Dear Kumar,Thank you for your positive review.It's truly gratifying to read that our central location served as the perfect base for you to explore the city. We are also thrilled that the breakfast selection met your taste and provided a great start to your day.Your appreciation for the cleanliness of our rooms and the condition of our hotel is a testament to the diligence of our housekeeping and maintenance teams. We aim to maintain a high standard for our guests to enjoy.We are equally pleased to know that the service provided by our staff added to the excellence of your stay. It is our top priority to ensure that every guest feels well-cared for and valued.We look forward to seeing you again in the future.Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Utka, Thank you for taking the time to review your stay.We are pleased to hear that you found our service to be satisfactory and appreciate your positive remarks on this aspect.However, we regret to learn that certain aspects of your stay did not meet your expectations. While our rooms have been designed to provide comfort and convenience, we are constantly seeking ways to enhance our guest experience and we take your comments into consideration. Please rest assured that our hotel upholds a high standard of cleanliness, and we are committed to improving wherever possible. Regarding the amenities and condition of our rooms, we strive to maintain a contemporary feel within our facilities and will review your feedback as part of our ongoing efforts to update and refresh our accommodations.We are grateful for your comments as they assist us in our continuous goal to provide an exceptional service experience for every guest.We hope to have the pleasure of welcoming you back in the future. Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Mital, Thank you for your review.We are thrilled to hear that our breakfast hall staff provided impeccable service, reflecting our commitment to exceptional guest experiences. We regret to hear that some aspects of the room did not meet your expectations.Regarding the complimentary water, we offer a bottle upon arrival, and our team is always on hand to assist with any additional requests to enhance your stay. We are grateful for your acknowledgment of our dedicated service and hope that the positive aspects of your stay will encourage a return visit.We hope to have the pleasure of welcoming you back in the future. Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Jeremy,Thank you for your kind feedback.We are thrilled to hear that you found our rooms to be impeccably clean, reflecting our commitment to excellence in service. It's also gratifying to know that the condition of our hotel met your expectations and contributed to a memorable experience. Our staff will be delighted to learn that their efforts to provide top-notch service were so well appreciated.We look forward to welcome you soon. Marc UYTTERHOEVEN, General Manager

Dear Chantel,Thank you for taking the time to share your feedback with us.We are sorry that we did not meet the high standards expected of us on this visit. Please don't hesitate to let us know at the time so that we may take action. We have, nevertheless, addressed this issue with our housekeeping team.We have also taken note of your comments regarding the bathroom and will be assessing the situation.We hope to have the pleasure of welcoming you back for an improved experience next time.Kind regards,Marc UYTTERHOEVEN, General Manager

Cher hôte,Merci pour ce retour.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous serions ravis de vous recevoir à nouveau bientôt. Bien cordialement,Marc UYTTERHOEVEN, General Manager

Dear Eneli,Thank you for taking the time to review your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.We look forward to the pleasure of seeing you again in the future. Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Guest,Thanks for taking the time to share your opinions on your visit to our hotel.We're delighted to hear that you found our location convenient and everything easily accessible on foot. We understand that ongoing constructions in the area can be a concern, and we appreciate your advice to future guests to plan accordingly. We strive to provide a peaceful stay despite the bustling city environment and are glad that the double glazing of our windows contributes to a quieter room experience.We hope that we may have the pleasure of welcoming you back in the future. Kindest regards,Marc UYTTERHOEVEN, General Manager

Dear David, Thank you for taking the time to share your experience with us.We're delighted to hear that our front-of-house team made a positive impression and that you enjoyed the variety and quality of our breakfast offerings. It's our aim to provide a comfortable and enjoyable stay, and we're glad we met your expectations in these areas. We note your comments regarding the room decor and appreciate your candid feedback. Rest assured, we are continuously reviewing guest feedback for future enhancements to our facilities.We hope to have the pleasure of welcoming you back in the future. Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Virginia,Thank you for taking the time to share your feedback with us.We're glad to hear that you found our location convenient for exploring the city. Your feedback regarding the situation with your belongings is concerning, and we want to assure you that our team is trained to handle such incidents with the utmost integrity. Our 24-hour front desk is committed to assisting guests with any issues they may encounter, and we take your comments very seriously. We hope to have the opportunity of welcoming you back for a more memorable stay.Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Liliya, Thank you for this positive review of your stay.We're delighted to hear that you appreciated our fitness facilities and indoor heated pool, which are indeed available to all guests from 7:00 AM to 10:00 PM for their enjoyment and relaxation. It's also pleasing to know that the cleanliness of your room met your expectations, as our housekeeping team works diligently each day to ensure rooms are impeccably maintained for our guests. We take pride in the condition of our hotel and the level of service provided by our team, so it's gratifying to receive your positive feedback in these areas. While we note that you rated some aspects at 80%, we continuously strive for excellence and take all guest feedback seriously as we aim to provide an even more superior experience.We look forward to welcoming you again. Best regards,Marc UYTTERHOEVEN, General Manager

Dear Guest,Thank you for taking the time to share your feedback with us.We're thrilled to hear that our staff's commitment to service excellence made a positive impact on your visit to Brussels. It's wonderful that our hotel's prime location facilitated your exploration and enjoyment of the city. Regarding the room size, we take pride in providing well-appointed rooms with premium bedding and various amenities, as detailed on our website, to ensure a comfortable stay for all our guests. We regret to hear about the disturbance caused by the construction; we always aim to maintain a serene environment and appreciate your understanding that such external factors are sometimes beyond our control. Rest assured, we continuously strive to improve our hotel's condition to enhance the guest experience.We hope to welcome you back again.Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Niamh, Thank you for reviewing your stay with us.We regret to hear about your concerns regarding the hotel's decor and temperature control in your room. Rest assured, we regularly conduct maintenance to address such issues. Regarding the temperature, our rooms are equipped with manual temperature control and we also provide extra fans upon request to ensure our guests' comfort. We understand that construction work in the vicinity can be an inconvenience, and we apologize for any disturbance it may have caused during your stay. We appreciate your feedback on the location and will consider it as we continuously strive to provide a pleasant environment for our guests.We hope to welcome you back in the future. All the best.Marc UYTTERHOEVEN, General Manager

Dear Brittany,Thank you for sharing your opinion after your recent stay.We're thrilled to hear that you felt at home in your room and appreciated the unexpected pleasure of our pool and steam room. It's wonderful to know that our location contributed positively to your experience, providing great value and convenience for exploring the city.We look forward to seeing you again on your next stay.Best wishes,Marc UYTTERHOEVEN, General Manager

Chère Komal,Merci pour cet aimable commentaire.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous accueillir à nouveau,Marc UYTTERHOEVEN, General Manager

Dear Guest,Thank you for taking the time to share your feedback.We're glad to hear that you appreciated our hotel's location, which is indeed ideal for exploring the city's attractions and enjoying the local cuisine in the neighborhood known for its seafood restaurants. We regret to hear that there were aspects of your stay that did not meet your expectations. Regarding the room comfort, we apologize if the temperature was not to your liking; our air conditioning can be manually controlled and we also provide extra fans on request to ensure our guests' comfort. We are surprised about the safe. We take note of your comments on the pillows and will look into this matter, as we aim to provide premium bedding for a restful sleep. We assure you that our team is committed to providing high-quality service and we're sorry if we fell short during your interaction. Rest assured that we value all guest feedback and continuously strive to provide an exceptional experience.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Marc UYTTERHOEVEN, General Manager

Cher Bhamina,Merci de nous faire part de votre retour d’expérience.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,Marc UYTTERHOEVEN, General Manager

Dear Esteban,Thank you for such a positive review.We're delighted to hear you found our rooms to be spacious and appreciated the value of our buffet breakfast. It's great to know our proximity to the Metro station and central location enhanced your stay, offering easy access to the city's shopping and dining options.We're grateful for your positive ratings on room cleanliness, hotel condition, and service, and we're pleased you were satisfied with the amenities provided in our rooms. While we strive to provide the best in-room features, we always welcome feedback and look for ways to enhance our guests' experiences.We look forward to welcoming you back on a future occasion. Best wishes,Marc UYTTERHOEVEN, General Manager

Chère Mathilde,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis d'apprendre que notre équipe a su vous accueillir avec professionnalisme et passion, et que notre chambre a répondu à vos attentes. Merci également de souligner la qualité de notre piscine chauffée, hammam et l'emplacement idéal de notre établissement. Votre appréciation du petit déjeuner complet nous enchante, car nous nous efforçons de proposer un buffet varié répondant aux goûts de tous nos clients.Au plaisir de vous recevoir à nouveau,Marc UYTTERHOEVEN, General Manager

Dear Arin,Thank you for taking the time to review your stay.It's wonderful to hear that you enjoyed the perfect view of the Christmas Market and concert stage from your room. We're delighted that our central location contributed to a memorable stay. Your compliments on the room cleanliness, hotel condition, service, and amenities are greatly appreciated, and we're thrilled that every aspect of your experience met your expectations. Our team strives to maintain the highest standards in every area, from the modernity and comfort of our rooms to the attentiveness of our service.It would be a pleasure to welcome you back.Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Shelly,Thank you for taking the time to review your stay with us. All of the team hope that we may be able to see you again in the future.Kindest regards,Marc UYTTERHOEVEN, General Manager

Beste Dennis,Bedankt voor uw enthousiaste beoordeling!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met warme groeten en graag tot een volgende keer,Marc UYTTERHOEVEN, General Manager

Dear Verna,Thank you for taking the time to let us know your opinion of your recent stay.We're thrilled to hear that the view from your room added a special touch to your stay, showcasing the historic beauty of our surroundings. It's also wonderful to know that you found our room cleanliness to your satisfaction. We appreciate your positive feedback on our service and amenities, which we strive to maintain at a high standard for all our guests. We hope you will return for another memorable stay.Best wishes,Marc UYTTERHOEVEN, General Manager

Cher Ranj,Tous nos remerciements pour ce commentaire positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous serions ravis de vous accueillir à nouveau. Cordialement,Marc UYTTERHOEVEN, General Manager

Dear Heather,Thank you for taking the time to share your review.We're delighted to hear that our hotel's location was convenient for your exploration of the old town shops and Christmas markets, and that our staff provided helpful service. Regarding the cleanliness of the shower door hinges, we appreciate you bringing this to our attention. Please rest assured that we maintain high standards of cleanliness and will address this detail immediately.We look forward to having the opportunity to welcome you again. Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Roxanne, We appreciate your feedback.We regret that your time with us did not meet all your expectations. We hope to welcome you back for a more enjoyable stay in the future.Best regards,Marc UYTTERHOEVEN, General Manager

Dear Guest, We appreciate your candid feedback.We are delighted to hear that you appreciated our excellent location and found our staff to be helpful and accommodating. Our team strives to provide the best service to our guests, and your kind words are truly appreciated.We apologize for any inconvenience caused by the chipped walls and stained carpet in your room. We take pride in maintaining our hotel in good condition, and we are continuously working on improvements. Rest assured, your concerns have been noted and will be addressed. We hope that you were able to enjoy the many amenities we offer, such as our fitness room, spa facilities, and gourmet bar.We hope to welcome you back. Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Joanne,Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed our central location, making it convenient for you to explore the city and access the metro. It's great to know that our breakfast and catering staff met your expectations, and we appreciate your kind words about them. Our diverse breakfast buffet is designed to cater to various tastes and dietary needs, and we're glad you found it excellent.We're also happy that you enjoyed our pool facilities, which include an indoor heated pool, hammam, and infra-red showers. Our aim is to provide a relaxing and enjoyable experience for our guests, and it's wonderful to know that we were able to achieve that during your stay.We look forward to welcoming you back. Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Guest,Thank you for your valuable review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on your next visit.Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Daniel,We appreciate that you took the time to review your recent stay.We are delighted to hear that you appreciated the cleanliness of our rooms and the overall condition of the hotel. Our housekeeping team works diligently to maintain high standards of cleanliness for our guests' comfort.However, we noticed that you were not completely satisfied with the service and room amenities. We strive to provide excellent service to all our guests, and we apologize if we did not meet your expectations in this regard. We hope to see you again in the future.Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Jean,Thank you for letting us know that you enjoyed your stay.We are thrilled to hear that you enjoyed our excellent breakfast and found our service to be friendly. Our team takes pride in providing a wide variety of breakfast options to cater to different tastes and dietary needs, ensuring a great start to the day for our guests. It is also wonderful to know that our staff's dedication to providing top-notch service contributed to your pleasant stay with us.We appreciate your kind words and will continue to strive for excellence in all aspects of our hotel.We hope to welcome you back in the future.Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Sandy,Thank you for your kind review.We are always pleased to be able to receive nice feedback. Itis us who thank you for your continued loyalty to our hotel and group.We look forward to welcoming you back for another excellent experience with us. Kind regards,Marc UYTTERHOEVEN, General Manager

Beste Robert,Hartelijk dank voor deze fijne beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk tot ziens,Marc UYTTERHOEVEN, General Manager

Dear Irena,Thank you for such a positive review of your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back.Best wishes,Marc UYTTERHOEVEN, General Manager

Dear John,Thanks for this review about your experience.We are delighted to hear that you found our reception staff to be lovely and our rooms to be comfortable and well-equipped. It's great to know that you enjoyed the shower facilities in your room as well.Regarding the swimming pool, we appreciate your feedback and would like to clarify that it is designed as a small jet-stream pool, with a depth of 90cm at the deep end. We apologize if this was not what you expected, but we hope you were still able to enjoy the other spa facilities available, such as the hammam and infra-red showers.We hope to have the pleasure of welcoming you back in the future. Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Rodrick,Thank you for this kind review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.The entire team look forward to welcoming you back for a future visit.Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Rafael,Thank you for taking the time to share your opinion with us.We are delighted to hear that you found our hotel clean and well-maintained. Our housekeeping team works diligently to ensure that our guests have a comfortable stay. We also appreciate your positive feedback on our room amenities, as we strive to provide a pleasant experience for our guests.We look forward to welcoming you back on a future occasion. Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Guest, Thanks for taking the time to let us know your opinion of your stay.We are glad to hear that you found our service to be excellent and your room comfortable and clean. However, we understand that the construction outside the hotel was disappointing. While this is beyond our control, we appreciate your understanding and patience during your stay. Our hotel is located in the heart of Brussels, which makes it easy to explore the city and enjoy its attractions. We hope that you were able to take advantage of our central location despite the construction.We all hope that we have the pleasure of welcoming you back on your next stay.Kind regards,Marc UYTTERHOEVEN, General Manager

Dear David,Thank you for this positive review.We are delighted to hear that our hotel's location was convenient for your interests and needs. Being situated in the heart of Brussels, we strive to provide easy access to various attractions and shopping possibilities for our guests.It is wonderful to see that you were highly satisfied with the room cleanliness, hotel condition, and service. Our dedicated team works diligently to maintain a clean and comfortable environment for our guests, and your kind words are greatly appreciated.We hope we have the pleasure of seeing you on future occasions. Best regards,Marc UYTTERHOEVEN, General Manager

Dear Stuart,Thank you for this review.We are thrilled to hear that you found our property and staff to be great. It's fantastic to know that you enjoyed the variety of restaurants, shopping, and local attractions in our central location. Our hotel is indeed situated in a neighborhood famous for its seafood restaurants and close to many popular tourist sites, making it an ideal base for exploring the city.We look forward to having the opportunity to welcome you back in the future. Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Peter,Thank you for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope that you will stay with us again many more times in the future. Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Niall,Please accept our sincere thanks for this kind review.We are delighted to hear that you found our location convenient for exploring Brussels and appreciated the proximity to the old town, restaurants, and transport options. Our hotel is indeed situated in a neighborhood famous for its seafood restaurants and close to many city attractions.It is also great to know that you were satisfied with the cleanliness, hotel condition, service, and room amenities during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and your positive feedback is truly appreciated.We look forward to seeing you again. Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Guest,Thank you for such a positive review.We are delighted to hear that you enjoyed the variety of food options in our neighborhood and the convenience of nearby public transportation. Our location in the heart of Brussels indeed offers easy access to many attractions, restaurants, and shopping areas. It is also great to know that our friendly team made a positive impression on you during your stay.It would be a pleasure to welcome you back in the future. Kind regards,Marc UYTTERHOEVEN, General Manager

Dear Brenda,Thank you very much for this kind review of your stay.We're glad that you had a pleasant stay and that it lived up to your expectations.It's great to know we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet.We look forward to the pleasure of seeing you again in the future. Kind regards,Marc UYTTERHOEVEN, General Manager

Dear John,Thank you for such a positive review.We are delighted to hear that you found our location perfect for exploring Brussels. It's great to know that your children enjoyed the little pool, which is indeed a part of our indoor heated pool and spa facilities. We always strive to provide a comfortable and enjoyable stay for our guests, and it's fantastic to know that we were able to meet your expectations.We hope to welcome you back soon.Best wishes,Marc UYTTERHOEVEN, General Manager

Dear Jony, Thank you so much for these kind comments about your stay.We are always pleased to be able to receive such a great score. We look forward to welcoming you back on a future occasion.Best regards,Marc UYTTERHOEVEN, General Manager

Dear Sylvain,Thank you for this positive review of your stay.We are thrilled to hear that you found our hotel to be in excellent condition and appreciated the cleanliness of your room. Our dedicated housekeeping team works diligently to ensure that our guests have a comfortable and enjoyable stay. It's also great to know that you were pleased with the service provided by our staff. We always strive to deliver the best possible experience for our guests.We look forward to seeing you again soon.Best regards,Marc UYTTERHOEVEN, General Manager