Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi
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Reviews of Holiday Inn Exp Walterboro, an IHG Hotel

2.5 out of 5
Holiday Inn Exp Walterboro, an IHG Hotel
1834 Sniders Hwy, Walterboro, SC

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 859 reviews" "
Rating 8 - Good. 247 out of 859 reviews" "
Rating 6 - Okay. 84 out of 859 reviews" "
Rating 4 - Poor. 44 out of 859 reviews" "
Rating 2 - Terrible. 29 out of 859 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ana, Cape Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little expensive for a one time stay
Stayed 1 night in Mar 2024

4/10 Poor

Ro

Travelled with family
Liked: Amenities
This room was not worth $200.00/night. The pillows smelled like pee & cigarette smoke & the are conditioning was very loud, it would wake you up when it turned on through the night. Also bathroom smelled like mildew.
Stayed 1 night in Mar 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was smooth. Facility and room were spotless
Stayed 1 night in Feb 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Leo

Stayed 1 night in Feb 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Room was comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms
Stayed 1 night in Feb 2024

6/10 Okay

Mort

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly serving staff. Up to date facility.
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Feb 2024

6/10 Okay

Dianne

Stayed 1 night in Feb 2024

2/10 Terrible

Weimin

Travelled with pets
Everything is fine but the pet fee, I was asked to pay $85 plus tax for the pet cleaning fee, unreasonably high , the most expensive pet fee I have ever paid all over the country.
Stayed 1 night in Feb 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine but the room was a bit pricey.
Stayed 1 night in Feb 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in need of a motel and I like Hoilday Inn Express .
Stayed 1 night in Jan 2024

8/10 Good

Christine

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but not for the price and an $85 pet fee!
Stayed 1 night in Jan 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome and bed was very comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missy
We stopped here on our way to Florida. The staff was very welcoming, room was clean, We left extremely early, before breakfast was ready but the staff packed up some cinnamon buns for the road, which was very nice.
Stayed 1 night in Jan 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love IHG Hotels!
This is our sixth time here and it only gets better! The clean room, delicious breakfast and homemade cookies in the afternoon make it special. Esther at the desk was very nice too.
Stayed 1 night in Jan 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Super helpful and friendly staff. Pet friendly. Good bed. Good shower. Decent breakfast. Very good value overall. Comfortable and convenient.
Stayed 1 night in Jan 2024

2/10 Terrible

Gilbert

Stayed 1 night in Jan 2024
Response from Ms.Williams on 10 Jan 2024
Dear Gilbert,We are so sorry that we did not meet your expectations. We hope you give us another opportunity to serve you better.

10/10 Excellent

Bryan

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room with seating area and desk. I prefer my own toiletries than sharing soap, shampoo and lotions with everyone in a pump bottle. A little pricey for the area.
Stayed 1 night in Jan 2024

10/10 Excellent

Senen, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the parking area too small for the amount of guess.. no parking area left..
Stayed 1 night in Jan 2024

10/10 Excellent

Shirley A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good location
Front desk staff were friendly and helpful. Breakfast is good. Room comfortable and generally clean. Love the Dove products in bathroom. A lot of dust around the outlets next to the bed - a bit more attention to detail for housekeeping would be good.
Stayed 1 night in Jan 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

2/10 Terrible

Edwin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I travel, and this is one of the worst places we’ve ever stayed at the noise that goes into the room from the elevators is horrible.
Stayed 1 night in Dec 2023

10/10 Excellent

Eve

Stayed 1 night in Dec 2023

10/10 Excellent

E Eugene, Westf

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable and breakfast was good
Stayed 1 night in Dec 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were driving from Maryland to Florida to get on a cruise ship, and this was a convenient place to stop. So I logged into Expedia while on the road and reserved a room. So happy I did, since the rooms were sold out when we arrived! My wife and I have never seen a hotel room so spotlessly clean and well-appointed. All the staff were friendly and helpful. Loved the complimentary breakfast (the pork sausage were very tasty). A wonderful, if brief, stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Holly

Stayed 1 night in Dec 2023

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Sarah

Travelled with family
Disliked: Staff & service
Poor customer service. Average stay.
Front desk staff had no idea what they were doing. Not helpful or friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a Gem
What a wnderful surprise! We were greeted by the friendliest staff - all smiles and warm greetings. Check in was a snap. Our room was as described. Newly remodelled...new everything. Darkening shades that actually shut out light. Quiet hallways. No pool so no noisy families or obstreperous kiddies. Dogs allowed. Safe clean areas to exercise my dogs. Great protein choices with breakfast. Really hot water with great pressure in the new glass enclosed shower. Comfortable beds with extra blankets for the asking. This will be our go-to when we travel back this way.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and breakfasts were great
Stayed 6 nights in Dec 2023

6/10 Okay

Kris

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was excellent. Exterior grounds are messy, litter filled and very unattractive. I had several issues, some minor, with my room. No pen/paper, clock radio could not be set to the correct time, the voice mail light on the phone could not be stopped, and there was a large insect in the bathroom.
Stayed 1 night in Dec 2023

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very near house we were moving out of.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christina

Stayed 1 night in Nov 2023

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
It’s a pet friendly hotel but there was no convenient place to walk the dog and no doggie pots.
Stayed 1 night in Nov 2023

8/10 Good

Harriet

Travelled with family
Liked: Cleanliness, staff & service
It is convenient, right off the highway. The breakfast buffet was tasty but small selection. It looks like it’s going under some renovation but it’s not torn up. The phone in the room wasn’t working and the the television kept freezing. The room had been cleaned but it was quite dusty and some areas looked like it hadn’t been touched in a while. All in all I still like it
Stayed 1 night in Nov 2023