Premier Double Room, Ensuite
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Reviews of Sun Hotel Warkworth

3 out of 5
Sun Hotel Warkworth
6 Castle Terrace, Morpeth, England

Reviews

8.0

Very good

Rating 10 - Excellent. 63 out of 198 reviews" "
Rating 8 - Good. 89 out of 198 reviews" "
Rating 6 - Okay. 31 out of 198 reviews" "
Rating 4 - Poor. 13 out of 198 reviews" "
Rating 2 - Terrible. 2 out of 198 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tina

Stayed 1 night in Jul 2022

6/10 Okay

jennifer

Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Jun 2022

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sun Hotel. Warkworth
We had a really good experience during our stay
Stayed 3 nights in Jun 2022

8/10 Good

carolyn

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

4/10 Poor

Geoffrey

Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Breakfast good and freshly cooked. No hot water in bathroom morning or early evening and when it was reported the reason was everyone was using the water at the same time so system couldn’t cope. Had to get up early at 6.30am to guarantee a shower, not acceptable. Staff very friendly.
Stayed 3 nights in May 2022

8/10 Good

Gary

Stayed 1 night in May 2022

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 9 was bright and airy having 3 windows all with different views!
Stayed 2 nights in May 2022

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2022

10/10 Excellent

peter

Stayed 1 night in Mar 2022

6/10 Okay

Stephen

Not as expected...
Wish I'd read reviews before booking. First thing i was greeted with upon arrival was "you have an outstanding balance of...". Hot tap in ensuite didn't work and was mentioned in an ealier review. Ensuite vent blew into the bedroom, and there were a number of cobwebs around the curtains / ceilings, and this was a premium suite. Smell of cooking oil or chips was throughout too. Slept well and breakfast was ok. Breakfast staff had a friendly and personable demeanour.
Stayed 1 night in Mar 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impromptu visit to Northumberland’s coast
Stayed for 3 nights, booked in two parts. First night in twin room and then upgraded for second two nights to the secret room. Very over the top, bath in room and thrones😂 with very comfortable bed. Excellent fish supper on first night with less good salmon on another night
The secret room
Warkworth castie
Whale of a supper next door
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely setting but overpriced
The room had no mirror in the ensuite bathroom which was very inconvenient for inserting contact lenses and eyedrops etc Breakfast room, the food and pleasant staff made up for it but still felt overpriced for the room.
Stayed 1 night in Feb 2022

6/10 Okay

Nicola

Stayed 1 night in Feb 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, everything clean, lovely biscuits and tea welcome pack, staff friendly and helpful. Evening meals and breakfast delicious. However the room was quite cold, particularly in the morning, would still recommend
Stayed 1 night in Feb 2022

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Mini Break
We had a lovely, warm reception. Our dog was also welcomed. The room was pleasant, clean and overlooked the castle. The only downside, was the disgusting smell to the landing area when going back to our room late evening. Believed to come from the vent from kitchen. This has been reported and we will certainly come back.
Stayed 1 night in Jan 2022
Response from The Sun Hotel Team on 16 Mar 2022
Hello, Thank you for your great review, We are delighted you enjoyed your stay with us. We look forward to seeing you again in the future! Kind regards, The Sun Hotel Team

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Really love this hotel. Can't fault it. The only issue was that it was so hot we struggled to sleep. Couldn't turn the radiator off. We had to leave the window wide open all night which meant we heard all a traffic and passing people into the early hours. The temperature outside was unusually warm for New Year so contributed to the heat.
Stayed 2 nights in Dec 2021
Response from The Sun Hotel Team on 16 Mar 2022
Hello, Thank you for a fantastic review, We are so pleased you enjoyed your stay with us! we apologise for the trouble you had with the radiator and have since rectified this issue. We hope to see you again in the future. Kind regards, The Sun Hotel Team

4/10 Poor

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful but wouldn’t stay again the weather was horrendous and we were freezing. Radiators were either on lukewarm or off. Apart from that nothing to complain about.
Stayed 2 nights in Nov 2021

10/10 Excellent

janice

Stayed 2 nights in Nov 2021

8/10 Good

lucy

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Recently decorated rooms but quite dark.
Stayed 3 nights in Oct 2021

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay, friendly & helpful staff, but a couple of niggles. The free WiFi was not available in our room, only in the public areas. This was one of our search criteria so I was disappointed. The sound insulation between our room & the next was not great, not helped by our neighbours getting up between 5am & 6am, talking, watching tv, laughing and sneezing. But on the whole we enjoyed the stay and would go there again.
Stayed 3 nights in Sep 2021

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Robina, Beckenham

Convenient for sightseeing in the area - comfortable
Stayed 1 night in Oct 2021

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable,although shower was a little small. Staff were friendly food was good.
Stayed 3 nights in Sep 2021

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
One night stay at The Sun Hotel. Cannot say enough about the friendly welcoming staff on reception and in the adjacent pub. Really helpful people who also very understanding when our friends couldn’t make it at the last minute. Only disappointing element was the breakfast in the morning, very underwhelming. Poached eggs were sloppy, hard and served soggy bread.
Stayed 1 night in Sep 2021

6/10 Okay

Judith

Liked: Staff & service
Water pressure was poor so shower was not very warm and very weak.
Stayed 3 nights in Sep 2021

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was a very tired hotel with a shortage of staff. The bedroom was clean but very dated, the beds very uncomfortable and the shower kept stopping and starting.The bedroom doors banged and shook the place. The breakfast was good and the staff who served it were delightful. The position of the hotel is fantastic and with some TLC could be made a lot more comfortable
Stayed 2 nights in Sep 2021

8/10 Good

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Clean and tidy
Stayed 1 night in Sep 2021

6/10 Okay

Marc

Liked: Cleanliness, staff & service
A mixed bag
The staff were fabulous but the property itself was rather strange. The hotel was not internally connected to its bar and thus you had to walk outside to get to it. The hotel decor also ranged from slightly run down (breakfast/dinning area) to bizarre (the bar with its castle related theme).
Stayed 3 nights in Aug 2021

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sun Hotel
Lovely hotel fab view of the castle nice room tasty breakfast pleasant staff
Stayed 1 night in Aug 2021

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was excellent. Very hospitable staff. the bed was very creaky and noisy
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful building, needs some maintenance
Awkward check-in when I was told only one twin room, not two, as booked, was available. This was because I had been asked to give a name for one adult in each room and the receptionist had not understood that the two rooms formed one booking, made by me. An awful thing to hear when you've been driving for a day, but the poor guy was clearly overworked running the hotel and the pub. The hot water tap in the bathroom sink turned around instead of the handle, and the water pressure was weak and variable, stopping altogether at times. There was a hole in our interior wall of about 4 x 4 cm. We were surprised that the hotel does not have double glazing for noise reduction, given that it is on the main road and above a pub. Other than that, it is a very handsome building, magnificently situated between Warkworth castle and the river. We ate on the pub terrace in the evening sunshine, and the food was good. Parking is convenient and easy.
View of the castle and pub terrace from room
View from the room of castle, road, houses and pub terrace
View from the castle of the hotel and pub between the castle and the river
Stayed 1 night in Aug 2021

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Good room with a nice bathroom right next to warkworth castle. Great overnight destination and hotel. Bed could do with changing as ours was not overly comfortable. Apart from that it was very good.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service
Thanks to the hardworking staff
Lovely overnight stay, outstanding staff...I have never witnessed such hardworking members who still managed to be friendly and helpful...the room was clean and newly refurbished...the breakfast was lovely...the shower was a joke...I am petite and the shower was even more so!
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Liked that it was dog friendly. The hotel ia in need of some TLC.
Stayed 2 nights in Jul 2021

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piper Wedding
Amazing place to stay, welcoming staff and so helpful made my wedding day soooo special x
Stayed 1 night in Jul 2021

8/10 Good

Glen Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, clean and friendly hotel
Very pleasant stay in a lovely village. Rooms were clean and comfortable. Shower a little temperamental but nothing that spoilt stay. Had dog with us who settled in the room well and plenty of walks around. Ate in bar in evening. Food nice, generous portions and tasty bar food.
Stayed 1 night in Jul 2021

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Absolutely brilliant. Staff very friendly , lovely rooms. The service was great. Loved the view of the castle from the Hotel. We took our dog Wilma and all the staff loved her. The food was very nice , the app was handy to order. We will definitely visit again.
Stayed 3 nights in Jul 2021

8/10 Good

P

Travelled with group
Liked: Staff & service
We went up for a few days golfing and used this hotel as a base. It was fine but like many hotels ive stayed in a little tired and in need of some TLC in some areas. Overall it was fine and we would stay here again.
Stayed 3 nights in Jun 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 1 night stay
My wife and I stayed only 1 night. The room and bathroom looked clean. I think that the room was one that hadn't been refurbished yet as the bed springs had gone, the bathroom fan didnt work and the shower cubicle leaked in one spot...had we stayed longer it would have been a problem. We ate diner and had breakfast there which was lovely. Great place overall but needed TLC here and there.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at Sun hotel - we were impressed with standard of service and friendly staff. Room was lovely with view of the castle.
Stayed 1 night in Jun 2021