Front of property

Reviews of T & J Motel

3 out of 5
T & J Motel
Hastings Road, Flimwell, Wadhurst, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 108 reviews" "
Rating 8 - Good. 28 out of 108 reviews" "
Rating 6 - Okay. 8 out of 108 reviews" "
Rating 4 - Poor. 2 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a bit remote so don't expect to get a taxi to anywhere so will need a car. The 'included breakfast' is some cornflakes. Room was okay but traffic noise was intrusive, water pressure in bathroom was low but the room was adequate. Mirrors on the wall were hung really low which was a little strange.
Stayed 1 night in Mar 2024
Response from EE on 28 Mar 2024
Hi Matthew, thank you for your review. We're sorry you had a few problems, we're always available on the phone to help. We will review the mirrors, we've not had that feedback before!In regards to breakfast, you should have had a loaf of bread, selection of cereals, a variety of jams and spreads, orange juice, tea, coffee and milk. Apologies if all of these things were not included. We do provide a list of local taxi companies, but if you were to view the site on a map, you would see it is rural and not in walking distance of a train station, for example.

10/10 Excellent

Phil

Stayed 1 night in Jan 2024
Response from EE on 25 Jan 2024
Thanks for a great review! Hope to welcome you again soon.

10/10 Excellent

Phil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from EE on 18 Dec 2023
Thanks for a great review!

10/10 Excellent

Phil

Stayed 1 night in Dec 2023
Response from EE on 18 Dec 2023
Thanks for a brilliant review!

10/10 Excellent

Phil

Business as usual
Simply perfect, as usual. No problems in any area. This is my go-to venue for what are usually short stay visits to the area & I have no intention of staying elsewhere unless by any chance no rooms are available - & so far his has never happened!
Stayed 1 night in Nov 2023
Response from EE on 20 Nov 2023
Thank you for a great review. We look forward to seeing you again soon.

6/10 Okay

SEAN

Travelled with family
Liked: Cleanliness, amenities
The property was clean, modern and basic. No frills. Not memorable, just ok. Ripped the skin on my heel, just prior to going to bed, on a screw which was proud and sticking up by about 5mm from a gripper rod threshold which joined the carpet from the hallway to the main space of the room. Which wasn't ideal being that I was staying there overnight, to ensure locality to run the Bedgebury half marathon the following morning. Breakfast left in room was better than nothing, though a bit frugal in my opinion. For £130 pounds for my wife , young daughter and myself, I genuinely do not feel We got much value.
Stayed 1 night in Oct 2023
Response from EE on 30 Oct 2023
We're sorry to read that you caught your heel. We will check all thresholds to ensure this doesn't happen again.The breakfast is complimentary and we have not increased our prices to include it. It's a simple but sufficient breakfast of bread, cereal, milk, spreads, juice and hot drinks to get you started in the morning.We do look at the market to keep our rates competitive and believe we do usually achieve this, but we will review it.

8/10 Good

Man Hong

Stayed 4 nights in Aug 2023
Response from EE on 18 Nov 2023
Thanks for a great review!

10/10 Excellent

Phil, N.E. Lincolnshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a number of times & everything is always spot on - that’s why I keep coming back! Highly recommended.
Stayed 1 night in Oct 2023
Response from AM on 8 Oct 2023
Thanks for your review, hope to see you again.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pleasant stay would use again
Stayed 1 night in Sep 2023
Response from EE on 25 Sept 2023
Thanks for a great review! We look forward to welcoming you again soon.

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from EE on 19 Sept 2023
Thank you for your kind review.

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had very comfortable stay in the chalet. It was very clean and tidy with plenty of storage and space. Presentation was lovely and welcome pack for breakfast a great gesture. Power shower was fab! Only things missing from my stay was a mirror...struggled to dry my hair and a towel rail..no where to put wet towel. Otherwise a very pleasant stay which suited my needs
Stayed 2 nights in Sep 2023
Response from EE on 19 Sept 2023
Thank you for your review. We are installing a mirror this week and we will review the towel rail situation. We're so glad you enjoyed your stay, other than these two things! We hope to welcome you again soon.

10/10 Excellent

Pauline

Stayed 2 nights in Sep 2023
Response from EE on 19 Sept 2023
Thank you for your great review!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from EE on 11 Sept 2023
Thanks for a super review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome. Just an overnight stay for us at a very warm time. We were provided with a desk fan to keep us cool.
Stayed 1 night in Sep 2023
Response from EE on 11 Sept 2023
Thank you for a lovely review. We hope to welcome you again soon!

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien. Toda de la habitacion era limpiassima. Las campas y los otros meubles eran solides y muy confortables. el desayuno fue perfectamente, con leche y pan y jugos y muchas bastante suficiente para esta familia.
Stayed 1 night in Aug 2023
Response from EE on 31 Aug 2023
Wow! We're so glad you enjoyed your stay.

10/10 Excellent

Yaryna

Stayed 1 night in Aug 2023
Response from EE on 31 Aug 2023
Thanks for a great review!

6/10 Okay

david

Stayed 1 night in Aug 2023
Response from EE on 31 Aug 2023
Hi David,We hope you enjoyed your stay. If there's anything we could do to improve next time or for future guests, please let us know!

10/10 Excellent

Sally

Stayed 1 night in Aug 2023
Response from EE on 31 Aug 2023
Thanks for a great review!

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and friendly
Check in was easy and staff very friendly. The room was well furnished and we appreciated the continental breakfast.
Stayed 4 nights in Aug 2023
Response from EE on 21 Aug 2023
Thanks for a great review! We hope to welcome you again soon.

10/10 Excellent

Terry

Stayed 1 night in Aug 2023
Response from EE on 31 Aug 2023
Thanks for a great review!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Wouldnt stay again!
Check in was good. Got to our room (which was clean), smelt damp, but we thought we'd live with that for the one night we were staying and opened the windows (didnt help though)! Tried to sleep that night but all four pillows were too thick and hard, too uncomfortable, even for my boyfriend who can usually sleep on any pillow. ( they're definitely not for front or side sleepers)! The worst to come was from the noise above us. There can't be any soundproofing as we could hear their voices, walking around, TV ( they were watching James Bond! ) and the noise from getting on and off their beds. There was no way we was going to sleep that night so we decided we'd be better off spending that time driving home rather than laying awake getting angry so we packed up our things and left at 11:30 pm. We couldnt say anything to the upstairs guests as they weren't being deliberately noisy, its just that there is no soundproofing. It was like having someone upstairs in your own house. We couldnt report it as reception was shut plus they had no vacancies so where could they have put us? Also, the wet room bathroom we didnt like because after a shower all of the bathroom floor is wet and difficult to dry! All in all, a horrible night and a waste of money.
Stayed 1 night in Aug 2023
Response from EE on 17 Aug 2023
We're sorry you didn't enjoy your stay. We do not normally have this kind of feedback.We have tried to identify the smell of damp but cannot smell it and cannot find a source, we think you may have been able to smell the new wooden table. Unfortunately, despite visiting Reception after checking in, this issue was not raised with staff so we were unable to help as we were not aware of the problem.We have not had problems with the pillows before, but we have changed them for new ones and would have been able to do this had staff been contacted when you discovered the issue.We have not experienced guests complaining about noise from neighbours that isn't excessive before and we have checked with our current guests whom have not identified a problem. The guests above you did make a complaint about noise which sounded like the ceiling underneath them being hit around 11PM.As you did not speak to staff, we were unaware of the problems and unable to try to rectify any of them. It clearly states on the Reception door that there is always someone on call with the phone number to use.Unfortunately, wet rooms do tend to get wet all over, but this means that room is accessible to all guests.Once again, we're sorry you didn't enjoy your stay and we hope you got home safely.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 1 night but was suitable for my requirements
Stayed 1 night in Aug 2023
Response from EE on 17 Aug 2023
Thank you for your review. We hope to welcome you again soon.

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Easy check in bit more room than a hotel nice to have sitting and kitchen area breakfast milk juice cereal very welcome spotlessly clean very good shower I would recommend a stay here However 1 thing to mention the hot water is blisteringly hot take care with children
Stayed 1 night in Aug 2023
Response from EE on 15 Aug 2023
Thank you for your great review! We'll adjust the water heaters to make sure they aren't coming out too hot. Hope to welcome you again soon.

10/10 Excellent

Morris James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from EE on 15 Aug 2023
Thanks for your great review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Would stay there again.
We were very late to arrive but were still met with a friendly face. Breakfast in the room was fresh and sustaining.
Stayed 1 night in Aug 2023
Response from EE on 14 Aug 2023
Thank you for your kind review. We hope to welcome you again soon.

10/10 Excellent

G

Stayed 1 night in Aug 2023
Response from EE on 14 Aug 2023
Thank you for your great review!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly recommend
Clean, comfortable and perfect for our needs. Milk, bread, toiletries and tea and coffee are a nice touch too.
Stayed 1 night in Aug 2023
Response from EE on 10 Aug 2023
Thank you for your great review. We're so glad you enjoyed your stay and hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and well presented double room. Mini breakfast was very welcome. All amenities working well. Slept very well in comfortable bed. Would recommend
Stayed 1 night in Jul 2023
Response from EE on 1 Aug 2023
Thank you for your lovely review.

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very well equipped, the bed was comfy and plenty of tea, coffee, milk, breakfast items etc were included. Would recommend.
Stayed 2 nights in Jul 2023
Response from EE on 1 Aug 2023
Thank you for your kind review. We hope to welcome you again soon.

8/10 Good

Ian

Stayed 2 nights in Jul 2023
Response from EE on 15 Aug 2023
Thanks for your review. We're glad you enjoyed your stay.

6/10 Okay

Kieran

Stayed 1 night in Jul 2023
Response from EE on 15 Aug 2023
Hi Kieran,We hope you enjoyed your stay. We're always looking to offer the best experience we can, so please do let us know what we could do to make your stay even more enjoyable next time. Thank you.

10/10 Excellent

Faria

Stayed 2 nights in Jul 2023
Response from EE on 15 Aug 2023
Thanks for your great review! We hope to welcome you again soon.

10/10 Excellent

Sally

Stayed 1 night in Jul 2023
Response from EE on 15 Aug 2023
Thanks for your great review!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and comfortable, great options for continental breakfast, ideal home from home stay
Stayed 1 night in Jul 2023
Response from EE on 10 Aug 2023
Thank you for your lovely review. We hope to welcome you again soon!

10/10 Excellent

rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and clean excellent staff enjoyable stay
Stayed 1 night in Jul 2023
Response from EE on 10 Aug 2023
Thanks for your great review. We hope to see you again soon.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
It appeared almost brand new it was immaculate The breakfast provided was exceptional
Stayed 2 nights in Jun 2023
Response from Emily on 4 Jul 2023
Thank you for your kind review. We hope to welcome you again soon.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, Clean and Friendly Staff at T&J Motel
Quiet, Clean, friendly Motel. Couldn’t of asked for more - let us check in earlier due to a wedding starting early. Had no issues parking and finding the room. Receptionist was very polite. Would recommend.
Stayed 1 night in Jun 2023
Response from Emily on 26 Jun 2023
Thank you for your kind review. We hope to welcome you again soon.

10/10 Excellent

Louise

Stayed 1 night in Jun 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quite in room even though at was next to a busy road due to double glazed windows. Very handy to have a microwave, fridge and kettle. Ordered breakfast but didn't realise it would be a pack of items to eat in our room. We would certainly recommend it and would stay there again
Stayed 1 night in Jun 2023
Response from Emily on 12 Jun 2023
Thank you for your review. We hope to welcome you again soon!

10/10 Excellent

Phil

Stayed 1 night in Jun 2023
Response from Annabel on 10 Jun 2023
thanks for your review

8/10 Good

Claire

Stayed 1 night in May 2023
Response from Annabel on 10 Jun 2023
Thanks for your review

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Annabel on 10 Jun 2023
Thanks for your review

10/10 Excellent

Sheila

Stayed 1 night in May 2023
Response from Emily on 17 Jun 2023
Thank you for your review. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three adult ladies shared a family room in the motel itself. The room was a good size and was very clean and comfortable. The bed linens and towels were spotlessly clean and new looking. The duvets were extremely cozy and warm.
Stayed 2 nights in Apr 2023
Response from Annabel on 10 Jun 2023
Thanks for your review

10/10 Excellent

Phil

Stayed 1 night in Apr 2023

8/10 Good

Jo-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as expected Motel to be - everything needed is available - perhaps in need of a little up-dating - so clean the room literally sparkled - would suggest Housekeeper is worth her/his weight in gold - good stay.
Stayed 1 night in Mar 2023
Response from Annabel on 2 Apr 2023
Thanks for your review :-)

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable motel, had everything you would require for an overnight stay.
Stayed 1 night in Aug 2022
Response from Annabel on 3 Oct 2022
Thanks for your feed back

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid motel
Very clean rooms. Great little park on site for kids and well located for Bedgebury, Battle and Hastings. The staff on site were very friendly and helpful. One drawback - WiFi was functionally nonexistent for the whole three days of our stay.
Stayed 3 nights in Aug 2022
Response from Annabel on 3 Oct 2022
Thanks for your feed back

8/10 Good

Patrick M

Liked: Cleanliness, property conditions & facilities, room comfort
The room was good. The weather was very hot and the room did not have ac or a fan. This is the only improvement we could suggest. The rooms are close together and doors banging and guests noise was a minor annoyance.
Stayed 1 night in Aug 2022
Response from Annabel on 3 Oct 2022
Thanks for your feed back