Loved this hotel. Staff was great, free valet was great. The pool was more for soaking then swimming and the hot tub was an out of date beach comber. But... don't let the pool keep you out of this hotel. It was quiet and friendly, location was great and the Kai Kanani sailing charters (which is a must do) leave from the PERFECT BEACH. I would stay here again:) We also checked in very late and had not had anything to eat, the staff opened up the store for us. We were extremely happy about that!!
The best place to travel with your whole family! Espessialy when you have kids. We walked in with a wow and after checking in we found our room in no time. The gardens and water park are a great way to keep you kids entertained and the beach was just perfect. The rooms are clean but just a bit out dated with a few things. Overall experience was the best vacation I have ever taken. Customer service was excellent and the staff were absolutely amazing and friendly! Will defiantly go back again!
"Beautiful Property Close to Everything in Wailea"
Just returned from an amazing 10 days in Maui where we stayed the whole time at the Palms Wailea Outrigger. I took my wife and two daughters as well as my 80 year old Dad so we had all the generations represented, ha ha! Upon our delayed midnight arrival we were happy to see that someone from the property stayed to greet us even though it was an hour past the closing time of the office. They could have easily just left a key with security for that night but it showed they cared about the personal touch. We had a small hiccup with the room unfortunately that first night but Matt, the Manager, quickly made up for it which really helped us enjoy our stay. We found our room to be very spacious and well kept and all the beds were quite comfortable especially in the Master. The kitchen was well stocked for us to cook our breakfasts and suppers as we ate most lunches off property. The BBQ ran almost everyone night and we could eat out on the large lanai space we which we all enjoyed. We stayed in Maui last year at the fancy Westin Kaanapali Villas but enjoyed our stay here at the Palms much better with its boutique feel and spacious rooms/kitchen. We didn't have to go buy boogie boards or beach chairs to leave behind like last year as they were in the room and Matt even tracked us down an umbrella for the beach upon my request. Every night guests gathered around the pool to watch the sunset over the ocean as the property is set up perfectly for this. Definitely will stay again!
Our jaws dropped as we entered our beautiful condo that was bright and airy and looked straight down to the beach. After a few days in the overwhelming crowds in Honolulu, we were thrilled to be in a quiet, relaxing place to really let our hair down and enjoy a gorgeous, quiet beach.
We were equipped with everything we could possibly need, including a small ice chest to take with us on our trip to Hana. The staff responded to our needs quickly and pleasantly.
The location included a nice rock set up for snorkeling as well as swimming. I cannot say enough about how we enjoyed our stay. We hope to return someday.
Golf, golf, and more golf: the Wailea Golf Club’s three courses are a main attraction. Particularly, its Emerald Course is renowned for being one of the most friendly for women. Because the club is seaside, golfers can squeeze in seasonal whale watching during tee time. Shoppers can spend a few greenbacks at The Shops at Wailea, an upscale galleria with Gucci, Louis Vuitton, and Tiffany & Co.
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