Ratings based on 134 Verified Reviews

2.2 out of 5
29% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.3 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Mason Michigan

Posted 05-Sep-2017
Pros: It was in a good location for resturants
We had a problem with our TV working and the maintenance man couldn't fix it so he got us another room which we much appreciated as we also had kids above us who were jumping off the bed and running back and forth which was loud and annoying
1 out of 5
by A verified traveller

Disgusting room

Posted 21-Aug-2017
The room was supposed to be no smoking and it smelled like an ashtray! The other rooms were worse they smelled like cigarettes and pot! There were cigarette burns in the bedspread and no garbage can in the rooms. Everything was falling apart!
3 out of 5
Recommended
for Everyone
by A verified traveller from Thub of Mich

my stay

Posted 18-Aug-2017
Pros: It was in a decent location & the room was comfortable.
Cons: there needs to be more food out for breakfast & it needs to be fresh.
We stayed 1 night & picked this hotel because it said it had breakfast. When we went to eat in the morning there was very little to eat or drink..the orange juice looked old and there were maybe a bowls worth of 1 kind of cereal & 1 slice of bread..We ended up leaving & spending money at a restaurant for breakfast which we hadn't planned on doing..The staff was friendly & the room was clean & adaquate.
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent

Posted 17-Aug-2017
Guys at check in were decent. Chatted me up a bit about my stay. Went to stay the night for s local concert. There was a pool it was clean and decent. For the shape of the cement and a few blemishes on the building the room was actually decent. The walls and floors were clean. Stand up shower. Bathroom was clean except the old scary toilet seat was yellow and chipped up. Our air conditioner wasn't working and so it was warm in our room and sometime in the middle of the night it kicked on and we were freezing.
3 out of 5
by A verified traveller

Posted 27-Jul-2017
The location is ok. But the room is not as clean as I expected.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jul-2017
It was fine. Could use improvements seemed to be customers of not so great quality.
1 out of 5
by elizabeth

Poor condition, poor service!

Posted 15-Jun-2017 on Hotels
We arrived and found we had NO air conditioning. We had to take the room due to all area hotels being booked for the cheerleading competition that was going on in Grand Rapids that weekend. We were all quite uncomfortable that night. When checking out I asked if we would be compensated due to the air not working since other customers had been telling us they had been given discounts. The woman at the desk refused. She said I would have to contact hotels.com for them to call the hotel to see what compensation they give me. By this time I was quite upset and did let them know they would be receiving a poor review from us.
1 out of 5
by Maree

Nothing good to say.

Posted 10-Jun-2017 on Hotels
No aircon, poor wifi, nonsmoking room stunk of smoke, dirty floor, paid for queen bed and got a double.
4 out of 5
by Christine

If you have to stay somewhere...

Posted 09-Jun-2017 on Hotels
It was okay
3 out of 5
by Lois

Posted 02-Jun-2017 on Hotels
I didn't stay there because their air conditioning was broken so they were will