! Even though they say it'll be loud Saturday nights until 2am as they have a late lisence, we couldn't hear it and slept through the majority of the noise.
Comment from Hotel Management
02-Jan-2017 by General Manager, Hotel Management
Thank you for your kind words, Happy new year
3out of 5
by A verified traveller

Basic

Posted 16-Dec-2016 on Hotels
This is pub and noisy until at least 23:00 also my room was at the front on the road which was also noisy. The room was comfortable but again nowhere in the shower to put anything
Comment from Hotel Management
02-Jan-2017 by General Manager, Hotel Management
Thank you for your feedback, =should you wish to stay again, please request a room to the back of the hotel away from the highstreet, we are happy to help where we can. Hope you have a happy New year
2out of 5
by A verified traveller

Not in a rush to go back

Posted 13-Dec-2016 on Hotels
Breakfast was nice but the decor was tired.
Comment from Hotel Management
02-Jan-2017 by General Manager, Hotel Management
Thank you for your comments, we are pleased that you enjoyed your breakfast
3out of 5
by A verified traveller

Posted 13-Dec-2016 on Hotels
Generally the rooms were clean and tidy, just that it is a little old, but I guess it is ok given that the property has been around for a while. If you have luggages it will be a challenge. The host Nillie (sorry if I get your name wrong) has been great and very warm, this does add to the stay being very welcoming, Great job.
Comment from Hotel Management
02-Jan-2017 by General Manager, Hotel Management
Thank you for your kind words, our hotel was built in 1483, so it definitely has a lot of character. Wishing you a happy new year
4out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel, lots of character.

Posted 09-Dec-2016
Pros: The character of the hotel because it is so old, and the welcome on arrival.
Cons: Breakfast was a bit of a shambles as they were concentrating their efforts on a group of 16, we did not get a friendly welcome,
Location: Hotel is on a busy main street and at night it is very noisy two other pubs close by.
Made to feel very welcome on arrival by landlady, showed us to our room and gave us a short history of the hotel including a story about the ghosts - who have now be exorcised!! All je staff we met on the evening of our arrival and stay were lovely.