Nobody to help open heavy front doors when hands were full with luggage. Remote in room didn't work, call put in to front desk and after being told they would send someone up, nobody ever showed. People in room next to us were extremely loud at 5:30am and woke us up.
This high design hotel has really big rooms by New York standards and lots of lovely features (such as the free tea and coffee, snacks and wine hour) that feel a bit more special than other places. The staff were really helpful and relaxed without being overwhelming. Located a bit away from the midtown hype but really well located for several subway lines and with a number of good bars and restaurants within easy walking distance. I'd definitely go back!
The first thing you realize when arriving at the Gild Hall is the great location. Located in a great spot in the financial district next to great shopping, restaurants, and anything else you need. Great stay for a vacation, as well as a business trip. Everything you need is close by. Then when you step into the hotel is when all the great things about this hotel come out. The staff is the friendliest staff at any hotel in Manhattan, and we have stayed at a lot. The restaurant is fantastic, the lobby and other common areas are awesome! The rooms are really great, very comfortable with all the amenities you need. And if there is something missing, the staff is there to get it for you. We have stayed here multiple times, and will continue to for our monthly Manhattan visits. I actually had one staff member during one of our visits run around the corner to a store to buy me something when I had mentioned to him that I had to go out later in the day to seek out the item. Who does that?! The staff at the Gild Hall does.....stay here if you can, you will thank me :)
Not enough elevators. Was sometimes waiting 15 minutes for the elevator to come. Couldn't take the stairs because we were on the 15th floor. The staff was great though and the location was very convenient.
Traveller from Philadelphia, PA
The Doubletree Hotel NYC - Financial District rises high above the Stone Street Historic District just blocks from the NYSE …More
The major let down was the check in time, too late. We could not get in our room until 2:00PM, others let us in at 10AM. Other than that, room was small and narrow but large in its own way. The bed was a full size even though we requested a king, but we made it work. Room was very clean and no complaints room wise. Overall it was a lovely room and a great location, there's a lot of food choices (a lot) within walking distance. Highly recommend it
Pocket Guide: New York Wall Street - Financial District Hotels
Wall Street comes to life before dawn as traders rush to Lower Manhattan to make and break deals. But finance is just one aspect of Lower Manhattan, where colonial churches stand next to skyscrapers. Within the district, rebuilding continues at Ground Zero. At Battery Park, ferries depart for Ellis Island and the Statue of Liberty, America’s beacon of freedom.
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