Ratings based on 243 Verified Reviews

4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect hotel in the best possible location

Posted 16-May-2017
Pros: Classy hotel with great service and a great location
Cons: The gym was too tiny and too hot. The spa was fine but it was also uncomfortably hot.
Location: The location was right in the heart of everything one would want to do and see as a tourist.
Hotel had great service and the restaurant and bar were both very high standard. The spa was good but the gym was very small and you couldn't adjust the temperature down. The hotel location couldn't have been better and the staff was always very helpful.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great hotel and staff

Posted 15-May-2017
Cons: Hanging storage in the room
Great stay at a very good hotel. Staff excelent as was breakfast and the spa.
Comment from Hotel Management
15-May-2017 by Tadas Evaltas, Hotel Management
Dear valued Guest, Thank you for sharing your review on Expedia. We are so delighted of your positive experience with us and it is great to know you found our staff service, breakfast offerings and Kempinski the Spa to your expectations. Already looking forward for your future stays at Kempinski Hotel Cathedral Square in Vilnius. Sincerely Yours, Tadas Evaltas Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Apr-2017
Good hotel, perfect location, nice bar and good restaurant
Comment from Hotel Management
24-Apr-2017 by Kempinski Team, Hotel Management
Dear Guest, we are delighted to know you enjoyed your stay as well as hotel's outlets! Greetings from Vilnius
5 out of 5
Recommended
for Everyone
by A verified traveller from MK

Wonderful hotel in a beautiful location.

Posted 13-Mar-2017
Exceptional hotel in a fantastic location and within easy reach of Vilnius Old Town. Extremely friendly, helpful and attentive staff.
Comment from Hotel Management
24-Apr-2017 by Kempinski Vilnius Team, Hotel Management
Dear Simon, thank your for taking time to review your stay! Greetings from Vilnius
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel in the centre of Vilnius

Posted 17-Feb-2017
We were enthusiastically greeted and shown to our room. It's a large hotel but we were made to feel very special. The room was spacious and very comfortable and we had everything we needed. The spa is lovely. Beautifully maintained and tastefully done out. Breakfast was very high quality, with several options cooked to order. All staff were genuinely friendly and helpful. A really excellent hotel! A nice change from the hotel chains too - it felt genuinely Lithuanian. Would love to go back!
5 out of 5
Recommended
for Everyone
by A verified traveller from Manhattan, NYC

Great experience

Posted 31-Jan-2017
The hotel and staff are excellent. The only improvement that I recommend is to have a better exercise facility. Currently it is a very small room with two cardio machines (one stepper and one elliptical machine) and one treadmill. There is no space for yoga or stretching. For a four-five star hotel a fitness facility should meet high standards.
5 out of 5
by Nick

Lovely Hotel!

Posted 04-Jan-2017 on Hotels
Hotel was great in all aspects: Service, Comfort, and all round attention to detail. Breakfast was plentiful, and of a very high standard, both food and service. Concierge was very helpful when needed. The in hotel Spa was also very well maintained, and great for relaxing after a day walking exploring the city. Would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Connecticut USA

Wonderful staff, great location, Beautiful room.

Posted 28-Dec-2016
The staff at Kempinski went beyond the call of duty to insure our smooth warm arrival after a series of delayed flights and ever changing arrival plans. The 1:00am arrival did not dampen the warmth and graciousness of staff. Our room overlooking the square was pristine and spacious We cannot wait to go back!
5 out of 5
Recommended
for Couples
by A verified traveller from London

Great location, friendly staff

Posted 27-Dec-2016
We spent Christmas here. The hotel is centrally located near the cathedral. Staff seems to be very young and friendly. The rooms are comfortable and spacious. Spa is included and very well kept. Unfortunately there were no treatment appointments available which was a pity. The restaurant serving the hotel breakfast and is well run. It is open for the public as a normal restaurant during the day. The food is very tasty although rather pricey. Altogether a very pleasant stay.
5 out of 5
by michael

Vilnius, a small, intimate city full of charm

Posted 23-Dec-2016 on Hotels
snow on the ground but pathways cleared, visited ballet theatre for a gala in honour of Pastor the artistic director