Ratings based on 235 Verified Reviews

4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from MK

Wonderful hotel in a beautiful location.

Posted 13-Mar-2017
Exceptional hotel in a fantastic location and within easy reach of Vilnius Old Town. Extremely friendly, helpful and attentive staff.
5out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel in the centre of Vilnius

Posted 17-Feb-2017
We were enthusiastically greeted and shown to our room. It's a large hotel but we were made to feel very special. The room was spacious and very comfortable and we had everything we needed. The spa is lovely. Beautifully maintained and tastefully done out. Breakfast was very high quality, with several options cooked to order. All staff were genuinely friendly and helpful. A really excellent hotel! A nice change from the hotel chains too - it felt genuinely Lithuanian. Would love to go back!
5out of 5
Recommended
for Everyone
by A verified traveller from Manhattan, NYC

Great experience

Posted 31-Jan-2017
The hotel and staff are excellent. The only improvement that I recommend is to have a better exercise facility. Currently it is a very small room with two cardio machines (one stepper and one elliptical machine) and one treadmill. There is no space for yoga or stretching. For a four-five star hotel a fitness facility should meet high standards.
5out of 5
Recommended
for Everyone
by A verified traveller from Connecticut USA

Wonderful staff, great location, Beautiful room.

Posted 28-Dec-2016
The staff at Kempinski went beyond the call of duty to insure our smooth warm arrival after a series of delayed flights and ever changing arrival plans. The 1:00am arrival did not dampen the warmth and graciousness of staff. Our room overlooking the square was pristine and spacious We cannot wait to go back!
5out of 5
Recommended
for Couples
by A verified traveller from London

Great location, friendly staff

Posted 27-Dec-2016
We spent Christmas here. The hotel is centrally located near the cathedral. Staff seems to be very young and friendly. The rooms are comfortable and spacious. Spa is included and very well kept. Unfortunately there were no treatment appointments available which was a pity. The restaurant serving the hotel breakfast and is well run. It is open for the public as a normal restaurant during the day. The food is very tasty although rather pricey. Altogether a very pleasant stay.
5out of 5
by michael

Vilnius, a small, intimate city full of charm

Posted 23-Dec-2016 on Hotels
snow on the ground but pathways cleared, visited ballet theatre for a gala in honour of Pastor the artistic director
5out of 5
Recommended
for Everyone
by A verified traveller from london

Excellent hotel central to everything

Posted 23-Sep-2016
Exceptional hotel, exceptional staff , exceptional food , " I,ll be back" ....
4out of 5
by Eric

Posted 26-Aug-2016 on Hotels
Great hotel in a great location. Need to fix the shower, no easy way to shower
5out of 5
Recommended
for Everyone
by A verified traveller from Saint Petersburg

Wonderful hotel in the heart of Vilnius

Posted 16-Aug-2016
Amazing hotel just in the center of Vilnius - what could be greater than breakfast with the Cathedral view! Brilliant spa facilities!
5out of 5
by David

This traveller left a rating score only Posted 03-May-2016 on Hotels