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Reviews of Cobblestone Inn & Suites - Vinton

2.5 out of 5
Cobblestone Inn & Suites - Vinton
1202 W 11th St, Vinton, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 218 reviews" "
Rating 8 - Good. 61 out of 218 reviews" "
Rating 6 - Okay. 17 out of 218 reviews" "
Rating 4 - Poor. 5 out of 218 reviews" "
Rating 2 - Terrible. 5 out of 218 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shane

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Apr 2024
Response from Bm on 13 Apr 2024
We appreciate you taking the time to share your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

10/10 Excellent

Jeevan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are very kind and have excellent customer service
Stayed 3 nights in Mar 2024
Response from BM on 31 Mar 2024
We appreciate you taking the time to share your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

10/10 Excellent

Stefanie

Stayed 1 night in Mar 2024

10/10 Excellent

Jacquelyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
I love this place. The cleanest hotel I've ever stayed in. The front desk person was very helpful and the room was very clean and the bed comfortable. It was also nice and quiet. I will stay there again.
Stayed 1 night in Jan 2024
Response from BM on 9 Jan 2024
We appreciate you taking the time to share your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service
Would like for the front vestibule door key code lock to be activated/used/locked at night instead of hotel front entrance totally unlocked all night!
Stayed 3 nights in Jan 2024
Response from BM on 9 Jan 2024
Thank you so much for your awesome review. We hope to see you again when in town.And we would like to think about your guidance.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a small town but a very nice hotel! Quiet and clean and friendly staff. Only issue is someone has their EV plugged in and the cord is running over the sidewalk with no signs to indicate a tripping hazard. ⚠️
Stayed 1 night in Dec 2023
Response from BM on 25 Dec 2023
We appreciate you taking the time to share your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night in this hotel. I am a smoker who went outside to smoke but they charged me $282.50 saying that I smoked in the room because the housekeeper smelled smoke (which was probably on my clothes) and there was ashes on the windowsill (which the screen was broken and fixed with electrical tape). I would not recommend this hotel at all!
Stayed 1 night in Dec 2023

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Recommended for sure
Stayed 1 night in Dec 2023
Response from Bm on 9 Dec 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

10/10 Excellent

Barbara, Newberry

Travelled with family
Liked: Cleanliness, amenities
Nice quiet rooms. Great for the price.
Stayed 5 nights in Nov 2023
Response from BM on 6 Dec 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great- room was large bathroom was very clean and large vanity area.
Stayed 2 nights in Nov 2023
Response from Bm on 29 Nov 2023
We appreciate you taking the time to share your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

8/10 Good

penny

Stayed 2 nights in Oct 2023
Response from BM on 24 Oct 2023
Thank you so much staying with us and give us good review and see you soon.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobblestones has been a safe family venue for us many times over the last ten years, we appreciate what they do.
Stayed 1 night in Oct 2023
Response from BM on 21 Oct 2023
Thank you so much for your awesome review. We hope to see you again when in town.

6/10 Okay

Pam

Travelled with family
No shower curtain
Stayed 1 night in Oct 2023
Response from Bm on 16 Oct 2023
Sorry ma’am for the housekeeping person make mistake but thank you for review still postive review and next time we will see you again.

10/10 Excellent

Debbie

Stayed 1 night in Sep 2023
Response from BM on 7 Oct 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

8/10 Good

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe property.
Stayed 2 nights in Sep 2023
Response from BM on 1 Oct 2023
Thank you so much for your awesome review. We hope to see you again when in town.

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023
Response from BM on 9 Dec 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

8/10 Good

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good for my activities. The breakfast could be improved with more variation and fresh bread.
Stayed 7 nights in Sep 2023
Response from Brijesh on 16 Sept 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

6/10 Okay

Kim

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Brijesh on 16 Sept 2023
Sorry for the inconvenience. Next time we will try our best.

10/10 Excellent

Bradley, Moss Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times in the past. Always a pleasurable stay. The staff has always impressed. We would never think twice about staying here. I recommend anyone to stay here.
Stayed 5 nights in Aug 2023
Response from Brijesh on 16 Aug 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family wedding stay
The towels seemed very old and were the smallest towels I have used in 40 years. Place was clean and comfortable. Not a lot of choices for breakfast.
Stayed 2 nights in Jul 2023
Response from Brijesh on 26 Jul 2023
sorry for your inconvenience we will try over best for the next time and see you soon next time.

4/10 Poor

william

Stayed 1 night in Jul 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there for a baseball tournament. It was quite and a nice place to stay.
Stayed 1 night in Jul 2023
Response from Brijesh on 10 Jul 2023
Thank you so much for your awesome review. We hope to see you again when in town.

10/10 Excellent

megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room with fridge and microwave. Nice variety of breakfast foods.
Stayed 1 night in Jul 2023
Response from Brijesh on 6 Jul 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for a night.
Stayed 1 night in Jul 2023
Response from Brijesh on 6 Jul 2023
Thank you so much for your awesome review. We hope to see you again when in town.

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable-bathroom was great. Staff were fantastic.
Stayed 1 night in Jun 2023
Response from Brijesh on 6 Jul 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from Brijesh on 6 Jul 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

10/10 Excellent

Francene

Stayed 5 nights in Jun 2023
Response from Brijesh on 6 Jul 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Brijesh on 6 Jul 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

10/10 Excellent

Viraxay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viraxay
Our room has a king size bed and everything was clean and in working order. We had comfortable good sleep without any road noise since the hotel is away from the major road which is a plus. We didn't make our own coffee in the room because there's always a hot coffee in the main lobby. The breakfast is very basic make your own waffle, some mini varieties muffins, bananas, apples, and apple juice situated in a small space next to the check-in office.
Stayed 1 night in May 2023
Response from Brijesh on 6 Jul 2023
Thank you so much for your awesome review. We hope to see you again when in town.

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Brijesh on 6 Jul 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick stay. Breakfast wasn’t amazing, especially with celiac disease, but that’s not unexpected. Would stay again!
Stayed 1 night in May 2023

10/10 Excellent

Damien

Stayed 1 night in May 2023

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Apr 2023

8/10 Good

Cathy

Stayed 1 night in Mar 2023
Response from Mk on 24 Apr 2023
Thank you for your review Cathy. We really appreciate your business and we hope to see you again.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Mk on 21 Apr 2023
Thank you so much for your awesome review. We hope to see you again when in town.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
We got the hot tub room for our 20th wedding anniversary. Everything was great except for the hot tub. The water was brown even after letting it run for 30 minutes. We filled the tub once and it left a brown tub ring. We decided not to risk it and didn't use it.
Stayed 1 night in Mar 2023
Response from Mk on 6 Mar 2023
Our sincere apologies for you not being able to use whirlpool..sometimes City water turns brown but clears up after running for few minutes. We really hope you will give us another chance. Congratulations on your 20th anniversary. God bless you.

2/10 Terrible

Everett

Disliked: Cleanliness, staff & service, amenities

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Mk on 28 Dec 2022
We are incredibly grateful that you took the time to leave us a 5-Star review. Please come back again soon! Thank you

10/10 Excellent

Precious

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely recommend it.
Stayed 2 nights in Dec 2022
Response from Mk on 26 Dec 2022
We appreciate you taking the time to share your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean and affordable place to stay.
Stayed 1 night in Nov 2022
Response from Mk on 13 Nov 2022
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Mattress was too soft, but made do.
Stayed 1 night in Oct 2022
Response from Mk on 17 Oct 2022
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

10/10 Excellent

Francene

Stayed 3 nights in Oct 2022
Response from Mk on 7 Oct 2022
Thank you for your amazing review! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was nice and clean. Breakfast was included but the hot breakfast was gone by the time we got downstairs at 8:00am. The towels were very rough, beds were firm, pillows were thin and firm. Ironing board in the room but no iron. I asked at the front desk and he found one I could borrow. Pets are allowed and seem welcome for an additional$25 a night. I would stay again.
Stayed 2 nights in Sep 2022
Response from Mk on 3 Oct 2022
Thank you, Rachel. It was our pleasure and we hope to see you return the next time you are in the area.

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2022
Response from Mk on 26 Sept 2022
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind review. Thanks for sharing your review with us and the community.

4/10 Poor

Paige

Stayed 1 night in Sep 2022
Response from Mk on 20 Sept 2022
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. It is our hope that you will consider staying with us in the future for a much better outcome. Hope you had mentioned the reason for rating us 4.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Mk on 6 Sept 2022
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind rating. Thanks for sharing your review with us and the community.

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Mk on 30 Aug 2022
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

8/10 Good

Monte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were poor quality
Stayed 1 night in Aug 2022
Response from Mk on 27 Aug 2022
Thank you for taking the time to share your experience. We're sorry we could not meet all of your expectations. We hope to have another opportunity to serve you better in the future.