- Liked: Staff & service
We were a little underwhelmed on arrival. With a name like "Lux Aparts", we expected an amazing space however after climbing three flights of stairs with our tired children and luggage, we were a bit disappointed that we have to make one of the beds up ourselves. Whilst the apartment was clean there was damage to the kitchen cupboard, marks on the walls and it just looked like it needed some repair. When we arrived we were greeted by a friendly security guard but without him we wouldn't have been able to gain entry. Having booked the stay whilst already on holiday and no access to our email we were not aware that ID and a deposit were required. We simply wrote down the booking number as we had with other previous locations. We were able to sort this out pretty quickly but like I said if the security guard hadn't been there, it would have been much more difficult!