overall, everything was "pleasing" to "good".. Hotel staff very friendly and helpful. only negative was a big stain on the carpet in the living room, and found a couple of huge roaches (1 dead and 1 alive) in the bathroom and bedroom. We were out and about for a week so it was no big deal as we did not spent too much time in the room other than for sleeping. well kept grassy areas and movies available if for free if you need to stay indoors (tropical storm Kilo was threatening Kauai so we had a backup plan just in case)
A great little hotel just up the road from Lihue, a few blocks from the town of Kapaa. We were hiking all over the island for three days and didn't need anything fancy or romantic as it was and mother son trip. Great place for great value. The rooms were clean and roomy. The bathroom was nice and there were two nice pools available as well as a lovely little beach at the edge of the lawn. They had a little coffee area in the mornings set up for the guests as well. It was a perfect place to crash each night after long days of exploring. It was under construction in one area and I'm hopeful that when they complete it the prices won't increase.
We had a room with a great view and was very comfortable. Fully equipped kitchen including cooking utensils as well as a washer and dryer in the unit. Nice bed and a large bathroom with a good shower and nice linens. Great sitting area and nice eating area in the kitchen. Great view of the pool and ocean and the grounds are immaculate and very nicely landscaped. The pool is not really for swimming but is great for cooling off and lounging. The beach is not a swimming beach but there is a nice one close by. There are 2 restaurants on site, one at the pool which serves drinks and sandwiches and a fine dining restaurant that is only open for dinner. The food at the pool is very good and the Hukilau which is the fine dining is fantastic. The resort is located next to a shopping center which is in the process of being renovated but has some nice shops and some good food venues. The shopping center hosts a farmer's market on Tuesdays and Thursdays and there is a lot of good fresh local produce for sale. The staff is very welcoming and very helpful. The property is a part of the Shell vacation Club and you will be "encouraged" to attend a sales presentation which we did. The presentation was not high pressure but was medium pressure and occupied about 2 hours of time. The only other negative was that the wi-fi service was spotty and kept going down and we had to reconnect, sometimes, multiple times during the day. Still, we think that this was the perfect vacation spot for us.
We arrived around 10 at night because our flight was late. We had called and they had the keys waiting at Security. We opened the sliding glass doors and you could hear the ocean roll in. So we slept that way. I took my grandson on this trip and the single beds were perfect for us.
The young gal at the front desk was considerate and kind! First she changed us to a room upstairs on the end. (I forgot the problem.) The view was spectacular both directions. Whenever we needed to know something or just a suggestion of what to see or how to get there - she really helped us. I can't remember her name but I will never forget her kindness!
Traveller from Indiana
On the East side of the Garden Isle of Kauai between the historic towns of Kapaa and Wailua rests an oceanfront getaway like …More
"Remodeled and roomy, but hard to find and no A/C"
This complex had some big pluses and minuses. On the plus side, it was very roomy and beautifully remodeled. For the money, two bedrooms plus full kitchen and large lanai was more than we expected. A code at the door instead of a key meant we could all go out independently and not worry about sharing or losing keys. It worked great for our family of four. However, without A/C and situated perpendicular to the sea breezes, the unit got very hot and stuffy even when it was cool and breezy outside. Also, check in was very confusing! With no sign showing this was a Castle complex, and the "lobby" being located down the street next to a restaurant make it very hard to figure out where to check in, especially if you are arriving at night. It took some creative internet use to even find the right phone number to call and ask where to go. It looks like a regular apartment complex and not a hotel. Make sure to plan ahead if you are arriving late at night. Finally, housekeeping is only provided for stays 7 days or greater, and only every 4 days or so. This was fine for us, but could be an issue if you want fresh towels or something cleaned. Overall, it is bigger and nicer than anything else in the area for the same price. But without A/C, it can get hot in the summer, and check in signage could be greatly improved.
The hotel is near the airport.After a 20 or so hour trip, it was very good to have a room nearby so that we did not have to drive a long distance to our accommodations for our three week stay on the island. Hotel is old and little tired but convenient and inexpensive with helpful staff. Unfortunately for us, we learned that probably on our next trip to Hawaii, it will be a remodeled hotel, and we won't have our inexpensive room. We may stay anyway because of the location and convenience!
Big condo on the beach, super convenient with locale and Safeway right across the street. Rooms giant, Pool was great--great to come with a group or family reunion. The reason it was a 4?-the hotel described our room as "mountain view"but what they should have called it was Safeway and parking lot view. That Was not clear. Can't dine on the terrace overlooking parking lot, busy road, Safeway and then mountain view?!? Spend the money and get ocean or pool view!!! I tried to change but they were full! Also the ocean was beautiful but was not a swimming ocean for kids. But lots of pools in 5-10 min driving distance. You have to rent a car here! Hotel was a little chintzy on the bath towels. You had to wash the towels daily or you didn't have enough. Having a washer/dryer in Hawaii?! Essential!!!Our elevator was making clunking noises and finally went out, luckily we were on the 2nd floor!
Located on the south end of the famed Coconut Coast, Wailua sits at the mouth of Hawaii’s longest navigable river. This area was once favored by royalty and is dotted with sacred Hawaiian sites. Today, kayakers and adventurers use the town as a base to explore the Wailua River, Wailua Falls, and the 19th-century plantation village of Kapaa.
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