Reception hall

Reviews of Four Points by Sheraton Wakefield Boston Htl&Conference Cntr

3.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 1001 reviews" "
Rating 8 - Good. 320 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was seamless and staff were friendly!
Stayed 1 night in Mar 2024
Response from Kyle S on 15 Mar 2024
Wonderful to hear that you enjoyed your stay with us as well at the check in process and our friendly staff. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Duran

Stayed 1 night in Feb 2024
Response from Kyle S on 24 Mar 2024
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. We had an issue with no hot water the last day which turned out to be something needed to be reset. Staff was friendly and polite!
Stayed 2 nights in Feb 2024
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff!
Stayed 2 nights in Jan 2024
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

2/10 Terrible

Elizabeth

Disliked: Staff & service
I arrived at 12:10 am and there was no staff to be found. I had to find another place to stay after traveling all day. Any stranger could of walked in and accessed the propery.
Stayed 1 night in Dec 2023
Response from Kyle S on 15 Feb 2024
Hello Elizabeth, I apologize this was your experience of our hotel. We always have staff on property, however during the overnight shifts the auditor may not be present at the desk but there is a bell available to ring for service. I am so sorry that this was your first impression of our property. Please feel free to give us a call here at the hotel if there is anything that we can do to accommodate. Thank you.

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So great. Easy off the highway. Right behind a huge marketplace. Hotel is up to date and clean. Pub/bat is great
Stayed 1 night in Dec 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

10/10 Excellent

ROBIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kyle on 15 Feb 2024
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Oct 2023
Response from Kyle S on 15 Feb 2024
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kyle S on 15 Feb 2024
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Lori, Oxford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Right off 95, but commute into Boston is lengthy. Too bad they didn’t have dinner, the bar has a few items. No pool, has a gym. Room was clean! Close to shopping and food areas.
Response from Kyle S on 15 Feb 2024
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, will stay again!
Stayed 4 nights in Nov 2023
Response from Kyle S on 5 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

6/10 Okay

Chantal, Columbus

Travelled with partner
Liked: Staff & service, amenities
Nice hotel, room was clean and bed very comfortable. The bathroom was in need of an update though….very old fixtures and vibe. Hotel allows dogs which is great for dog lovers but annoying when you’re trying to sleep and the dog next door barks all night. If they’re going to allow dogs, they should put those guests in a different part of the hotel so not to disturb other guests. The breakfast was decent but i hate eating off of paper plates and plastic flatware. All in all a decent place for one night, i would have asked for a different room away from the barking dogs if i planned to stay longer.
Stayed 1 night in Nov 2023

8/10 Good

William, Concord

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel at which we've stayed many times. This time, however, one of this 11 story hotel's two elevators was out of service for "renovations". This was unacceptable. In addition, room have recently been very nicely updated. The beds, however, have not. The bed in our room was saggy and appeared old.
Stayed 2 nights in Nov 2023

10/10 Excellent

Grisell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Everyone was very friendly and the entire hotel was clean! The lobby was very warm and welcoming!
Stayed 4 nights in Nov 2023
Response from Kyle S on 5 Dec 2023
Wonderful to hear that you enjoyed your stay with us as well as our staff and the lobby. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful hotel.
Stayed 2 nights in Nov 2023
Response from Kyle S on 5 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Tania

Stayed 2 nights in Nov 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

8/10 Good

Erin

Travelled with family
Nice renovations
Stayed 1 night in Nov 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

8/10 Good

Bruce

Travelled with partner
Easy access to restaurants and retail. Good friendly service at restaurant and check in. Lifts were not functioning properly and shared with back of house functions.
Stayed 1 night in Oct 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel! Comfortable rooms/beds, helpful staff!
Stayed 3 nights in Oct 2023
Response from Kyle S on 5 Dec 2023
Wonderful to hear that you enjoyed your stay with us as well as the room and our staff. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay. Staff was friendly and helpful. Breakfast was great!
Stayed 3 nights in Oct 2023
Response from Kyle S on 5 Dec 2023
Wonderful to hear that you enjoyed your stay with us as well as our friendly staff and the breakfast. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

8/10 Good

TONY

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was convenient to Salem
Stayed 1 night in Oct 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pet friendly!
Stayed 3 nights in Oct 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Oct 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

10/10 Excellent

Kerriann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

8/10 Good

Paul

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Not great for the price.
TV didn’t work (could turn on and off but couldn’t use other buttons), and there was a hair in the sink, but breakfast was decent and beds super comfortable. And the location is quiet and convenient.
Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed help printing something and the person who helped me was very friendly and wanted to make sure that I was able to accomplished what I needed to do.
Stayed 2 nights in Oct 2023
Response from Kyle S on 5 Dec 2023
Wonderful to hear that you enjoyed your stay with us as well as our friendly staff. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

6/10 Okay

Russell, Miami

Disliked: Cleanliness, amenities, property conditions & facilities
Poor upkeep, no room service, stuck in covid times… horrible parking
Stayed 4 nights in Oct 2023

8/10 Good

VIRGINA D, Simpsonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice and beautifully decorated hotel. The rooms were very clean and bed was very comfortable. The complimentary breakfast was a feast so A to that. The only downside was the limited dining options in the area but I would stay there again.
Stayed 1 night in Oct 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good hotel to stay for my work trips
Stayed 2 nights in Oct 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Room was clean, but large trash cans always in the hallway are gross.
Stayed 2 nights in Oct 2023

6/10 Okay

Yeon jin

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
They had warm apple cider and a fire in the fire place.
Stayed 1 night in Oct 2023
Response from Kyle on 19 Oct 2023
Dear Gina,Its wonderful to hear that you enjoyed your stay with us as well as the apple cider and the fire place! Thank you for staying with us!

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great breakfast
Stayed 1 night in Oct 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

8/10 Good

Elaine

Stayed 2 nights in Oct 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

8/10 Good

Terese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located.
Stayed 3 nights in Oct 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!

6/10 Okay

Valerie

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfy. The staff was friendly and helpful.
Stayed 1 night in Oct 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

10/10 Excellent

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place
Loved the place and the folks there were great!!!!
Stayed 1 night in Oct 2023
Response from Kyle S on 21 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!

6/10 Okay

Jennifer

Travelled with family
Very good location & good breakfast!
Stayed 1 night in Sep 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!