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Reviews of Moon Garden Art Hotel

4 out of 5
Moon Garden Art Hotel
Bazilijonu Str. 10, Vilnius

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 506 reviews" "
Rating 8 - Good. 198 out of 506 reviews" "
Rating 6 - Okay. 36 out of 506 reviews" "
Rating 4 - Poor. 12 out of 506 reviews" "
Rating 2 - Terrible. 7 out of 506 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the value and awesome location.
Stayed 1 night in Feb 2024
Response from Ona on 7 Mar 2024
Thank you very much for your kind words and for taking the time to share your feedback with us! We're delighted to hear that you had such a positive experience during your stay at Moon Garden.Providing excellent value and ensuring a fantastic location are top priorities for us, and we're thrilled to learn that we met your expectations in these aspects. Our team works hard to create memorable experiences for our guests, and it's rewarding to know that our efforts made a difference for you.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to Moon Garden in the future.Warm regards,Ona Hotel manager

8/10 Good

Natalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and it has charm
I had a room facing the back which is much better than the front, clean and big mattress not the best but they fixed it. Staff in hotel it’s extremely nice and helpful
Stayed 2 nights in Dec 2023
Response from Edita on 15 Dec 2023
Dear Natalia, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the room facing the back and found it preferable. We appreciate your feedback on the cleanliness and the helpfulness of our staff. It's always our goal to provide a positive and accommodating experience for our guests.We're glad that any concerns with the mattress were promptly addressed, and we hope it contributed to a more comfortable stay.Looking forward to welcoming you back for another great experience.Best regards,

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Eleonora on 8 Nov 2023
Hotel response:Dear James,Thank you for your review. We appreciate your feedback.Best Regards,Eleonora

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this place. Will definitely stay here when I return to Vilnius. Perfectly located, just at the edge of Old Town Vilnius. Wonderful restaurant across the street, farmers market and grocery store.
Stayed 4 nights in Oct 2023
Response from Eleonora on 8 Nov 2023
Dear Fidel, We sincerely appreciate the time you took to review our Hotel. Thank you for the fantastic comment about our Hotel. We hope we have the opportunity to welcome you back in the future. Best Regards, Eleonora

8/10 Good

Selma, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Moon Garden hotel is in a good location, walkable to the center and old town. It was clean and well kept, but furniture and decor is a bit outdated.
Stayed 1 night in Oct 2023
Response from Eleonora on 8 Nov 2023
Dear Selma,Thank you sincerely for awarding Hotel the highest score and for taking the time to share your feedback directly with us. We are more than pleased to read your kind review and are truly glad to note that we have exceeded your expectations in terms of the level of service and hospitality. We all look forward to your next visit.Kind regards,Eleonora

10/10 Excellent

Dmitry, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, clean, wonderful breakfast, code access. New in the old body. Currently there is no elevator, but the construction is in progress. Expensive interior
Stayed 1 night in Sep 2023
Response from Eleonora on 8 Nov 2023
Dear Dimitry,Thank you so much for taking the time to leave us a review!We take great pride in providing our guests with a clean and quiet environment, ensuring a comfortable and relaxing stay. Our close proximity to the airport is indeed a convenient feature that many of our guests appreciate.It is wonderful to know that you enjoyed our breakfast offerings. We strive to provide a delicious and varied breakfast to start our guests' days off right.Thank you once again for your kind recommendation. We truly appreciate your feedback and we hope to have the pleasure of welcoming you back on your next visit.Sincerely,Eleonora

10/10 Excellent

Indre, East Boston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique design
Stayed 2 nights in Sep 2023
Response from Eleonora on 8 Nov 2023
Dear Indrė,thank you for your positive feedback, we appreciate it very much!best regards,Eleonora

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This modest hotel packs a lot of value!
This modest hotel right on the edge of Old Town packs a lot of value! My room was charming and spacious, with robust a/c and even a (noisy) fridge. The staff were friendly and very helpful, especially Juste, who was invaluable when I needed to rebook a flight. There is no elevator, but staff were happy to bring my suitcase upstairs for me. My room had twin beds--very comfortable.
Stayed 3 nights in Aug 2023
Response from Ona on 31 Jan 2024
Dear Dena, thank you for your positive feedback, we appreciate it very much. Looking forward to host you again.GreetingsHotel Manager

10/10 Excellent

Zbigniew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andy from USA
Great place to stay for 5 people
Stayed 2 nights in Jun 2023
Response from Ona on 1 Jul 2023
Thank you for your review! Hope to see you next time here in Vilnius!Greetings,Ona

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Justinas Volkus General Manager on 26 Aug 2020
Dear Victor, Thank you very much for your recent stay with us and for taking time to leave this great review. We look forward to welcoming you back on your next visits to Vilnius! Sincerely Yours, Justinas Volkus General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff and rooms very nice. Breakfast was good to have
Stayed 2 nights in Jan 2020
Response from Justinas Volkus General Manager on 4 Feb 2020
Dear Guest, Thank you for your recent stay with us and for this wonderful review! Should you have a chance to visit Vilnius again in the future, we do hope to see you back at Art Hotel Moon Garden! Greetings, Justinas Volkus General Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from Justinas Volkus General Manager on 10 Jan 2020
Dear Guest, Thank you for sharing your recent experience with us. I am delighted to see how much you enjoyed our hotel. We do hope to see you back at Art Hotel Moon Garden on your next visit to Vilnius! With warm greetings, Justinas Volkus General Manager

10/10 Excellent

Rivka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
היינו שבוע שלם במלון ונהנינו מכל רגע. המלון קטן ואינטימי, המיקום מצויין סמוך ל״שער השחר״ המוביל לעיר העתיקה של ווילנה״ , הצוות אדיב, מסביר פנים ועונה בסבלנות לכל שאלה. חדר האוכל חמוד וארוחת הבוקר מגוונת וטעימהומכילה את כל מה שצריך. המלצרים כל הזמן בודקים מה חסר ומשלימים מיד.אם נחליט לבקר שוב בווילנה ברור לי שנבחר שוב באותו המלון.
Stayed 7 nights in Dec 2019
Response from Justinas Volkus General Manager on 25 Dec 2019
Dear Rivka, Thank you very much for your recent stay at Art Hotel Moon Garden and for taking time to write this review. We are happy to know your stay with us was an excellent one. We look forward to welcoming you back on your next visit to Vilnius! Sincerely Yours, Justinas Volkus General Manager

8/10 Good

frank

Liked: Cleanliness, staff & service
Very close to entry gate of the old town. Also, tour bus stop just across street.
Stayed 2 nights in Nov 2019
Response from Justinas Volkus General Manager on 19 Nov 2019
Dear Frank, Thank you very much for staying at Art Hotel Moon Garden and for taking the time to share your experience on Hotels.com. We are very happy to know you enjoyed your stay and especially our central location. We look forward to welcoming you back to our beautiful city and Art Hotel Moon Garden soon. Best Regards, Justinas Volkus General Manager

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Justinas Volkus General Manager on 16 Nov 2019
Dear Frank, Thank you very much for this rating. We are very glad to know, that you enjoyed your stay. We look forward to welcoming you back in the near future! Warm greetings, Justinas Volkus General Manager

10/10 Excellent

joe, London

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff were amazing. I had a problem at the airport and the front desk staff were incredibly helpful in sorting out a problem that could have ruined the trip for me. I’m so grateful for their kindness.
Stayed 3 nights in Oct 2019
Response from Justinas Volkus General Manager on 8 Oct 2019
Dear Joe, Thank you very much for this review following your stay at Art Hotel Moon Garden! It is heartwarming to learn, that you enjoyed your stay and especially our service. We look forward to welcoming you back on your next visit to Vilnius. Sincerely Yours, Justinas Volkus General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place Great location
Really enjoyed our stay. Perfect location. Right at the start or old town right next to the gates of dawn. Front desk was great. Housekeeping was great. This place is trying very hard we really appreciated their effort. Within this price range I don't think you could do much better.
Stayed 2 nights in Sep 2019
Response from Justinas Volkus General Manager on 3 Oct 2019
Dear David, Thank you very much for staying with us and for taking time to write this review. It is heartwarming to learn that your experience with us was an excellent one from friendly service to perfect location and good value for money. We look forward to welcome you back on your future visits to Vilnius. Sincerely Yours, Justinas Volkus General Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location, friendly staff and good communal garden but the room smells probably from the sink?
Stayed 1 night in Sep 2019
Response from Justinas Volkus General Manager on 1 Oct 2019
Dear Guest, Thank you for your recent stay with us. We do appreciate your kind comments on our central location and friendly service. Please accept our apologies for the unpleasant smell in the bathroom. It is pity, that you did not contact reception regarding this as we could have rectified the problem or change rooms. Should you be visiting Vilnius again in the future, we do hope you will give us another chance and stay with us once more. With warm greetings, Justinas Volkus General Manager

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Justinas Volkus General Manager on 27 Sept 2019
Dear Guest, Thank you for this rating following your stay at Art Hotel Moon Garden! We are very glad to know you enjoyed your stay. We look forward to welcoming you back on your next visit to Vilnius. Sincerely Yours, Justinas Volkus General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great position for the old town and the airport bus. All staff are friendly, the hotel is spotlessly clean and apart from a kettle, the room has everything you need. Breakfast is lovely, pastries and bread are very fresh. There's no bar or evening restaurant on site but there's plenty near bar and a local supermarket if you want a drink in your room as well as mini-bar. Can highly recommend this hotel and loved my time here.
Stayed 4 nights in Sep 2019
Response from Justinas Volkus General Manager on 23 Sept 2019
Dear Guest, Thank you very much for your splendid review and we are pleased you had a fantastic experience at Art Hotel Moon Garden! I am glad to hear how much you enjoyed our excellent location, nice room and delicious breakfast, and I will proudly share your review with the entire team! We certainly look forward to welcoming you back in the near future. Sincerely yours, Justinas Volkus General Manager

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location & Wonderful staff!
The room was spacious with two closets, bathrobes, slippers, and shelf space in the bathroom. Location was excellent - we took the 88 city bus from the airport and it dropped us off just a few doors down from the hotel. Plus, the hotel is just outside the old town city gate, so we walked everywhere in Old Town. Breakfast was an amazing array of options with fruit, toast, eggs, salmon, pancakes, coffee, juices - way better than the typical continental breakfast I usually expect. But the most welcoming part of our stay was Justinas and Edgar - they were so helpful and answered our many questions patiently! They even recommended and booked our next hotel in Trakai- and it was wonderful, too! Thank you both!
Stayed 3 nights in Sep 2019
Response from Justinas Volkus General Manager on 18 Sept 2019
Dear Justin, Thank you very much for this review following your stay at Art Hotel Moon Garden. It was a pure pleasure to host you! We are very happy to know our hospitality, perfect location and plentiful breakfast buffet exceeded your expectations. Should you have another chance to visit Vilnius, we hope to see you back at our hotel! Greetings, Justinas Volkus General Manager

8/10 Good

Reed, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel just outside the gate to the old town so convenient to everything. The front desk staff are very friendly and helpful in introducing the town’s sites.
Stayed 1 night in Sep 2019
Response from Justinas Volkus General Manager on 9 Sept 2019
Dear Reed, Thank you for your recent stay at Art Hotel Moon Garden and for taking time to share your experience on Expedia. It is heartwarming to learn that your experience with us was a great one! Should you have a chance to visit Vilnius again, we do hope to see you back at our hotel! Yours sincerely, Justinas Volkus General Manager

6/10 Okay

Sachin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Justinas Volkus General Manager on 4 Sept 2019
Dear Sachin, Thank you for this evaluation following your recent stay at Art Hotel Moon Garden. Please accept my apologies, that our hotel did not prove your expectations. We wish you provided some comments, so we would know what we missed on. Shall you be visiting Vilnius again in the future, we hope you will give us another chance and stay with us once more. Warm greetings, Justinas Volkus General Manager

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. Within walking distance from the majority of sites.
Stayed 5 nights in Aug 2019
Response from Justinas Volkus General Manager on 19 Aug 2019
Dear Farah, Thank you for this wonderful review following your recent stay at Art Hotel Moon Garden! We look forward to welcoming you back on your next visit to Vilnius! Best regards, Justinas Volkus General Manager

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Justinas Volkus General Manager on 12 Aug 2019
Dear Isaac, Thank you for choosing Art Hotel Moon Garden as a place to stay during your visit to Vilnius and for taking time to rate us on Hotels.com! We are very happy to know your stay with us was an excellent one! Should you have a chance to visit Vilnius again, we do hope to see you back at Art Hotel Moon Garden! Kind regards, Justinas Volkus General Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Justinas Volkus General Manager on 5 Aug 2019
Dear Christine, Thank you for your recent stay with us and for leaving this great rating on Hotels.com! Should you be visiting Vilnius again in the future, we do hope to see you back at Art Hotel Moon Garden! Greetings, Justinas Volkus General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable night
Lovely hotel near Gates of Dawn on border of old town. Friendly staff, nice room. Great breakfast. Staff gets bonus points for loaning umbrellas
Stayed 1 night in Jul 2019
Response from Justinas Volkus General Manager on 29 Jul 2019
Dear Coz112, Thank you for taking time to share your experience on Hotels.com following your recent stay at Art Hotel Moon Garden! It is heartwarming to learn that your experience with us was an excellent one! Should you have a chance to visit Vilnius again, we do hope to see you back at our hotel! Greetings, Justinas Volkus General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Justinas Volkus General Manager on 18 Jul 2019
Dear Guest, Thank you for this wonderful rating following your recent stay at Art Hotel Moon Garden! We look forward to welcoming you back on your next visit to Vilnius! Best regards, Justinas Volkus General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great 4.5 star boutique hotel on the edge of Old Town. Close to the train and main bus station. Quiet. Air conditioning works great. Not so in most other hotels. Breakfast was a 5/10 buffet. Orange crystal orange juice knocked it down a few points. We would stay again without a doubt.
Stayed 3 nights in Jun 2019
Response from Justinas Volkus Deputy General Manager on 21 Jun 2019
Dear Guest, Thank you for your recent stay with us and for this great review! We look forward to welcoming you back on your next visit to Vilnius! Warm greetings, Justinas Volkus Deputy General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel with lots of character. Old town, airport, train station easily accessible.Rooms are nicely furnished and spaceous enough
Stayed 2 nights in Jun 2019
Response from Justinas Volkus Deputy General Manager on 20 Jun 2019
Dear Guest, Thank you for your recent stay with us and for this excellent review! We look forward to welcoming you back on your next visit to Vilnius! Warm greetings, Justinas Volkus Deputy General Manager

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Justinas Volkus General Manager on 9 Jul 2019
Dear Guest, Thank you very much for this rating. We are very glad to know, that you enjoyed your stay. We look forward to welcoming you back in the near future! Warm greetings, Justinas Volkus General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel. Small, but pretty and in a good location for tourists. Staff were very good and the front desk staff member that we dealt with most was Edgar, who went above and beyond more than once in helping us out. My only minor irritant was parking, which was about 4 blocks away.
Stayed 2 nights in Jun 2019
Response from Justinas Volkus Deputy General Manager on 13 Jun 2019
Dear Guest, Thank you very much for staying at Art Hotel Moon Garden and for taking time to write this review on Expedia. It is our great pleasure to receive such a sincere and positive feedback. I will happily share it with the entire Art Hotel Moon Garden team. We look forward to welcoming you back on your next visits to Vilnius! Warm greetings, Justinas Volkus Deputy General Manager

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Justinas Volkus Deputy General Manager on 10 Jun 2019
Dear Guest, Thank you for your recent visit to Moon Garden Art hotel and for taking time to rate us on Expedia. We do appreciate your feedback. Should you come to Vilnius again, we do hope to see you back at our hotel! Warm greetings, Justinas Volkus Deputy General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Justinas Volkus Deputy General Manager on 14 Jun 2019
Dear Guest, Thank you for your recent stay with us and for this wonderful rating! We look forward to welcoming you back on your next visit to Vilnius! Greetings, Justinas Volkus Deputy General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great apart from the lack of tea / coffee facilities in room.
Stayed 4 nights in May 2019
Response from Justinas Volkus Deputy General Manager on 25 May 2019
Dear Guest, Thank you for your recent visit to Moon Garden Art hotel and for taking time to rate us on Expedia. We do appreciate your feedback. Tea and coffee making facilities are available at the reception upon request. Should you come to Vilnius again, we do hope to see you back at our hotel!

10/10 Excellent

christa, Alameda, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a charming hotel, very easy 10 minute walk from the bus station--I had a spacious, very clean & well-appointed room with a dormer window--huge bathroom--and thoroughly enjoyed my 3 night stay. Front desk staff was always helpful, and the breakfast was excellent.
Stayed 3 nights in May 2019
Response from Justinas Volkus Deputy General Manager on 24 May 2019
Dear Christa, Thank you for your recent visit to Moon Garden Art Hotel and for taking time to review us on Expedia! We truly appreciate your kind and inspiring comments on our friendly service, excellent breakfast buffet and spacious, well-appointed room. Hope to see you again soon! Warm greetings from Vilnius! Justinas Volkus Deputy General Manager

4/10 Poor

Verified traveller

Stayed 5 nights in May 2019
Response from Justinas Volkus Deputy General Manager on 19 May 2019
Dear Guest, Thank you for this evaluation following your recent stay at Moon Garden Art Hotel. We wish you provided some comments, so we would know what we missed on. Shall you be visiting Vilnius again in the future, we hope you will give us another chance and stay with us once more.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. nice decor. bed wasnt very comfortable
Stayed 2 nights in May 2019
Response from Justinas Volkus Deputy General Manager on 7 May 2019
Dear Guest, Thank you for your recent stay with us and taking time to review us on Expedia. We are glad to know you enjoyed your stay. We look forward to welcome you back on your next visit to Vilnius!

10/10 Excellent

LEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel and staff.
A very nice and clean hotel close to everything. Breakfast was very good and nicely presented. Staff was exceptionally good and very helpful. Would stay there again and we do highly recommend the Moon Garden.
Stayed 2 nights in May 2019
Response from Justinas Volkus Deputy General Manager on 7 May 2019
Dear LEO, Thank you for choosing Moon Garden Art hotel as a place to stay during your visit to Vilnius and for taking time to leave this great review! We are glad to know your stay with us was an excellent one! Should you have a chance to visit Vilnius again, we do hope to see you back at Moon Garden Art hotel! Greetings, Justinas Volkus Deputy General Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely spacious suite. Comfortable, clean and very friendly staff.
Stayed 3 nights in Mar 2019
Response from Justinas Volkus Deputy General Manager on 3 Apr 2019
Dear Guest , Thank you for sharing your recent experience with us. I am delighted to read how much you enjoyed our hotel. I do hope we will be able to welcome you back to Art Hotel Moon Garden in the future. Justinas Volkus Deputy General Manage

8/10 Good

Aga, Peterborough, UK

Liked: Cleanliness, amenities, property conditions & facilities
It is very clean and looked after property.Nice breakfast but it would be better by adding plant milk option to it and a kettle in the room. Located next to the Gate of Dawn.Close to town and all attractions.Close to the shops:Maxima,Rimi,Lidl,Turgus. Close to the restaurants.Rooms have fridge and are clean daily. Room service available also massages cleaning/ironing clothes etc. Free Wi-Fi. It was very nice stay just haven't been aware that I still had to pay stay tax.It wasn't much a all but thought it was already included in price.
Stayed 5 nights in Mar 2019
Response from Justinas Volkus Deputy General Manager on 1 Apr 2019
Dear Aga, Thank you for your recent stay with us and for your kind comments on our central location, nice breakfast and throughout cleanliness of the property. We are sorry you were not aware of the city tax. City tax is never included in price and has to be settled on site. Should you be visiting Vilnius again in the future, we do hope to see you back at Moon Garden Art Hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room was noisy
Stayed 2 nights in Mar 2019
Response from Justinas Volkus Deputy General Manager on 29 Mar 2019
Dear Guest, Thank you very much for your recent stay with us and for taking time to share your experience with other travellers. From your review we do not know which room you were assigned and where noise was coming from, or if you contacted reception regarding this. We have rooms in different locations in the building and can change allocation if assigned room doesn't fully meet guest requirements. We do hope you will give us another chance and stay with us on your next visit to Vilnius! Best regards, Justinas Volkus Deputy General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy stroll to the Old Town. Bus 88 from the airport literally drops you off at the front door of the hotel (takes 15 mins max). Breakfast was typical European contenential fare and although the breakfast area was small, I never had an issue getting a seat. No elevator but the staff carried my suitcase up the stairs for me. No kettle/coffee making items in the room. Biggest issue is that the walls are very thin - you can hear everything in the neighbouring rooms (phone message alerts, tv, conversations etc)
Stayed 3 nights in Mar 2019
Response from Justinas Volkus Deputy General Manager on 8 Mar 2019
Dear Guest, Thank you very much for your recent stay with us and for taking time to write this review. We are happy to know you enjoyed our central location! We do have kettles upon request. Please accept our apologies, that soundproofing was not to level you expected. We do hope that we will have the pleasure of welcoming you back at Moon Garden Art hotel on your next visit to Vilnius.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Great place to stay! Right beside Dawn Gate and perfect street to walk into the center of town. There are lots of cages closeby and the train station is walking distance.
Stayed 1 night in Feb 2019
Response from Justinas Volkus Deputy General Manager on 26 Feb 2019
Dear David, It was a pleasure to host you at Moon Garden Art hotel. Thank you for taking time to share your experience with other travelers on Hotels.com! Hoping to see you again soon! Greetings from Vilnius! Justinas Volkus Deputy General Manager

8/10 Good

Steve, Sunderland, gb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very friendly and helpful staff. The restaurants is now only open for breakfast.
Stayed 4 nights in Feb 2019
Response from Justinas Volkus Deputy General Manager on 9 May 2019
Dear Steve, Thank you for this great review following your recent stay at Moon Garden Art Hotel! We are pleased to know you enjoyed our central location and friendly service. We look forward to welcoming you back on your next visit to Vilnius!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally sutuated on edge of old town. Staff very friendly and helpful.
Stayed 4 nights in Feb 2019
Response from Justinas Volkus Deputy General Manager on 20 Feb 2019
Dear Guest, Thank you for your recent stay at Moon Garden Art hotel and for taking time to review us on Expedia. We do appreciate your feedback. We look forward to welcoming you back on your next visit to Vilnius!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean, staff friendly. Nice touches of slippers and bathrobes and a well stocked minibar. Our room was a little tired in terms of decor but otherwise very impressed.
Stayed 2 nights in Feb 2019
Response from Justinas Volkus Deputy General Manager on 19 Feb 2019
Dear Guest, Thank you very much for this review following your stay at Moon Garden Art Hotel. We are pleased to know you enjoyed your super clean room, central hotel's location and friendly service. Hope to see you again soon!

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Justinas Volkus Deputy General Manager on 16 Feb 2019
Dear Will, Thank you for your recent visit to Moon Garden Art hotel and for taking time to rate us on Hotels.com. We do appreciate your feedback. Should you come to Vilnius again, we do hope to see you back at our hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The hotel was fantastic, clean, beautifully decorated and caters to all your needs. Very central and excellent value for money, I would highly recommend
Stayed 3 nights in Feb 2019
Response from Justinas Volkus Deputy General Manager on 13 Feb 2019
Dear Guest, Thank you for your recent stay with us and taking time to review us on Expedia. We are glad to know you enjoyed your stay. We look forward to welcome you back on your next visit to Vilnius!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic reception service,very helpful and welcoming, modern,clean and bright hotel, also situated in a perfect location: 5 minutes walki to bars, cafes and restaurants and 3 minutes walk to bus stop number 88 which cost 1 Euro and will take you directly to Vilnius Airport.
Stayed 1 night in Jan 2019
Response from Justinas Volkus Deputy General Manager on 28 Jan 2019
Dear Guest, Thank you for this great evaluation. We are very happy to know that your stay was smooth! We look forward to welcoming you back on your next visit to Vilnius!