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Not enough options on breakfast bar. Basically toast,cereal and yogurt. One of the rooms had an odor like someone had been smoking.
Cathy
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Thank you for your feedback. We apologizes for any inconvenience. We offer a small limited breakfast for free. Its what we are required to provide. We try very hard to provide comfort and friendliness to our guest. Hope to see you again soon.
Thank you for your review. We appreciate your business. Hope to see you again soon.
6/10 Okay
Dan
8 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast was very limited. It was right by the interstate and our room faces it so heard road noice all night.
Dan
Stayed 1 night in Apr 2024
Response from Management on 9 Apr 2024
Dear Dan,Thank you for taking the time to leave us a review. We do offer a continental breakfast which includes, Wheat and white toast, raisin bran, fruit loops, fruit cups, yogurts (strawberry or peach), instant oatmeal, coffee and juice. We apologize that you didn't find this appealing please let us know what you would like to see at breakfast time. We also ask that each guest let us know if there are issues with the room at check in. Letting us know the highway was an issue for you would have prompted our staff to move you to another room. We do everything we can in making sure our guest stay is the best.
The price was good. It’s not in the best area and the furniture in our room was stained. The bathroom was old and not cleaned well. The breakfast was sparse.
Harriet
Stayed 1 night in Apr 2024
Response from SirJohn on 9 Apr 2024
Harriet,Thank your taking the time to leave us a review. Please reach out to the property and speak with our managers. We do ask every guest to let us know if something is wrong in the room at check in so we can offer a resolution immediately it seems as if this didn't happen. Please let us earn the chance to have you stay again.
8/10 Good
carolyn a
Travelled with partner
3 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly but we were put on the second floor and they told us we could not change because we prepaid. There was no coffee until after 6 am - none in the room. I won’t go back there.
carolyn a
Stayed 1 night in Apr 2024
Response from Mangement on 4 Apr 2024
Carolyn,Thank you for taking the time to leave us a review. Coffee makers for the rooms are located at front desk. If requested one of our 24 hour on site housekeepers could have brought one to your room for you, because of covid these were removed from the room to ensure proper sanitation between uses. Unfortunately we can't make changes to third party reservations and for that we apologize.
2/10 Terrible
Charles, Maitland
Travelled with family
2 Apr 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Lighting was poor and we were placed near the darkest spot. We left even though we had prepaid.
Charles
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Thank you for your feedback. We apologize for any inconvenience you may have accrue at our facility. We try very hard to resolve any issues our guest inform us of. We hope you choose to stay with us again.
Greeted by Andrew ,was efficient and polite. Our room was very clean. The breakfast area was very clean. Reasonable price
karen
Stayed 1 night in Mar 2024
Response from SirJohn on 3 Apr 2024
Karen,Thanks so much for leaving a review. We will share you review with Andrew and the rest of our staff, were so excited that we made you happy and hope to see you on your next trip. Until then safe travel friend.
It was very convenient right off the highway close to everything, should’ve asked for the other side of the building because of highway noise that’s all
Mark
Stayed 1 night in Mar 2024
Response from SirJohn on 27 Mar 2024
Mark,Thank you for staying with us and thank you even more for leaving a review. Feel free anytime you book with us to call and request the non highway side. Until then safe travels friend.
We had a ruff trip coming down, and got down extremely late. Staff was so understanding, made check in so quick and painless. The rooms have been upgraded since our last stay, and they were amazing and clean. Only downfall was their breakfast wasn't as vast like it was last time we were there, but overall everything exceeded our expectations.
Jennifer
Stayed 2 nights in Mar 2024
Response from Manager on 25 Mar 2024
Thank you for your review. We appreciate your business. Hope to see you again soon.
Thank you for your review. We appreciate your business. Hope to see you again soon.
8/10 Good
Sara
17 Mar 2024
Sara
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Thank you for your review. We are happy you chose to stay with us. Feel free to stay with us again on your next trip.
6/10 Okay
Lynnie patry
17 Mar 2024
Lynnie patry
Stayed 1 night in Mar 2024
Response from SirJohn on 9 Apr 2024
Lynnie,Thanks your taking the time to leave us a review. We try to earn 5 out of 5 stars with every guest feel free to give us a call and let us know what we could improve on to earn those extra stars.
Thanks Olga,We appreciate when guest like you take the time to leave us a review. We are so glad that you found the property good and clean. We can't wait to have you back. Until then safe travel my friend.
8/10 Good
Terry
12 Mar 2024
Terry
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Thank you for your review. We appreciate your business. Hope to see you again soon.
It was good to see the room renovated and spacious and clean. It would be nice if the lobby and breakfast area were modernized as well.
Lisa
Stayed 1 night in Mar 2024
Response from Manager on 13 Mar 2024
Thank you for your review. We appreciate your business. Hope to see you again soon.
8/10 Good
Elizabeth
Travelled with family
3 Mar 2024
Liked: Staff & service
Staff were nice. Antique furniture in the lobby was cool. Floors were dirty in room. Loud outside and parking was tight.
Elizabeth
Stayed 1 night in Mar 2024
Response from John on 3 Mar 2024
Elizabeth,Let me start off by thanking your for your feedback. Its imperative that we receive feedback such as yours, so that we can continue to improve our staff and our facilities. In South Carolina you will find lots of little antique stores so we have a few pieces to bring out our southern charm as well. We are sold out many night so we apologize for the tight parking. We do apologize for any noise issues you might have encountered please inform our front desk if it ever occurs again. We strive to make you happy and appreciate you staying with us. Have safe travels!
4/10 Poor
KIMBERLY
Travelled with partner
26 Feb 2024
Liked: Staff & service
Disliked: Cleanliness
Very dissatisfied with the cleanliness of the room. Smelled stale, hair in the tub, stained facecloth and used facecloth forgotten on shower rod. 😳
KIMBERLY
Stayed 1 night in Feb 2024
Response from John on 26 Feb 2024
Kimberly,Thanks for taking the time to reach out to us. We take great care in making sure cleanliness is our top priority. It seems some how that we failed to deliver on that expectation and for that we truly apologize. We have shared your review with our staff and management team to make sure this doesn't happen again. We ask all of our guest to let us know of any issue with a room upon arrival so that we can offer corrective action. We do have on call housekeeping staff to take care of any guest concerns upon arrival.
2/10 Terrible
Brian
21 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Sketchy area. Room wasn’t bad and the staff was nice.
Brian
Stayed 1 night in Feb 2024
Response from John on 26 Feb 2024
Thanks for taking the time Brian to leave us a review about your stay. We have a great facility with brand new renovated rooms, we have 24 hr housekeeping service and we also have a security guard that walks the property at night. We take our guest security very seriously so if you ever have a issue on our property let us know.
Rooms are nicely renovation. Smells fresh. Comfy beds. 2 down sides: 1-right next to freeway, super noisy
2-floors were dirty, were not cleaned well. I had to clean them with wet napkins
Vera
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Thank you for your feedback. We apologize for any inconvenience we may have caused. We try our best to resolve any unfortunate issues. Hope to see you again.
10/10 Excellent
Lee
15 Feb 2024
Lee
Stayed 1 night in Feb 2024
Response from Manager on 20 Mar 2024
Thank you for your review. We appreciate your business. Hope to see you again soon.
Dear Steven, thanks for your feedback. We appreciate your input and are concerned about your rating. According to our hotel protocol, if there are any issues during check-in, we take immediate corrective action to fix any problem. If there is any other issue during your stay, we address it seriously. Kindly let us know what prompted you to give us 2 out of 5 and how we can improve that to a 5. We have newly renovated rooms with new furniture, LVT flooring, microwaves, and TVs. We also have free high-speed internet, 24-hour CCTV surveillance, security on the premises, and complimentary breakfast in a clean and safe environment. We are sorry for any inconvenience. We hope you return to our hotel and give us another opportunity. Have safe travels, and we hope to see you again soon.
10/10 Excellent
Nicolas
5 Feb 2024
Liked: Amenities
Great stay
Nicolas
Stayed 1 night in Dec 2023
Response from Hotel Management on 6 Feb 2024
Thanks, Nicholas. Thanks for your review. We greatly appreciate you took the time to write this review. We hope to see you again. Safe Travels...
6/10 Okay
James
3 Feb 2024
Liked: Staff & service
Friendly staff. Breakfast very limited. Old facility.
James
Stayed 1 night in Feb 2024
Response from Hotel Management on 6 Feb 2024
Dear James, thanks for your feedback. We appreciate your input and are concerned about your rating. Our breakfast is complimentary with at least three juices, coffee, tea, yogurt, fruit cups, oatmeal, and waffles. We changed our bagels and blueberry muffins with waffles based on our guests' feedback. We accommodate breakfast per guests' feedback within our budget limitations. Based on our recent guest feedback, we are changing our breakfast from waffles to cereals and toast. We cannot offer a wide variety because of high inflation, cost, and budget limitations. Our breakfast is complimentary, and our room rates are very competitive compared to other motels in this area. Also, you can compare the prices with other Days Inns, so we are trying our best to accommodate our guests within our resources. On another note, we have newly renovated rooms with new furniture, new LVT flooring, microwaves, and TVs. We also have free high-speed internet, 24-hour CCTV surveillance, and security on the premises in a clean and safe environment. We are sorry for any inconvenience. We hope you return to our hotel and give us another opportunity. Have safe travels, and we hope to see you again soon.
The gentleman who checked us in was named Chauncey. He was the best. Very informative, helpful, polite, and treated us with respect and kindness. We had some trouble with our door lock and he hiked to the back where our room was and found that it was indeed faulty so he gave us a new room very quickly. Nice guy and very helpful.
Ronald
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb 2024
Thank you for your review. We appreciate your business. Hope to see you again soon.
10/10 Excellent
Benjamin
30 Jan 2024
Benjamin
Stayed 1 night in Jan 2024
Response from Manager on 20 Mar 2024
Thank you for your review. We appreciate your business. Hope to see you again soon.
6/10 Okay
Frances, Allentown
27 Jan 2024
Liked: Property conditions & facilities
The room and bathroom were clean, the floor was dirty
Frances
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Thank you for your feedback. We apologize for any inconvenience. We try very hard to resolve any issues, which are brought to our attention. Hope to see you again.
8/10 Good
Bryan
19 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Bryan
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Thank you for your review. We appreciate your business. Hope to see you again soon.
Thank you for your review. We appreciate your business. Hope to see you again soon.
6/10 Okay
Lynda
14 Jan 2024
Disliked: Staff & service
Lady in the morning was very rude! The fellow who checked us in at night was lovely. Lady in am said there was no milk for cereal this seemed odd when one usually needs milk for porridge…
Lynda
Stayed 1 night in Jan 2024
Response from Sir John on 14 Jan 2024
Hi Lynda,First let me start by thanking you for staying with us and that I apologize that any member of our staff would come off as being rude. I will share this review with our staff so we can retrain on behaviors that may be perceived as rude. We are currently working to improve our breakfast options as we continue our renovations at the hotel. We have reduced the number of breakfast items to prepare for this transition and new look that is coming. We can't wait to see you on your next trip and promise it will be even better.
6/10 Okay
Curtis A.
Travelled with family
13 Jan 2024
Liked: Staff & service
N/A
Curtis A.
Stayed 1 night in Jan 2024
Response from Manager on 15 Jan 2024
Thank you for review. We apologize for any inconvenience you may have acure at our facility. Hope to see you again soon.
Very surprised! Super clean bed super comfortable! Would stay again
Jorge
Stayed 1 night in Jan 2024
Response from Sir John on 14 Jan 2024
Hi Jorge,Thanks so much for taking the time to leave us a review. I'm so excited that you were very surprised and in a good way. Reviews like yours is what we aim for to offer a pleasant environment to our guest to enjoy relaxation. We can't wait to see you on your next trip. Again thanks for staying with us.Thanks, Management.
4/10 Poor
Jennifer
Travelled with family, Travelled with family and small children, Business traveller
It was very dirty you can see the stains on the floor that it wasn’t mopped. The room smelled weird. The heater wasn’t working. Overall bad experience the bed was lumpy and the pillows were horrible.
Jennifer
Stayed 1 night in Jan 2024
Response from Manager on 11 Jan 2024
Thank you for your feedback. We apologize for any inconvenience you may have accrued at this facility. We try very hard to address any issues which is brought to our attention. Hope we see you again.
We were made to feel welcomed upon arriving Manager was very cordial our room was neat clean and fresh . We stopped during a severe storm lights all over town went out but Hotel had a way to keep the lights on.
Rose
Stayed 1 night in Jan 2024
Response from Manager on 11 Jan 2024
Thank you for your review. We appreciate your business. Hope to see you again soon.