Dear David,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Virginia Beach - Norfolk Airport. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with the up keep of the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Daeshawn,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. You indicated that the upkeep of the room was poor and the insects you reported hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be and to address the other concern you mentioned. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Samantha Red Roof Management RediResponse Specialist

Hello Christie,Thank you for being a guest here at our Red Roof Inn Virginia Beach - Norfolk Airport. We are happy to have been able to provide you with a clean room, convenience and reasonable prices. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Shanteese, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Virginia Beach - Norfolk Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Eric,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT and I appreciate your 5/5 score following your stay. I am happy to read that you found the hotel to be a nice place to bring your family. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thank you for your review and your perfect scoring of 5/5. We appreciate you taking the time to share your feedback regarding your experience with us. We at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT thanks you for your comments and are happy to hear you had a great experience with us. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words David. The staff and I would love to provide you with another nice stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Eric, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Dmitry, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as unfriendly staff, insufficient housekeeping and issues with the bed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Hello Makala,Thank you for staying our Red Roof Inn and for providing us with your feedback. I am pleased to know that you found our location convenient to where you needed to be, however, you indicated that your stay was still unsatisfactory. I am sorry this was your experience. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at any of our other Red Roof locations the next time your travel plans require lodging.Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Dear William,Thank you for telling us about your recent visit to RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. It's rewarding to read that our pleasant front desk personnel and valued-base room met your expectations. However, you stated that tub would not hold water and the pillows were uncomfortable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Regards,LintonRed Roof ManagementRediresponse Specialist

Hi Eric,Thank you for sharing your thoughts on your recent visit to RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. I was happy to read that you found our location to be a good location to visit. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Regards,LintonRed Roof ManagementRediresponse Specialist

Dear Shalom, Thank you for your feedback following your experience with us at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. In response to any hindrances faced, we sincerely apologize for the less than ideal experience. In the future, please consider adding detailed comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, feedback from our guest is always welcome as we strive to improve. Thank you for sharing your feedback and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Dave,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. It’s great to hear that you found our property's rooms to be clean and suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. In regards to what you described about the floor being a bit dirty, please accept our sincerest apologies.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Alexis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

Hello Tricia,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating, following your stay at the Red Roof Inn Virginia Beach - Norfolk Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Eric,I am pleased to know that you find our Red Roof to be a great family friendly location, as our aim is t o always provide comfortable and positive experiences. Your feedback is always welcomed as it only helps us to improve our services.Thank you again, we hope you'll return so that we can provide you with another great stay at our Red Roof Inn.Best wishes,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Raul, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Virginia Beach - Norfolk Airport and I were disappointed too see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what hindered your stay and where we can improve on our services here at Red Roof. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna Red Roof Management RediResponse Specialist

Hi Marius,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the Red Roof Inn Virginia Beach - Norfolk Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Dear Adriannel,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach - Norfolk Airport. We value you as a our guest and welcome your 6/10 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Michelle, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach - Norfolk Airport. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Christie,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach - Norfolk Airport. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Pang, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Virginia Beach - Norfolk Airport. It is so rewarding to read that you enjoyed the hassle free check in process you had. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Tianna RediResponse Specialist

Hello Judy,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Virginia Beach - Norfolk Airport appreciate your 10/10 score following your stay. I'm so pleased to see that you enjoyed your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

Hello Shavaughn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Virginia Beach - Norfolk Airport and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Hello Jose,Thank you for taking the time to tell us about your stay at the Red Roof Inn Virginia Beach - Norfolk Airport. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Abigail RediResponse Specialist

Dear Gabrielle, Thank you for taking the time to tell us about your experience at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issues mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear David,We are sorry to hear your recent experience at the Red Roof Inn Virginia Beach - Norfolk Airport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Connor,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Virginia Beach - Norfolk Airport appreciate your 3/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We would love to know what went well throughout your stay and where we can improve so in the future, please consider adding comments to your survey.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

Dear Tempie, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. I do apologize for the foul odor you described. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear James, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach - Norfolk Airport. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 score. You indicated that you loved the comfort of our bed and the friendliness of our staff, especially Nick for being so helpful during your stay. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely, NishayeRed Roof Management RediResponse Specialist

Hello Danielle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

Hi Patrick,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach - Norfolk Airport. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hi Yanett,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach - Norfolk Airport. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Dale, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach - Norfolk Airport. We value you as a our guest and welcome your 3/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Joseph. Myself and the staff at the Red Roof Inn Virginia Beach - Norfolk Airport were disappointed to see your 4/10 score following your stay. You stated that the bathroom was very dirty and the property is in need of being updated. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Gabrielle RediResponse Specialist

Thank you for taking a moment to leave a review, Pat. Myself and the staff at the Red Roof Inn Virginia Beach - Norfolk Airport were disappointed to see your 1/5 score following your stay. You indicated that the ice machine didn't work, the phone was broken and the other listed issues hindered your experience. Our team is committed to satisfying our guest, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle RediResponse Specialist

Dear Justin,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Virginia Beach - Norfolk Airport and I are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Dear Miguel,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as an unprofessional service. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management

Dear Robb,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT. It’s great to hear that you found our property to be cost efficient and conveniently located. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Dear Stephanie,Thank you for your review following your stay at Red Roof Inn Virginia Beach - Norfolk Airport. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the staff was terrible and the smell of smoke hindered your stay, which was saddening to read. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle RediResponse Specialist

Hello Rachel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Thank you for your honest feedback, Paula. I was saddened to read that your stay fell short of your expectations due to the pest you reported, the lack of cleanliness of both rooms, as you indicated, the odor you described, and all the other concerns highlighted. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRediResponse Specialist

Dear Zulma,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach - Norfolk Airport. We value you as a our guest and welcome your 3/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Shubha, Thank you for taking the time to tell us about your experience at the RED ROOF INN VIRGINIA BEACH - NORFOLK AIRPORT . I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hi Lynn,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach - Norfolk Airport. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Deshonna,Thank you for your review following your stay at Red Roof Inn Virginia Beach - Norfolk Airport. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the telephones didn't work and the Wi-Fi was not fully functional, which was saddening to read. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle RediResponse Specialist

Hi Sherri,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Virginia Beach - Norfolk Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Craig, The staff at the Red Roof Inn Virginia Beach - Norfolk Airport and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Dear Anna,Thank you for your review following your stay at Red Roof Inn Virginia Beach - Norfolk Airport. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the room was dusty, the bathroom had hair and the other concerns mentioned hindered your experience, which was saddening to read.Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks,GabrielleRediResponse Specialist