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Reviews of Hotel Volgograd

5 out of 5
Hotel Volgograd
Mira st., 12, Volgograd

Reviews

9.4

Exceptional

Rating 10 - Excellent. 81 out of 122 reviews" "
Rating 8 - Good. 37 out of 122 reviews" "
Rating 6 - Okay. 4 out of 122 reviews" "
Rating 4 - Poor. 0 out of 122 reviews" "
Rating 2 - Terrible. 0 out of 122 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay - Volgograd
Perfect place to stay for a trip to Volgograd, whatever the purpose, business or tourist. Location in the centre of town with restaurant and spa amenities, excellent service.
Stayed 3 nights in Jul 2021
Response from Алёна Ткачева on 27 Jul 2021
Good afternoon! Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2020
Response from Алёна Ткачева on 17 Dec 2020
Добрый день! Благодарим Вас за оставленный отзыв!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location nice property Good price Clean Everything good
Stayed 3 nights in Oct 2020
Response from Алёна Ткачева on 13 Oct 2020
Thank you for choosing Hotel Volgograd and your feedback! We are looking forward to welcoming you back soon. Sinserly yours, Hotel Volgograd team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020
Response from Alena Tkacheva on 4 Mar 2020
Dear Guest, thank you for your stay at Volgograd Hotel as well as for your very kind feedback. We would like to welcome you back in our hotel next time. Best regards, Volgograd Hotel team!

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A good hotel, great location, reasonable price
A good quality hotel right in the center of Volgograd. Easy each of all main areas including tourist spots such as heroes ally, Zum and the train station. Its a reasonable 4 star not good 5 star hotel. The reception is small but well appointed, customer service is patchy and the receptionists dont control people barging in while serving you. That said the entrance is clean and well appointed. The rooms are large, clean, comfortable and decorated to a very good standard - the bathroom hotels was excellent, after figuring out the cryptic shower controls! We didn't try the hotel restaurant as the excellent michalen listed"meat and fish" restaurant is a 5 minute walk away, as are numerous bars and other places to eat. Breakfast is well, Russian breakfast - lots of sausage, meat and nasty cheese - Russian cheese really is bad. Other than that there was porridge, some fruit and little service on offer. Overall at the price, an excellent option if you are vising the hero city of Volgograd,
Stayed 1 night in Nov 2019
Response from Alyona Tkacheva on 19 Dec 2019
Dear guest! Thank you for choosing Hotel Volgograd. Special thanks for the positive comment about location, cleanliness and comfort of the hotel.We will be delighted to welcome you again in the near future. Best regards, Hotel Volgograd team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, super clean with all the recent updates. Awesome interior, grand staircases. Loved it!
Stayed 1 night in Aug 2019
Response from Alyona Tkacheva on 19 Dec 2019
Dear guest, thank you for choosing Hotel Volgograd and your feedback! We are looking forward to welcoming you back soon. Sinserly yours, Hotel Volgograd team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to magor historical attractions. Cool to stay in a hotel that survived the war. Beautiful architectural and historical building. Not expensive to stay here. Some staff speak English.
Stayed 1 night in Aug 2019
Response from Alyona Tkacheva on 19 Dec 2019
Dear guest! Thank you for choosing Hotel Volgograd and your feedback! We are looking forward to welcoming you back soon. Sinserly yours, Hotel Volgograd team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class property in what is otherwise a bit of a wasteland. Impressively renovated, lots of marble all over the public spaces, and high quality rooms with lots of small touches. When did you last find a razor and toothbrush kit in a bathroom ? Breakfast was continental but plentiful -- entirely self-service, including coffee and tea, I did not interact much with staff, but they were generally helpful and responsive. Definitely THE place to stay in Volgograd.
Stayed 1 night in Aug 2019
Response from Alyona Tkacheva on 19 Dec 2019
Thank you for your feedback. We will be happy to welcome you again! Sinserly yours, Hotel Volgograd team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I’m very happy with my stay at the Hotel. Staff very helpful, All English speaking. Had early flight upon leavin and they packed me a lunch box (complimentary). Breakfast was great. I’m heath conscious and glad to find both green tea, porridge, rye bread in the buffet.
Stayed 3 nights in Oct 2018
Response from Volgograd Hotel on 12 Dec 2018
Dear Sir! Thank you for choosing Hotel Complex Volgograd! We appreciate Your feedback it will be our pleasure to welcome you again! Best regards, Volgograd Hotel team

10/10 Excellent

Jad, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
What a beautiful hotel. I love the Decor, great location, clean and decent hotel with amazing staff which are very friendly and polite . Only one issue I found is the curtains in the room are not blackout . Nevertheless, all in all, it was worth the stay.
Stayed 2 nights in Sep 2018
Response from Ekaterina on 2 Oct 2018
Dear Jad, thank you for your feedback! It was our pleasure to welcome you. Hope to see you soon!

8/10 Good

Anastasia

Liked: Cleanliness, property conditions & facilities, room comfort
It was ok but receptionist could be a little bit nicer maybe ...
Stayed 1 night in Sep 2018
Response from Ekaterina on 2 Oct 2018
Dear Anastasia, thank you for your comments. We would keep improving our service. Hope to see you at our hotel again!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting a Amazing city
Exelent stay great staff and very friendly
Stayed 3 nights in Jul 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star.
Excellent hotel with welcoming staff and pleasant surroundings. Very good restaurant on site and all in all 5 star.
Stayed 1 night in Jul 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel; excellent staff
Hotel Volgograd was amazing. Right in the heart of Volgograd, it’s about 30 minutes walking from Pavlov’s House and the Museum to the Battle of Stalingrad and about 90 minutes to Mamayev Kurgan. The room was spacious, clean, and the view was nice. Staff were excellent! I highly recommend the restaurant: the prices are very reasonable for a five-star hotel. The shuttle to-and-from the airport was very convenient too and not too bad for price (800 rubles one way). I highly recommend Hotel Volgograd. Don’t let the five-star scare you off - the price is excellent!
Stayed 1 night in Jul 2018

10/10 Excellent

Cristian, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really don't know why someone wouldn't give this hotel 5 stars. The staff was friendly and helpful, check in was very simple, room was clean and comfortable, it had a great A/C (Very important to me), amenities were good, and the location was perfect too! Whenever I go back to Volgograd I will surely stay here again and I would advise anyone else to do so.
Stayed 1 night in Jul 2018

10/10 Excellent

Neil, Ashford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Lovely hotel. FIFA arestating there, so it must be good! The car park is just parking in the road, but they let me put my motorcycle in the courtyard. Only very minor complaint is that the curtains weren’t blackout, so very light in the room at 5 in the morning
Stayed 2 nights in Jun 2018

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volgograd
Hotel was of a traditional style, location was central and walking distance to many of the cities restaurants. A short taxi ride to the motherland hill and football stadium. Less than 30 minutes from Volgograd airport.
Response from Ekaterina on 24 Apr 2018
Dear Adam, thank you for staying with us and your feedback. We will be happy to welcome you again!

10/10 Excellent

S, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very helpful staff
Spacious clean room, excellent service, courteous and competent staff, great location. Wonderful in-house restaurant with very friendly staff.
Stayed 4 nights in Feb 2018

6/10 Okay

Steve, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Close to the Volgograd tram line although I had issues with the noise. There is a nightclub or something on the bottom floor that plays music until quiet late. I was on the 3rd floor and it was still annoying. Other than that it was a very nice place to stay.
Stayed 4 nights in Nov 2017

8/10 Good

Kwok Hou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD
Stayed 5 nights in Sep 2017

10/10 Excellent

Daniel, miame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nicest hotel in volgograd
convenient, elegant, big, clean rooms, helpful staff, decent breakfasts included
Stayed 9 nights in Sep 2017

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific to walk out the door and have easy access to everything. Staff helpful an knew English well enough. So glad we could ask for and get feather pillows, Thank you. Unfortunately we had room 309? ( with balcony) and blasting lights which came into our room. I had to sleep with mask on- not the best way to sleep.
Stayed 2 nights in Aug 2017

10/10 Excellent

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel in a Great Kocation
Booked this on a recommendation from a tour guide, and glad we did. Price is very reasonable, and the location is excellent. If you are visiting to see the WW2 relics and monuments you have an ideal place, next to the Alley of Heroes and a couple of minutes stroll to the Univermag department store. Most stuff is walkable, Mamayev Kurgen is if you are brave, probably 3 or 4 miles. Hotel staff were very friendly, helpful and efficient. The rooms are more than decent for the money, comfortable beds and reasonable WiFi. The hotel sorted out our airport transfers (normal taxi and only 800 roubles). Our breakfast wasn't included but was a reasonable 400r each for a decent hot and cold buffet. Didn't eat dinner there. So can't comment. All in all very impressed.
Stayed 1 night in Aug 2017

10/10 Excellent

Alan S, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel near river
You are in for a great hotel, fantastic breakfast. Had an 4 am leave from hotel, was given a breakfast in a box. So unexpected
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars old hotel
Hotel is old, but pretty clean with good price. One of reasons is the Volgograd is under developing city in Russia comparing to Moscow and St.petersburg.
Stayed 1 night in Jul 2017

10/10 Excellent

Ryan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
I stayed for 5 nights at Hotel Volgograd while I was there for a Battlefield Stalingrad Tour as well as attending the Victory Day Parade. Hotel Staff were very courtious, rooms were comfortable and very clean. I would highly recommend this hotel to anyone traveling through the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Classic old fashion hotel
Staff spoke english. Hotel was clean and quiet. And right in the middle of city center.

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stalingrad
Fantastic hotel. Traditional style with modern comforts. Great location for visiting battle sites of Stalingrad. Great value, wouldn't stay anywhere else.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in perfect location . Nice section in the breakfast buffet can miss it . Hotel staff very friendly and quick to respond .

10/10 Excellent

George, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel and a great location.
We would stay there again. Pleasant atmosphere; friendly staff, clean; good food, registration staff spoke good English.

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to Volgograd for the history and to see a smaller Russian city. Was not disappointed felt that I stayed at best hotel in the city.

6/10 Okay

Dongha, Moscow

Liked: Staff & service, room comfort
Is this hotel 5 star?? OMG!!
Room was comfortable and clean. And we met excellent staff. But breakfast was awful and they facility was not suitable for 5 stars. I though that this hotel is 3 or 3.5 stars hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay . Very centrally located. Easy check in .Very clean and pleasant staff. a

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, great price
2 day visit to see war memorial.

10/10 Excellent

Norbert, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, perfect hotel.
The hotel is in the heart of Volgograd close to almost all the attractions. Mamayev Kurgan is a little more far but there are no hotels around that area. Everything else is in walking distance. The staff, the rooms are superb as a 5 star hotel should be. Breakfast is great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service in a historical hotel
Outstanding both in the room and in service. The hotel arranged an airport pickup for me. If you know how dodgy airport taxis can be in Russia, this was great. Better yet, they kept track of my flight from Moscow during an 8-hour delay. The hotel is beautiful, in the very center of town, and historical if you are familiar with the Battle of Stalingrad. It was a great stay.

10/10 Excellent

Nadia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The hotel is in an excellent location near the station and main area of the city, the staff were friendly and helpful, the rooms are spacious and very clean, the hotel is great value for money. And the coffee in the restaurant adjacent to the hotel is excellent

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
чисто, комфортно -очень жарко, но нет возможности регулировать температуру, окна открываются широко и тогда становится холодно
Stayed 1 night in Dec 2021

8/10 Good

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Svetla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
в целом очень хороший отель: чисто, красиво, замечательные завтраки, как полагается в 5-ке с шампанским, есть возможность заказать завтрак в номер. к сожалению, сотрудники не смогли утихомирить наших соседей (одну ночь рядом расположилась веселая компания в номере), пришлось нам среди ночи переходить в другой номер, мы не выспались. не просто дозвониться до рецепции, в номере нет молока/сливок, хотя это стандартный набор для 5-ки.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Алёна Ткачева on 7 Sept 2021
Добрый день! Благодарим Вас за выбор отеля "Волгоград" и оставленный отзыв. Будем рады видеть Вас снова.

10/10 Excellent

Timofey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Алёна Ткачева on 4 Aug 2021
Добрый день! Благодарим за оставленный отзыв!

8/10 Good

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
хороший номер, удобные кровати, завтрак в номер помогли принести, очень вкусный и разнообразный завтрак, чай-кофе-чайник- в номере- удобно (-)пустой минибар, постоянно отключался кондиционер
Stayed 1 night in Jul 2021
Response from Алёна Ткачева on 3 Aug 2021
Добрый день! Благодарим за оставленный отзыв.

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Отель совсем не дотягивает до 5 звёзд. Сттребует ремонта, за
Stayed 5 nights in Jul 2021
Response from Алёна Ткачева on 27 Jul 2021
Добрый день! Благодарим за оставленный отзыв.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Алёна Ткачева on 22 Jun 2021
Dear guest, thank you for staying at our hotel and your feedback. Best regards, your Volgograd hotel.

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Алёна Ткачева on 12 May 2021
Уважаемый Сергей! Благодарим Вас за отзыв. Мы рады, что смогли оправдать Ваши ожидания и получить максимальный балл. Надеемся увидеть Вас среди наших постоянных гостей!