Ratings based on 283 Verified Reviews

4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect position and beautifull

Posted 03-Dec-2017
Beautifully Christmas decorations. Fabulous bed and linen and great breakfast
Comment from Hotel Management
08-Dec-2017 by Tadas Evaltas, Hotel Management
Dear Anonymous, Thank you for staying at Kempinski Hotel Cathedral Square and for taking the time to rate our hotel on Expedia. It is our great pleasure to learn the Christmas decorations exceeded your expectations, we are as well truly proud of them. We are also delighted to learn that you have enjoyed our comfortable beds and breakfast at restaurant Telegrafas. Should you decide to return to our beautiful city Vilnius again, Kempinski and its team will be happy to have you on board. Yours Sincerely, Tadas Evaltas Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay!

Posted 12-Nov-2017
Awesome experience! Book this hotel! Great location, excellent staff, wonderfully facilities!
Comment from Hotel Management
13-Nov-2017 by Tadas Evaltas, Hotel Management
Dear Guest, Thank you so much for your wonderful words on our Kempinski Hotel Cathedral Square and for taking the time to leave a review on Expedia. It's our great pleasure to learn your stay with us was an ''awesome'' one and that we were able to exceed your expectations with our convenient location, great facilities, and our greatest asset - our employees. We believe that hospitality is personal and it all starts with a dedicated and caring team. Thank you for making us feel proud. On the behalf of the entire team here at Kempinski Vilnius, we are looking forward to welcoming back to our beautiful hotel soon. Your Sincerely, Tadas Evaltas Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and staff Lina is super!!!

Posted 31-Oct-2017
Lina is super. It is a great hotel. The staff went out of their way to accommodate us.
Comment from Hotel Management
02-Nov-2017 by Tadas Evaltas, Hotel Management
Dear Guest, Thank you for staying at Kempinski Hotel Cathedral Square and for taking the time to rate our hotel on Expedia.com. It's our great pleasure to learn you enjoyed our hotel and the attentiveness provided by our staff. Here at Kempinski, we do pride ourselves on having the very best hospitality professionals. We do appreciate noting and remembering our fabulous manager Lina and mentioning her in the review - I will proudly share your kind words with her. On the behalf of the entire team, we are looking forward to welcoming you back to Vilnius and its Kempinski Hotel Cathedral Square soon. Sincerely yours, Tadas Evaltas
5 out of 5
by Daniel

Beautiful property , extraordinary service !

Posted 06-Sep-2017 on Hotels
Amazing stay ! Great service.
Comment from Hotel Management
18-Sep-2017
Dear Mr. Daniel, Many thanks for your short but powerful and positive comment on our hotel. We do look forward in welcoming you soon at Kempinski Hotel Cathedral Square in Vilnius. Sincerely Yours, Tadas Evaltas Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Posted 05-Sep-2017
On arrival we were greeted with wine and smile. Breakfast was included and food was very tasty with option of ordering a la carte ... And was served late to accommodate travelers with jet lag. Gym and pool with sauna and jacuzzi were very clean and tastefully designed. Staff was helpful with arranging tour guide and trip to Trokai . Wireless internet was fast and I had good reception. On our last day there was celebration of fifth anniversary of opening the hotel and there was great entertainment in the lobby. Especially piano player...
Comment from Hotel Management
18-Sep-2017 by Tadas Evaltas, Hotel Management
Dear Mrs. Anna, It was a pleasure to learn from your comments on Expedia.com that you truly enjoyed your stay at our hotel and that you had an overall positive impression of our hotel's, spa facilities, as well as the service -especially breakfast, free wireless internet and attentiveness provided by our staff. Indeed, thank you for joining us in celebrating Hotels' 5th Anniversary, the journey which couldn't be possible without our most beloved guests. Looking forward for your future stays at Kempinski Hotel Cathedral Square next time your travels bring you back to our lovely city. Sincerely Yours, Tadas Evaltas Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from london

excellent location with a view of the cathedral

Posted 05-Sep-2017
excellent service with efforts made to address complaints when made. caring staff and under stated luxury ....
Comment from Hotel Management
24-Sep-2017 by Tadas Evaltas, Hotel Management
Dear Olori, Thank you very much for staying at Kempinski Hotel Cathedral Square and for taking time to rate us on Expedia.com. It was a pleasure to learn from your comments that you valued the attentive service at our hotel. We will be delighted to welcome you back to our hotel during your next visit in Vilnius! Sincerely yours, Tadas Evaltas Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from West Palm Beach, FLorida

Great hotel, close to everything

Posted 05-Sep-2017
Pros: Location Staff Comfort amenities
Cons: outside Patio
The hotel is located right across the cathedral square and is steps away from the old city which is filled with restaurants, cafes and shopping opportunities. The hotel staff were very friendly, helpful and willing to assist at all times. Having stayed in other properties in Vilnius during the last 20 years, Kempinski Vilnius will be our choice for our vaca in 2018.
Comment from Hotel Management
24-Sep-2017 by Tadas Evaltas, Hotel Management
Dear Mr. Gedis, It was a pleasure to learn from your comments that you valued the excellent quality, service and location of our hotel. Thank you very much for your words of appreciation, they have been very well received. We are very much looking forward to welcoming you back at the Kempinski Hotel Cathedral Square during your upcoming holidays. Sincerely yours, Tadas Evaltas Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from u. k.

Excellent hotel. Maintaining the name Kempinski.

Posted 04-Sep-2017
The 2 nights in the hotel went to quickly. Would have loved to stay longer and enjoyed the good facilities Staff were great
Comment from Hotel Management
08-Oct-2017 by Tadas Evaltas, Hotel Management
Dear Mr. Oluseyi, Thank you very much for staying at Kempinski Hotel Cathedral Square and for taking time to rate us on Expedia.com. It was a pleasure to learn from your comments that you valued the excellent facilities and attentive service of our hotel. We will be delighted to welcome you back to our hotel during your next visit in Vilnius! Sincerely yours, Tadas Evaltas Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Outstanding hotel experience

Posted 23-Aug-2017
Pros: Not having to book through Expedia whose rates were too high.
Cons: Larger TV set in the bedroom.
Location: Nil
Excellent attention to detail and to the guest. Kempinski gets my thumbs up.
Comment from Hotel Management
26-Aug-2017 by Tadas Evaltas, Hotel Management
Dear Guest, Thank you very much for staying at Kempinski Hotel Cathedral Square and for taking time to rate us on Expedia.com. It was a pleasure to learn from your comments that you valued the excellent quality and service at our hotel. Indeed we appreciate your comments about television in the room and we surely will consider this for further development. We will be delighted to welcome you back to our hotel during your next visit to our beautiful city Vilnius. Sincerely yours, Tadas Evaltas, Front Office Manager
5 out of 5
by A verified traveller

5 star experience

Posted 20-Aug-2017 on Hotels
It was the best experience ever! Worth every cent. We stayed there for our wedding weekend and the hotel staff ensured that we had the best experience - meeting and greeting us with hot towels and sparkling wine, upgrading the room for newlyweds and decorating it accordingly, strawberries and chocolate on our arrival, room service, freshly cooked eggs at breakfast, amazing super king size bed.. I could go on and on. Very impressed and hope to stay there again when I'm in Vilnius.
Comment from Hotel Management
24-Aug-2017
Dear Guest, It is our pleasure to learn that your experience with us was to your highest expectations upon your wedding weekend. Your top satisfaction is indeed the best praise for our efforts and passion we bring to hospitality. Should you decide to visit our beautiful city again, Kempinski will always remain at your best service. With the warmest regards from Vilnius, Tadas Evaltas Front Office Manager