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Breakfast buffet is mind blown with everything, hot, cooked, and cold so many different food items. I really enjoyed the hearty breakfast. The room was clean and clean, and the bathroom was spacious and I like the design of shower stall. Staff was friendly and welcoming. I definitely recommend this to anyone who is looking at this property. It gonna worth your money!
Response from Talea-Naya Züst, Executive Assistant on 31 Mar 2024
Dear Zi WeiThank you for your valued feedback and your stay in our hotel.It is nice to hear that you enjoyed our hotel and your stay.We would be happy to welcoming you again for another time.Best wishes from St. Gallen
10/10 Excellent
Christian, Park City
1 Mar 2024
Christian
Stayed 3 nights in Feb 2024
Response from Talea-Naya Züst, Direktionsassistentin on 23 Mar 2024
Lieber ChristianVielen Dank für Ihre tolle Bewertung. Es freut uns, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir würden uns sehr freuen, wenn wir Sie bei Ihrem nächsten Besuch in St. Gallen wieder bei uns begrüssen dürften.Freundliche Grüsse
The Walhalla is a great place to stay if you need to be close to transportation without having a car. It's located directly at the Hauptbahnhof (Main Station), so you can be anywhere in a matter of minutes and shops that are open on Sundays. But for a 4-star hotel, there is no restaurant (except for the fantastic breakfast bar). There was a a lot of dust on the shelves near the entrance where you hang your clothes, probably due to housekeepers not reaching that far back on the shelf. Tile on the bathroom walls also did not look properly cleaned. Not what I would expect for a hotel of this caliber. Additionally, no free water bottle, which was admittedly annoying after arriving and checking in late at night. Maybe I'm spoiled as an American, but most upscale hotels in the US have a fridge. Finally, rooms are large but very sparingly furnished. There are no security measures to keep strangers from accessing the upper levels. No one will stop you. So not great for women traveling alone.
Karen
Stayed 3 nights in Jan 2024
Response from Your Team Walhalla on 10 Jan 2024
Dear KarenThank you for your stay and your feedback.We love to hear that you enjoyed our location and our rich breakfast menu. Also thank you for pointing out several details, that give us potential for improvement. We are always grateful for precise criticism that gives us the opportunity to enhance our services. Please come back some other time. We are already looking forward to your next stay.
Great location by the train station (we were traveling on trains for this trip). Also an easy walk to all the sites in the center of the city. Comfy room, well maintained, pleasant staff and good breakfast.
David
Stayed 2 nights in Oct 2023
Response from Your Team Walhalla on 14 Nov 2023
Dear DavidThank you very much for your recent stay and outstanding feedback. Please come back some other time.
موقع قريب جدا من محطة القطارات و موقع الترام والباصات
الفندق مريح و شرح ونظيف
الإفطار جيد حدا
ننصح به
Samar
Stayed 2 nights in Sep 2023
Response from Talea-Naya Züst, Executive Assistant on 2 Oct 2023
Dear SamarThank you for your kind review and recommendation! We are delighted to hear that you found our hotel conveniently located near the train, tram, and bus stations, and that you enjoyed our comfortable and clean accommodations. We appreciate your positive feedback on our breakfast.It would be a great pleasure to welcoming you again for another time.Best wishes,
10/10 Excellent
Carol
25 Sept 2023
Excellent Hotel
Very large room, lovely ensuite, perfect location and staff very helpful. Lovely breakfast and all facilities
Carol
Stayed 1 night in Sep 2023
Response from Your team Walhalla on 27 Sept 2023
Dear CarolThank you very much for your outstanding and kind review. We love to hear that you enjoyed you stay with us. Thanks also for mentioning our great staff. We hope to welcome you again soon.
10/10 Excellent
Adebola
24 Sept 2023
Adebola
Stayed 1 night in Sep 2023
Response from Your team Walhalla on 27 Sept 2023
Dear Adebola Thank you so much for your great feedback. Please come back soon!We are already looking forward to your next stay.
Very convenient location across from train station. Rooms were clean, quiet, and very comfortable. Breakfast was excellent with a nice variety of hot and cold items to choose from.
Scott
Stayed 4 nights in Sep 2023
Response from Your team Walhalla on 27 Sept 2023
Dear Scott Thank you so much for your outstanding and kind review. We would love to welcome you again soon.
The hotel was clean. The staff were friendly. The breakfast was delicious
Jacqueline
Stayed 3 nights in Sep 2023
Response from Your team Walhalla on 27 Sept 2023
Dear Jacqueline Thank you very much for your stay and your great feedback. We love to hear that you enjoyed your stay with us. Please come back some other time.
From checking in, to enjoying the clean , quiet, and comfortable room we totally enjoyed the stay. The morning breakfasts were fantastic with lots of choices. Lastly, the excellent location across from the train and bus stations made day trips in the area a breeze. Would definitely stay here again.
Scott
Stayed 4 nights in Sep 2023
Response from Your team Walhalla on 31 Oct 2023
Dear Scott Thank you so much for your great review!We love to hear that you enjoyed your stay. Plese come back again soon!Your team Walhalla
Lieber Simon Herzlichen Dank für Ihren Besuch und Ihre umwerfende Bewertung. Es freut uns ausserordentlich, dass es Ihnen so gut bei uns gefallen hat. Bitte kommen Sie bald wieder.
Lieber Simon Vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass es Ihnen so gut bei uns gefallen hat. Bitte kommen Sie bald wieder. Wir freuen uns schon jetzt auf Ihren nächsten Besuch.
I have stayed at this hotel a number of times over the last 3 decades and 3 or 4 times this year. The main current issue is the ac does not work. I have colleagues staying in the same hotel, so can say that its not just my room. This stay they supplied a fan, but the room was still hot.
Neil
Stayed 2 nights in Aug 2023
Response from Your team Walhalla on 22 Aug 2023
Dear NeilThank you very much for your recent stay and your feedback. We regret to hear that your room was too hot. Unfortunately we had an issue with the technic, but we were able to fix the problem. We know that a fan can not replace an air-conditioning but we are glad to hear that we were able to help you. We are looking forward to your next stay.
Lieber DanielVielen Dank für Ihren Aufenthalt und Ihre tolle Bewertung. Es freut uns ausserordentlich, dass es Ihnen so gut bei uns gefallen hat. Bitte kommen Sie bald wieder. Wir freuen uns schon jetzt auf Ihren nächsten Besuch.
6/10 Okay
Ron
9 Jul 2023
Liked: Cleanliness, staff & service, room comfort
Almost great
Very nice hotel but the air conditioning in the room was not effective, and my room coffee maker was broken. Otherwise it was in a great location and very clean.
Ron
Stayed 1 night in Jul 2023
Response from Talea-Naya Züst, Executive Assistant on 11 Jul 2023
Dear RonThank you for your review of our hotel. We appreciate your kind words and are delighted to hear that you found our property to be very nice, well-located, and clean.We apologize for the inconvenience you experienced with the air conditioning in your room. We understand the importance of a comfortable temperature, especially during your stay. We will investigate the issue further to ensure that it is addressed promptly and effectively.Additionally, we apologize for the inconvenience caused by the broken coffee maker in your room. Our team strives to provide all necessary amenities for our guests, and we regret that we fell short in this instance. We will make sure to inspect and replace any faulty equipment to prevent similar situations in the future.Your feedback is valuable to us, as it helps us improve our services.We would be delighted if you gave us the chance to convince you of our service another time.Best wiwshes,
The staff was super friendly and the room was more than spacious with tons of windows to see the surroundings and let in natural light
Pinakin
Stayed 1 night in Jul 2023
Response from Talea-Naya Züst, Executive Assistant on 9 Jul 2023
Dear Pinakin Thank you for your positive review of our hotel. We are delighted to hear that enjoyed the spacious room with plenty of windows, allowing you to appreciate the surroundings and enjoy natural light. It is our goal to create a comfortable and pleasant experience for our guests.We will gladly forward your compliment to our team.It would be a great pleasure to welcoming you again for another time.Best wishes,
Convenient location. Employees were helpful and let us use a Swiss electric adapter.
Tracy
Stayed 1 night in Jul 2023
Response from Talea-Naya Züst, Executive Assistant on 4 Jul 2023
Dear Tracy Thank you for taking the time to review our hotel. We are pleased to hear that you found our location convenient and that our employees were helpful during your stay.We are glad that our team was able to accommodate your request for a Swiss electric adapter. We strive to provide the necessary amenities and services to meet our guests' needs.It would be a great pleasure to welcoming you again for another time.Best wishes,
10/10 Excellent
Jade Sau Yung
25 Jun 2023
Jade Sau Yung
Stayed 1 night in Jun 2023
Response from Melanie Hochstrasser, Hotel Manager on 27 Jun 2023
Dear Jade, Thank you for your wonderful feedback.We are very happy to hear that you enjoyed your stay in our hotel this much.It would be a pleasure to welcome you soon again with us.
10/10 Excellent
Christoph
15 Jun 2023
Christoph
Stayed 2 nights in Jun 2023
Response from Talea-Naya Züst, Executive Assistant on 17 Jun 2023
Dear ChristophThank you for your great feedback. We are very pleased that you enjoyed your stay with us.It would be a great pleasure to welcoming you again for another time.Best wishes,
Good breakfast, windows in the room opened fully, good location opposite the main station, St Gallen is a charming region, TV with lots of channels, spacious room, enough room for luggage, good bathroom, I really enjoyed this hotel.
David
Stayed 5 nights in Jun 2023
Response from Talea-Naya Züst, Executive Assistant on 16 Jun 2023
Dear DavidThank you for taking the time to write such a positive review of our hotel.We are thrilled to hear that you enjoyed the good breakfast we offer. It is really nice to hear that you like the surrounding area and the room that much.we would be happy to welcoming you again for another time.Best wishes,
10/10 Excellent
Shu-Kai, Columbus
26 May 2023
Shu-Kai
Stayed 1 night in May 2023
Response from Talea-Naya Züst, Executive Assistant on 16 Jun 2023
Dear Shu-KaiThank you for your great feedback. We are very pleased that you enjoyed your stay with us.It would be a pleasure to welcome you some other time again in our hotel.
Very convenient for the train station, walk to the Abbey and walk in the old town. The breakfast croissants are the best I have tasted and the scrambled eggs which were remarkably delicious!
Donna
Stayed 1 night in Apr 2023
Response from Talea-Naya Züst, Executive Assistant on 25 Apr 2023
Dear DonnaThank you for your great review.We are very happy that you enjoyed your stay in our hotel, the breakfast and the surrounding area that much. We will gladly forward your compliment about the scrambled eggs to our breakfast team.It would be a great pleasure to welcoming you again for another time.
Response from Talea-Naya Züst, Executive Assistant on 20 Apr 2023
Dear CherieThank you for your great feedback. We are very pleased that you enjoyed your stay with us.It would be a great pleasure to welcoming you again for another time.Best wishes,
Lady at the reception was unhelpful. We had called in advance to make sure check in would get done seamlessly despite last minute changed but receptionist decided to be rude and a nuisance instead. Too bad since it was a very special trip and my mother is an elderly woman. Still manage to enjoy her stay and the excellent facilities at the hotel.
Felipe
Stayed 2 nights in Apr 2023
Response from Melanie Hochstrasser und das Walhalla Team on 15 Apr 2023
Dear FelipeThank you for your kind and valuable feedback. We are glad that you felt comfortable in our hotel and that you liked the room. We deeply regret that you perceived our staff as unhelpful. We also believe that cordial service is indispensable.It would be our pleasure if we could welcome you again another time and convince you of our courteous, cordial team.
Response from Melanie Hochstrasser - hotel manager on 5 Apr 2023
Dear HasanThank you for your positive review. We are happy to hear that you enjoyed your stay with us.It would be a pleasure to welcome you some other time again with us.
10/10 Excellent
Phuoc
Business traveller, Travelled with family, Travelled with group
Response from Melanie Hochstrasser - hotel manager on 28 Mar 2023
Dear PhuocThank you for your wonderful feedback.We are glad that you enjoyed your stay with us and that you appreciated the furnishing of the hotel.We have gladly forwarded your compliment to our team.It would be a great pleasure to welcome you soon again in our hotel.
10/10 Excellent
Didier
25 Jan 2023
Didier
Stayed 1 night in Jan 2023
Response from Melanie Hochstrasser – Hoteldirektorin on 30 Jan 2023
Lieber Didier, Vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat.Es wäre uns eine grosse Freude, Sie ein andermal wieder bei uns begrüssen zu dürfen.
Response from Melanie Hochstrasser – Hoteldirektorin on 13 Jan 2023
Liebe PetraVielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt genossen haben.Wir würden uns freuen, Sie bald wieder in unserem Hotel begrüssen zu dürfen.
Response from Melanie Hochstrasser, Hotel Manager on 11 Jan 2023
Dear VictoriaThank you for your great review.We are very happy that you enjoyed your stay in our hotel that much. We will gladly forward your compliment to our team.It would be a great pleasure to welcome you soon again in our hotel.
Super nice hotel with great price. It’s clean, big, and comfortable with great location. Its breakfast has a wide spread. Super recommended.
Verified traveller
Stayed 2 nights in Nov 2022
Response from Saana Iyathurai, Direktionsassistentin on 15 Nov 2022
Dear Mr. AnonymousThank you for staying with us and for the time you have taken to share your experience.Your positive feedback keeps encouraging us to the continue providing the best service.We also appreciate your kind comments in regards to our facilities and our location. I will transmit your satisfaction to the whole team.I wish you give us the privilege of hosting you once again soon if your coming back.Yours Sincerely,
The location of the property is excellent and just across the station, hence easily accessible. The rooms are big and clean. Staff is very helpful and courteous. I had to cancel my 2 days due to early departure. Booking was done on expedia and expedia denied modifying it, however, walhalla was kind enough not to charge for those days. Very customer focussed property.
Some of the things which property can work on - having dining facility, laundry which is missing and iron table in room.
Rest everything was picture perfect.
Saurabh
Response from Reception, Hotel Walhalla on 9 Nov 2022
Dear SaurabhThank you for your great review.We are very happy that you enjoyed your stay in our hotel, the surrounding area, the room and the cleanliness of the it that much. We are happy to pass on your compliments to our staff.We will gladly examine your suggestion for a dining facility, the laundry service and the iron table in the room.It would be a great pleasure to welcome you soon again in our hotel.
Walhalla hotel is all you need for a comfortable stay.breakfast is amazing.their service is great. Reception girls are so helpful and sweet .location is top. Best hotel is St Gallen. I stayed there for 7 days and will definitely come back
Marcelle
Stayed 2 nights in Oct 2022
Response from Reception, Hotel Walhalla on 25 Oct 2022
Dear VeraThank you for your great review.We are very happy that you enjoyed your stay in our hotel, the breakfast and the surrounding area that much. We will gladly forward your compliment to our team.It would be a great pleasure to welcome you soon again in our hotel.Best wishes,
10/10 Excellent
Michael
4 Oct 2022
Michael
Stayed 2 nights in Sep 2022
Response from Ihr Walhalla-Team on 17 Oct 2022
Lieber MichaelVielen Dank für Ihre fabelhafte Rückmeldung.Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und rundum zufrieden waren.Es wäre uns eine grosse Freude, Sie bald wieder bei uns begrüssen zu dürfen.
Vielen Dank für Ihren Besuch und Ihr Feedback. Leider können wir ohne Kommentar nicht nachvollziehen, warum es Ihnen bei uns nicht gefallen hat. Wir hoffen, Sie dennoch erneut bei uns begrüssen zu dürfen. Ihr Team Walhalla
10/10 Excellent
Marc
15 Sept 2022
Marc
Stayed 2 nights in Sep 2022
Response from A. Rehmann Wolf on 21 Sept 2022
Lieber MarcHerzlichen Dank für Ihre super Bewertung. Es freut uns ausserordentlich, dass es Ihnen so gut bei uns gefallen hat. Bitte kommen Sie bald wieder. Wir freuen uns schon jetzt auf Ihren nächsten Besuch. Ihr Team Walhalla
Comfortable and bright room with double glazed windows, pleasant breakfast and very convenient to bus and train stations.
Jennifer
Stayed 2 nights in Sep 2022
Response from Melanie Hochstrasser - hotel manager on 12 Sept 2022
Dear JenniferThank you for your good review.We are very happy that you enjoyed your stay in our hotel, the breakfast and the surrounding area that much. It would be a great pleasure to welcome you soon again in our hotel.Best wishes,Your Walhalla-team
Response from Melanie Hochstrasser - hotel manager on 12 Sept 2022
Dear Cornelia J H Thank you for your good feedback.We are happy that you enjoyed your stay in our hotel.It would be a pleasure to welcome you some other time again with us.Best wishes, your team Walhalla
6/10 Okay
Debra
Travelled with partner
5 Sept 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were large and quiet. The problem was the room and hotel temperature. The thermostat was set at 19 and the fan was on high and it was so hot we couldn’t sleep. Being on a busy street you couldn’t open the windows either. No working vent in the bathroom. I was in a full sweat before I could get dressed after my shower.
Debra
Stayed 2 nights in Sep 2022
Response from Lena Rehmann on 6 Sept 2022
Dear Debra Thank you very much for your stay and your honest feedback. We are sorry to hear that you could not find the rest that you wished at our hotel. Our staff is always trying to help our guests, also when it comes to working the ventilation. We regret that we were not contacted to help you . Nevertheless we hope that you could enjoy you stay in St. Gallen and we hope to welcome you again soon. Your team Walhalla.
Dear Wynne Thank you for your stay and feedback. Please keep in mind, that we are located in the city center. The Hotel Walhalla is a traditional building in St. Gallen - build in a time where cars were not an issue. We do offer 9 parking spaces in the backyard of the hotel. Once these are taken, our guests can park in the public parking - Parkhaus Rathaus - directly opposite of the Hotel. Therefore we can offer all of our guest a parking space to the same rate. We thank you for your understanding. Please come back some other time. Your team Walhalla.
Dear MichaelThank you very much for staying with us and sharing your kind review.Stay safe and healthy as we look forward to welcome you back soon.Best wishes
Good size room. Check in is fast and friendly. Clean. Wifi is decent. Excellent location. Many restaurants and convenience store across the street. Breakfast comes in many choice.
Alice
Stayed 1 night in Jul 2022
Response from Your team Walhalla on 14 Sept 2022
Dear AliceThank you for staying with us and for the time you have taken to share your experience.Your positive feedback keeps encouraging us to the continue providing the best service.We also appreciate your kind comments in regards to our staff and our location. I will transmit your satisfaction to the whole team.I wish you give us the privilege of hosting you once again soon if your coming back.Yours Sincerely,
Great location to explore local sites as well as grab public transportation for trips to further away locations. Staff is very friendly and efficient.
Felix
Stayed 5 nights in Jul 2022
Response from Your team Walhalla on 14 Sept 2022
Dear FelixThank you for your great feedback and your kind words. We are very pleased that you enjoyed your stay with us and will gladly forward your compliment to our Team.We would be happy to welcome you some other time again in our hotel.