Ratings based on 3,615 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from palm beach gardens fl

motel room at price of resort

Posted 22-Sep-2017
Pros: Decorations themes pool
Cons: Size of room and beds for the price
Location: Location near to Disney springs for shopping and dining. Bus waits were long
Long check in. Several empty kiosks for check in. Tiny room and beds. Cheaply made. Paintings and decorations throughout were nice for kids. Little kids will enjoy the place due to design
5 out of 5
Recommended
for Everyone
by A verified traveller

It is very safety for kids.

Posted 14-Sep-2017
it is very nice and safety for kids and all the family
2 out of 5
by A verified traveller

Escaping the hurricane

Posted 13-Sep-2017
Pros: Nothing
Most important was the fact that Expedia did not tell us the price included a meal plan. We woud not have taken it had we known. We prepared food to take with us.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Sep-2017
チェックイン時の説明が簡単すぎる。QUICK-SERVICE DINING PLANの案内が一言も無かった。 5泊しましたが、最初の2回だけしかシャンプーなど置かれていなかったので後はその都度ハウスキーパーに連絡をしてもってきてもらわないといけなかった。 チェックアウト時、3時15分の空港バスの予約のため2時半からフロントに並びましたが、3時にやっとチェックアウトが出来た。夜中のためフロントに2人しかいなかったし、チェックインの人の為時間がかかりこちらは飛行機に乗るためのバスに間に合うか待っている間、とてもいらいらした。チェックアウト時はOKと言われたでけて終わりました。急いでいたので精算したレシートを要求するのを忘れた。
5 out of 5
Recommended
for Everyone
by A verified traveller from Nassau, Bahamas

Lovely experience for the entire family to enjoy

Posted 11-Sep-2017
We planned a one day trip to Disney just to try it out as a family, but especially for the kids. I didn't imagine I'd fall in love with it too! Seeing our kids enjoy everything about it made it more fulfilling. Everything is colorful and vibrant. The lobby at Art of Animation is awesome and can truly make any adult feel like a kid again. I love the car designs and displays along the wall way. From the website to the front desk, everyone is pleasant and organized and well thought out for every need. I just have to remember to wear more comfortable shoes! We'll definitely be back again for a much longer stay and to see more attractions.
3 out of 5
by A verified traveller from Philadelphia

Posted 10-Sep-2017
Rooms are old and look more like a motel than a Disney hotel. Worst thing is check in or check out. Had to wait in line for over 1hr . Really Disney 1hr check in in 2017 ??? Pool is big but they close it for no reason even if there is no rain in sight . Would not recommend if you have small kids and plan on going to the pool often.
5 out of 5
Recommended
for Families
by A verified traveller from Tennessee

Disney transportation

Posted 09-Sep-2017
The only concern we had was the amount of time it took to get transportation back to the resort from the parks. The bus was supposed to pick up at 20 minute intervals. It ranged from 45 minutes to one hour. It was very inconvenient especially for families with children who had spent all day in the park and was very tired.
2 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Sep-2017
It was pretty bad booking through Expedia. All of of our Disney bookings somehow got messed up for our magic bands and even our tags for the magical express had our names spelled out wrong.
4 out of 5
Recommended
for Everyone
by A verified traveller from Georgia

Yearly Disney Vacation

Posted 07-Sep-2017
We take a yearly Disney trip and this was a second time staying at AoA Resort. We've stayed at all the "value" resorts and some of the moderate ones. We like the suites at AoA but I recommend the Cars suites versus Lion King. We love Disney and choose to pay the extra money to stay on Disney property for the "extras" and magic that Disney offers. Although it's a little more, we think it's worth it.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Sep-2017
Amazing and wonderful experience. Hotel staff was welcoming and accommodating. Would most definitely return to stay at this hotel!